2011 Jeep Grand Cherokee Unknown Or Other Problems
- 101
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 101 stored complaint records:
- 2 indicate a crash
- 3 indicate injury
- 5 indicate fire
What owners report
- power steering · 9 records
- fuel pump · 8 records
- slowing down · 8 records
- passenger side · 6 records
- leather dash · 6 records
- pump relay · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 28 |
| 100–150k mi | 26 |
| 30–60k mi | 14 |
| 1–30k mi | 7 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Engine · Fuel/Propulsion System · Unknown Or Other
Beginning in august of 2016, the car will stall sporadically upon rapid deceleration. Last time in march the car stalled when brakes were applied to avoid an accident on the freeway. Dealer cannot recreate or diagnose the problem and returns the car 'operating as designed.' car has not been driven since. Problem has occurred 10-12 times and more recently with greater frequency. Rapid declaration usually occurs to…
ODI 10991186
Unknown Or Other
I left my car running and in park to getsomething out my house and upon return my vehicle was missing. My vehicle rolled across a field and crash into a tree and none of the airbags deployed
Crash reported
ODI 10928350
Unknown Or Other
My 2011 jeep grand cherokee overland bought new started stalling randomly while driving causing me to loose control of the vehicle as when stalled i would have no power steering, or breaks. First happened at about 8000 miles, i took the jeep to the dealer and they could not duplicate the issue so they sent me on my way this was the first of now 6 times it has been to the dealership for the same issue. I did get a…
ODI 10927730
Electrical System · Fuel/Propulsion System · Unknown Or Other
Vehicle has shut off while driving a number of times. Two incidents were while i was sitting idle at a stop light. Two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. There is a recall for a fuel pump relay describing similar situations but my vin shows no such recall.
ODI 10925553
Fuel/Propulsion System · Unknown Or Other
My car has been in and out of the shop for the past year. Two years ago my fuel pump went out and that was replaced at that time and was also a recall situation. Since then the same fuel pump has been replaced 5 times and the same problem keeps occurring. My car will stall and not start. After the fifth fuel pump i called the company and opened a case and was told they couldn't duplicate the problem. Two separate…
ODI 10917412
Air Bags · Unknown Or Other
Leather dash is delaminating and bubbleling around airbag.
ODI 10916362
Engine · Unknown Or Other
Oil filter cooling housing assembly is broken at only 62,000 miles. The repair cost is over $500.00 at the dealership. I was notified of the issue when i took the vehicle in for an oil change.
ODI 10913959
Unknown Or Other
The leather on the dashboard is curling and wrinkling up especially on the passenger side. I am concerned with it interfering with the deployment of the airbag.
ODI 10909565
Unknown Or Other
The car will completely shut down all power off when slowing down or coming to a stop this has happened several times in the past year and has become very dangerous went out on the road could cause an accident or death please help
ODI 10928149
Unknown Or Other
My wife and i received a notice that our jeep grand cherokee had a recall on sun visors and vanity lamp wiring. The letter stated we needed to contact our chrysler dealer and schedule a appointment as to be sure they had the parts to fix it. We called august 10 and were told to have jeep on there lot at 9 a.m. On august 13 and they would have the parts there to fix it. This was cumberland chrysler, cookeville…
ODI 10895814
Unknown Or Other
On 8/12/16 i got my vehicle back from the dealership after it shut off 2weeks prior while driving and did not start again. It was then diagnosed that the starter was burnt. Keep in mind now i've been experiencing hard start and stalling issues since june 2012. Got a new starter for almost $500 and that seems to correct the hard start so far. However, the stalling became worst and the brakes is not holding when the…
ODI 10897452
Unknown Or Other
Have been receiving recalls for a year maybe on problem with visors. I have taken it to dealer 3 times,, no parts available. I called daimler chrysler and was "put on a list". That was months ago .. Now i have received another recall notice for the same problem!
ODI 10893962
Unknown Or Other
I have a recall and the dealer, nielsen dodge chrysler ram in east hanover nj would not honor the recall and fix my recall. Deplorable service and should be stripped of their dealership license for safety reasons
ODI 10908224
Unknown Or Other
From 2012 i've been experiencing issues with my vehicle having a hard start and stalling while driving it eventually got worst and on 7/28/16 it stalled and never start again. I smell something burning under the hood but don't know what it is. I am now out of a vehicle because for four years a solution not found for the problem. My solution is that the whole vehicle needs to be recalled. This vehicle has been…
ODI 10891519
Unknown Or Other
For the past four years i've been having trouble with my vehicle starting and stalling while driving. The problem became worst over the past week as the vehicle stalls while banking corners or just driving on a straight stretch. It stalls about 3 to 4 times just to go from point a to point b which is normally 2 miles or less. Twice someone almost rear end me because of this problem. It's time for a recall of this…
ODI 10888015
Unknown Or Other
The dashboard leather has severely wrinkled which could effect the airbags deploying properly. I reported this to chrysler customer service which did not to anything about it. They chuckled about the issue. The issue happened during the summer when the vehicle was parked in the garage.
ODI 11076230
Seat Belts · Suspension · Unknown Or Other
The air lift system failed and my car was very low to the ground and unsafe for driving. This occurred march 6, 2018. Dash leather is lifting and bunching. Started in june 2017 and is worse now. Passenger seat belt is sometimes jammed with passenger in it. You can move freely and my concern if there were to be a crash, would the seat belt work properly. None of these things should not fail in a 6 year old vehicle.
ODI 11078953
Unknown Or Other
Ac/heating blend doors hot on one side and cold on the other no matter what the settings are on. Said it's the consumers responsibility to fix $767....but there are tons of complaints found on google and from speaking to other jeep owners.
ODI 10925529
Engine · Unknown Or Other
Vehicle check engine light comes on, vehicle loses power and eventually stalls. This has been going on for about a year and has happen about 4 times
ODI 10875186
Air Bags · Electrical System · Unknown Or Other
The sun visors on the passenger side caught on fire the lining was burned, the compass on the dashboard was out as well. Also i have been having a problem with the driver airbag light it has been turning on and off for the past 3 years. I have taken it multiple times to the dealership service to get fixed and they are unaware of the problem. It is a safety issue because if i was to get in an accident the airbag will…
Fire reported
ODI 10902966
Electrical System · Unknown Or Other
Takata recall a/a system never work properly, i am a person who don't like to use it where ever i drive with that system turned on. Just when really lower or hight temperatures are running (winter and summer), so; but when i tried to used it had to wait a lot and didn't get it completely or properly just partialy worked in the vehicle. This summer tired of the same problem and visited some tech to fix it they did…
ODI 11230321
Unknown Or Other
The vehicle is continuously powering itself off while i'm driving and safety features are failing. The mechanical error is happening randomly whetherbinam in traffic and or cruising down a city street. This is due to a known issue with tipm, that chrysler has covered up in the past per second class action complaint case no. 13-cv-08080-ddp-vbk. I have been experiencing this issue with my vehicle and have i have…
ODI 10851944
Unknown Or Other
The vehicle stalls, losses power and the engine dies in the apex of cornering between 30-40 mph. Gas tank has been half full to full on every event. Vehicle has been owned for over 2 years with this occurring 6 times that have been documented. When the vehicle 'dies' the power steering and power brakes both fail causing an extreme hazard. Vehicle has been to dealer upon each documented occurrence. Dealer is 'unable…
ODI 10837822
Unknown Or Other
Dashboard is bubbling and pulling away from adhesive. Dealership told me this is a defect of the 2011 jeep grand cherokee, and the only fix is to replace it........started as one little bubble and has progressively gotten worse. The leather is drying out where it is pulling away from the adhesive. Jeep (mopar) conversation stated they could file a complaint but not help in the repair costs.
ODI 10888777
Unknown Or Other
I cut my thumb & scraped a knuckle on some very sharp trim around the top of the cup holder when i reached inside it in a parking lot. The bottom of the trim had pulled away from the side and was protruding at an angle in more than one spot inside the cup holders. I took the car back to the dealership where i had purchased it less than one month prior to the incident. They said the entire piece which included the…
1 injury
ODI 10838579