1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Fuel System, Gasoline

2011 Jeep Grand Cherokee Fuel System, Gasoline Problems

24
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • fuel pump · 15 records
  • pump relay · 7 records
  • without warning · 4 records
  • needed replaced · 4 records

Mileage in stored records

BandRecords
30–60k mi8
60–100k mi4
1–30k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 1, 2019

    Fuel System, Gasoline

    2011 jeep grand cherokee. Consumer writes seeking reimbursement for repairs made to vehicle related to recall. *ld *js

    ODI 11308175

  • September 1, 2017

    Fuel System, Gasoline

    2011 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ld the consumer requested to be reimbursed for installing the fuel pump relay. *js

    ODI 11061808

  • January 4, 2015

    Fuel System, Gasoline

    2011 jeep grand cherokee. Consumer writes in regards to fuel pump and brake recall notice. *smd the consumer stated he didn't have any problems with his vehicle prior to the recall notice, he made an appointment, to comply with the recall. However, on january 4, 2015, while driving on the highway the consumer almost had an accident. The vehicle was towed to the repair shop. It was determined the fuel pump needed to…

    ODI 10677131

  • January 1, 2015

    Fuel System, Gasoline

    2011 jeep cherokee. Consumer unsatisfied with customer service with jeep and would like car fixed. *ta the consumer stated the fuel pump relay needed to be replaced. *jb

    ODI 10662818

  • November 11, 2014 · 50,000 miles

    Fuel System, Gasoline

    Recall fuel pump relay p54 notice 11/6/14 problem vehicle may stall or cause crash without warning contacted dealer and chrysler 4 occasions. They say they are working on a solution with no due date and no recourse. *tr

    ODI 10664805

  • November 10, 2014 · 80,000 miles

    Fuel System, Gasoline

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 65 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic. The technician diagnosed that the fuel pump relay needed to be replaced. The vehicle was included in recall nhtsa campaign id number: 14v530000 (electrical system). However, the part needed to do the repair was unavailable.…

    ODI 10660510

  • November 7, 2014

    Fuel System, Gasoline

    Tl*the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (fuel system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10653486

  • October 17, 2014 · 72,000 miles

    Electrical System · Fuel System, Gasoline

    In october 2014, my jeep grand cherokee stalled without warning three time. There was complete loss of power, no warning lights. I have a push button start and had to come to a complete start, place it in park, and restart. Each time was on a busy street with many unhappy drivers slamming on their brakes. I left the car at the jeep dealership for two days and they found nothing. The next week, i got the recall. I…

    ODI 10680377

  • October 7, 2014

    Electrical System · Fuel System, Gasoline

    2011 jeep grand cherokee. Consumer states intermittently vehicle will crank and not start and fuel pump signal issues. *smd the dealer traced the problem to a fuel pump relay losing signal at the tipm module. *jb

    ODI 10671077

  • September 25, 2014

    Fuel System, Gasoline · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The vehicle was included in nhtsa campaign numbers: 14v391000 and 14v154000 (service brakes , service brakes, hydraulic). Nhtsa campaign number: 14v530000 (fuel system). The contact was told by the local dealer that the parts were not available for the recall repair. The contact wa concerned that the safety issues were not being repaired in a timely manner the…

    ODI 10639024

  • September 18, 2014 · 41,000 miles

    Electrical System · Fuel System, Gasoline

    Tl* the contact owns a 2011 jeep grand cherokee. While the gear was in reverse, the vehicle stalled without warning. The failure occurred several times. The vehicle was taken to an independent mechanic. The technician stated that the failure might be due to a defective tipm. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000. Updated 11/14/14*cn…

    ODI 10637347

  • September 5, 2014

    Fuel System, Gasoline

    2011 jeep grand cherokee laredo. Consumer states vehicle did not start. *tgw the consumer's wife was finally able to get the vehicle started. The consumer took the vehicle to the dealer, where the dealer informed him the fuel pump relay wiring harness overlay need to be replaced.

    ODI 10653296

  • July 23, 2014 · 35,000 miles

    Electrical System · Fuel System, Gasoline

    Bad tipm, no voltage to fuel pump car wont start, car stalls on road. Not sure if air bags will work. *tr

    ODI 10618913

  • July 3, 2014 · 58,200 miles

    Electrical System · Fuel System, Gasoline

    A chrysler jeep and dodge dealership in orlando replaced the factory installed tipm in my 2011 jeep grand cherokee overland with 58,000 miles today at a cost to me of $1230. The tipm controls and distributes power to all of the electrical functions of the vehicle. They had one in stock, and after a little research online i discovered a widespread issue with many other 2011 grand cherokees. Many of the other…

    ODI 10608161

  • June 20, 2014 · 95,000 miles

    Fuel System, Gasoline

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving various speeds, the fuel could be heard moving inside the fuel tank. The contact indicated that a abnormal sound could be heard coming from the fuel tank due to the fuel moving inside the tank. The vehicle was taken to the dealer, who diagnose that the fuel tank needed to be replaced. The manufacturer was not notified of the…

    ODI 10606436

  • June 9, 2014

    Fuel System, Gasoline

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v350000 (fuel system). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experience a failure. Updated 12/19/14*cn updated 05/26/2015 *js

    ODI 10654026

  • May 16, 2014

    Fuel System, Gasoline · Service Brakes

    None of these three recalls have been addressed by chrysler or my dealer. They are recall #'s14v-154;14v-391;14v-530 respectively. The dealer is claiming that chrysler is not providing the necessary parts to remedy the recalls. I don't want my family at risk during the winter months with the brake booster issue, or stranded on the side of the road as a result of the fuel pump issue. Please consider this my formal…

    ODI 10668549

  • April 1, 2014

    Electrical System · Fuel System, Gasoline

    2011 jeep grand cherokee. Consumer writes in regards to vehicle struggles to start. *smd the consumer stated the vehicle would crank, but not turn over. After multiple attempts, the vehicle finally started. While awaiting the dealers diagnosis, the consumer did some research and discovered the common cause seemed to be the totally integrated power module (tipm). The dealer confirmed, the problem was indeed the…

    ODI 10609389

  • January 6, 2014 · 58,311 miles

    Electrical System · Fuel System, Gasoline · Power Train

    Vehicle refused to turn over, service 4x4 and engine light on. Brought to dealer replaced fuel pump. Returned to me with service 4x4 and engine light on, slid down on hill no [redacted]. Returned to dealer 4 weeks later transfer case replaced car jump into 4 wheel low while i was on highway almost put me thru windshield. Back at dealer over 1 week the do not know the problem and stated no one on their country wide…

    ODI 10560619

  • November 11, 2013 · 40,696 miles

    Fuel System, Gasoline

    Several hours after parking the vehicle i noticed a sound like a small motor or fan coming from under the vehicle. I tried everything to get it to stop then looked at the fuses list and since the noise was coming from near the fuel pump i touched the fuel pump fuse. The sound stopped even though i had not removed the fuse. The vehicle was not able to start after that. The dealer has told me that jeep has a problem…

    ODI 10551975

  • September 25, 2013 · 44,000 miles

    Electronic Stability Control · Fuel System, Gasoline

    While driving the vehicle stopped dead. It would not restart. Had it towed to local dealer. The tipm (total integrated power module) and both fuel pumps were out! Part was back ordered for a month. I was without my vehicle almost 4 weeks. Drove it two days on a trip and the constant velocity joint went out! *tr

    ODI 10549314

  • September 16, 2013 · 57,000 miles

    Electrical System · Fuel System, Gasoline

    There seems to be thousands of cases on the internet like mine. The car won't start when cold. To get it to start, you have to try and try pushing the starter button. Eventually, it will start after 10-25 times. I'm told this is caused by a defective tipm (computer). I'm told that eventually the car won't start at all. I see this as a safety issue, as if you can't get your car started you can get into a lot of…

    ODI 10546394

  • August 1, 2013 · 82,000 miles

    Electrical System · Fuel System, Gasoline

    My 2011 grand cherokee has been in the shop for 11 weeks waiting on a part.the part is a tipm. Without this part jeep doesn't start. People at dealership where i purchased jeep treat my daughter the owner like it is our fault. *jb

    ODI 10544307

  • August 15, 2011 · 200 miles

    Engine · Fuel System, Gasoline · Vehicle Speed Control

    The first 3 weeks i had the vehicle the engine light kept coming on. I returned to the lithia dealership in santa fe 3 times to have it corrected. They accused me of fueling the car with the engine running. I do not fuel my cars with the engine running. The transmission had to be replaced at 4,000k miles because the robot at the factory did not seat the transmission fluid filter properly and metal flakes were found…

    ODI 10553598