2011 Jeep Grand Cherokee Unknown Or Other Problems
- 101
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 101 stored complaint records:
- 2 indicate a crash
- 3 indicate injury
- 5 indicate fire
What owners report
- power steering · 9 records
- fuel pump · 8 records
- slowing down · 8 records
- passenger side · 6 records
- leather dash · 6 records
- pump relay · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 28 |
| 100–150k mi | 26 |
| 30–60k mi | 14 |
| 1–30k mi | 7 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Fuel/Propulsion System · Unknown Or Other
I was approaching a stop sign and had my foot on the brake, the vehicle accelerated and it felt as if i had no pressure in the gas pedal. I was able to stop and pulled over. At first, thinking this was a scary, isolated incidence, i drove on the three blocks to the grocery store. At the grocery store, i stopped in the parking lot to let another vehicle pull out and a woman cross from her car to the store. The engine…
ODI 10820618
Unknown Or Other
This is the second time this has happened, but while making a turn, my power steering quits working and i am unable to do anything. I can't push the brakes or gas and it just stops. Both times, i have put it in park and hit the start button. The car starts back up fine. It's very scary and dangerous, especially if you are in traffic.
ODI 10819018
Unknown Or Other
While driving heard a loud (cluck noise) ( smoke everywhere) parked looked under hood, saw that clamp broke that was holding radiator hose causing it to drop hitting the fan, ruptured hose causing vehicle to smoke! I know i'm not the first person that this happens to with this vehicle, this needs to be recalled!!!!
ODI 10816540
Electronic Stability Control · Exterior Lighting · Unknown Or Other
We were driving last saturday, we were driving onto a busy main street the car was in motion, another made a illegal move and swireved into our vehicle, we honked but the horn wouldn't work. We stopped the vehicle. The other driver apologized with a wave of their hand. We started to drive again, trying to use the horn with no success. About 15 later the horn started to sound. The horn has stopped and started. This…
ODI 10788310
Electronic Stability Control · Engine · Unknown Or Other
My car will stall and then accelerate very quickly. If i am driving and trying to accelerate my car will stall almost cutting off. This usually happens around a speed of 25/30 mile per hour. I also experienced deceleration while driving on the highway at 60/65 mph. This is very scary. Also when i am in reverse my transmission makes a knocking sound. My engine light constantly comes on. Heat vapors comes from the…
ODI 10807854
Unknown Or Other
Jeep grand cherokee manufacturers recall r-71. Sun visor fire hazard. Recall hasn't been repaired or recall repair date hasn't been sent to me.
ODI 10895564
Body · Unknown Or Other
Water sloshing sound on start stop. Sounds like it is under the driver's seat. Brought to the dealer and they said lots of water was in the floorpan under the drivers seat. They think it is coming from outside via the heater box. It is not a clogged ac tube because they checked that
ODI 10746396
Unknown Or Other
The wrinkles in the leather dash could cause an irregular passenger airbag deployment. This concerns me greatly.
ODI 11010414
Unknown Or Other
The vehicle was put in the shop for three recalls and when i picked it up the vehicle was still in the shops pick up bay and would not start. They kept the vehicle for one week and could not find anything wrong with the vehicle. The vehicle was picked up on june 29, 2015, and it started. On july 6, 2015, the vehicle started to do the same thing it did not start. I called chrysler the operator said that i had to have…
ODI 10732346
Unknown Or Other
The vehicle was put in the shop for three recalls and when i picked it up the vehicle was still in the shops pick up bay and would not start. They kept the vehicle for one week and could not find anything wrong with the vehicle. The vehicle was picked up on june 29, 2015, and it started. On july 6, 2015, the vehicle started to do the same thing it did start. I called chrysler the operator said that i had to have it…
ODI 10732345
Unknown Or Other
A tractor-trailer labelled with enterprise rent a car signage with one sign on the door labelled b unit home delivery parked illegally at lucas and 13th st was blocking both garage openings for my building, the bogen. The driver could easily have pulled up but was obviously too lazy. Apparently the driver had remained in the vehicle the entire time but was too distracted to notice that he was in the way. When the…
ODI 10725530
Unknown Or Other
Smoke suddenly appeared in car interior while driving on a highway. I pulled over. Smoke became more intense. Opened sunroof. Flames observed in headliner/door jamb above driver's side. Fire extinguished by fire department but not before extensive damage to the headliner/interior around the driver's side. Car inoperable.
Fire reported
ODI 10717266
Electrical System · Engine · Unknown Or Other
NO VOLTAGE INDICATOR LIGHT OR VOLTAGE READER
ODI 10716359
Unknown Or Other
When driving vehicle it will just shut down like it ran out of gas and it won't crank back up,you can leave it for a couple of hours and come back and it will crank back up and if you are lucky we can get it back home. I know there is a recall on these 2011 jeep grand cherokees and i need to know what to do to get ours fixed seeing as to we just bought this vehicle and can't drive it in fear of being stranded or…
ODI 10724324
Air Bags · Unknown Or Other
My front dashboard is peeling up and i'm worried that my air bags are affected.
ODI 11082558
Unknown Or Other
The leather dash is bubbling causing the dash grill to pop up and break tabs. It is causing a reflection in the window causing unsafe driving.
ODI 11092816
Unknown Or Other
Car stalled without waring, engine light didnot come on. Im lucky no one hit me on the highway!!! Recall p54 ive been told no parts are available to fix.
ODI 10661408
Engine · Unknown Or Other
I was out driving from the grocery store and i was pressing on the breaks to turn a curve the vehicle speeded up. I was originally going 25 mph and started to slow up because i was approaching a curve but instead of it slowing down it sped up to 35mph while going around a curve. Thank god no one else was on the road at that time. Two weeks later my husband stated that when he was driving the vehicle the same exact…
ODI 10777919
Unknown Or Other
I have three recall notices on my 2011 jeep grand cherokee. You mailed me the first one in june and i visited my dealer on july 5th. Four months later, i am still being told i am on the waiting list. The dealer is dade chrysler dodge in miami florida. The recall notices say to contact you if the dealer is not responding quickly enough. I think four months is too long. With three issues on this vehicle i think there…
ODI 10652392
Service Brakes · Unknown Or Other · Vehicle Speed Control
Experienced unintended acceleration, at a stop or near stop when parking. Although my foot was on the break, the car lunged forward as if the accelerator had been pushed all the way down, hitting the back of a parked truck violently. Although the impact was great, the air bag did not deploy. The incident was observed by the homeowner/truck owner. *tr
Crash reported
ODI 10594461
Electrical System · Unknown Or Other
Reported by efi global fire forensics investigator on behalf of vehicle consumer/owner. 2011 jeep grand cherokee 4x4 was driven and parked in garage at approximately 6:30 p.m.. Garage was fully involved in fire at approximately 4:00 a.m. The following morning. Upon fire discovery, fire was venting through double car garage roof. Investigation has placed the fire origin at the 2011 jeep grand cherokee 4x4 vehicle.…
Fire reported
ODI 10569309
Air Bags · Unknown Or Other
Dashboard delaminating, buckling, bubbling full dashboard warped. Air vents are warped and don't sit properly possibly affecting window defogger. Concerned if airbag on right side would work properly.
ODI 11081990
Unknown Or Other
Initially, i took the car (2011 jeep grand cherokee) to the dealer due to a rough idle, a shaking that had not occurred before. They dismissed it saying it was due to us running the air conditioning during the summer. I then ran the car with out the ac on and it still occurred. Next, the car began cranking and not starting. I looked up the symptoms on the internet and saw many others had problems with the…
ODI 10542519
Engine And Engine Cooling · Unknown Or Other
My issue is with the a/c evaporator in my 2011 jeep grand cherokee. After driving for about 3 hours on the road with the a/c in use the evaporator freezes up and air stops blowing out of the vents. I can still hear the a/c working but nothing blows out. I took my car to the dealership and they told me chrysler is aware of the ongoing and reoccurring problem but has determined that they are not going to fix it. They…
ODI 10462505
Electrical System · Engine And Engine Cooling · Unknown Or Other
We purchased a new 2011 jeep grand cherokee 11/23/2011. The car had 308 miles on odometer. On 11/25/2011 as we were going out of town the vehicle's diagnostic (obd ii) system warning appeared, with a symbol "mil" indicating a malfunction indicator light. I checked the fuel tank cap and it was tight, i drove the vehicle to the nearest chrysler/jeep dealership in hamptonroads, va. The service department checked out…
Fire reported
ODI 10438747