1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Power Train

2011 Jeep Grand Cherokee Power Train Problems

73
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 73 stored complaint records:

  • 5 indicate a crash
  • 1 indicate injury
  • 1 indicate fire
  • 2 indicate a death

What owners report

  • failure mileage · 18 records
  • notified failure · 9 records
  • without warning · 8 records
  • diagnosed repaired · 8 records
  • needed replaced · 8 records
  • various speeds · 7 records

Mileage in stored records

BandRecords
30–60k mi22
60–100k mi20
1–30k mi14
100–150k mi14
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 7, 2017 · 100,000 miles

    Engine · Power Train

    My 2011 jeep grand cherokee is leaking from what appears to be coming from the trans cooler part just above the a/c condenser. This seems to be an extremely common issue with the 2011-2013 models.

    ODI 11010411

  • June 15, 2017 · 87,000 miles

    Electrical System · Latches/Locks/Linkages · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle stalled without warning. On another occasion, all of the doors locked and unlocked inadvertently. Also, while driving, the gear shifter automatically shifted into first gear. There were no warning indicators illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st,…

    ODI 11015919

  • May 16, 2017 · 61,000 miles

    Power Train · Unknown Or Other

    The transmission/ac coolant condenser is leaking. Big problem for your transmission and ac unit.

    ODI 10991191

  • May 15, 2017 · 90,000 miles

    Electronic Stability Control · Engine · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 60 mph, the vehicle shifted into fourth gear independently and stalled after an inclined hill with check engine warning light illuminated. The vehicle was unable to restart. The vehicle was towed to a dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not…

    ODI 10986027

  • May 9, 2017 · 71,000 miles

    Power Train

    Transfer case main shaft failed, causing a total lock up of the vehicle. It had to be towed to dealer and took 3 weeks to repair.

    ODI 10991161

  • March 1, 2017 · 60,000 miles

    Engine · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds the vehicle suddenly shut off. The failure mainly occurred while driving in cold weather and while making a turn in either direction. The vehicle was taken to the local dealer (rainbow jeep, [redacted], covington, la) on several occasions and the driveshaft, oil pan, purge solenoid, exhaust manifold gasket and bolts, and the fuel pump were…

    ODI 11141756

  • February 16, 2017

    Air Bags · Power Train · Seat Belts

    2011 jeep grand cherokee overland summit. Consumer writes in regards to sudden vehicle acceleration. *ld the consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. The airbags did not deploy. The seat belt failed to lock causing the consumer to suffer a broken eye socket. The passenger was killed. The vehicle was…

    Crash reported · 1 injury · 1 death

    ODI 10966949

  • December 20, 2016 · 97,000 miles

    Power Train

    Transmission cooler ac condenser combination unit leaking at welds. A lot of these owners complaining of these faulty coolers around the internet - forums, you tube, etc. Very expensive repair needed due to having to empty and recharge the freon system, as well as refill transmission fluid which can only be done by a professional at a properly equipped service shop. Transmission fluid has no owner dip stick for…

    ODI 10979888

  • December 12, 2016

    Power Train

    My drive shaft is coming apart, i understand this is one of over 100 recently having this same problem. The jeep is unsafe to drive (vibration and knocking sounds) and the delivery time on the replacement is 3 months. Jeep are suggesting the vehicle is safe to drive while waiting for the part and therefore not providing temporary transportation until the new part comes in. *js

    ODI 10937060

  • September 27, 2016 · 114,000 miles

    Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. While the gear shifter was in the park position, the vehicle rolled away in reverse and crashed into the rear of another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 114,000.

    Crash reported

    ODI 10909891

  • July 18, 2016 · 82,000 miles

    Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. While driving between 55 and 60 mph, the transmission independently shifted into fourth gear. The contact stated that the transmission remained in fourth gear until the vehicle was cycled off and on. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure recurred three times. The manufacturer was notified of the failure. The…

    ODI 10888287

  • June 21, 2016 · 72,000 miles

    Engine · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle lost power. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 72,000.

    ODI 10919847

  • May 21, 2016 · 22,575 miles

    Power Train

    This jeep has the electronic shifter. I very rarely drive it as it is my wifes car. I pulled into a parking space today in a pouring rain. I pushed the shifter all the way forward into park, hit the engine shut off button, grabbed the key fob, and stepped out the door. To my horror i discovered that the car was still running in reverse. I had to run several steps and dive into the car and push the brake pedal down…

    ODI 10870166

  • December 21, 2015 · 53,183 miles

    Power Train

    Transmission cooler, a/c condenser combo unit began leaking transmission fluid around 50,000 miles. There is no dip stick to know how much fluid is in the transmission so it is dangerous. The trans could be low on fluid and possibly fail while driving causing an accident. Upon searching the internet i found other 2011-2012 jeep grand cherokees with the same leak, on the same part, at the same location on the part,…

    ODI 10824864

  • September 14, 2015 · 60,000 miles

    Engine · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 30 mph, the vehicle stalled. The vehicle would not exceed 30 mph with the accelerator pedal all the way to the floorboard. The warning lights were illuminated on the instrument panel. The contact was able to drive the vehicle to the dealer to be diagnosed. The vehicle was not repaired and the manufacturer was notified. The vin was…

    ODI 10763868

  • October 26, 2014 · 1,000 miles

    Power Train

    Date above is most recent occurrence message: 2011 jeep grand cherokee - about 26000 miles now; since purchase new well below 5000 miles, and occurring 1-3x/month, usually shortly after starting out, the automatic transmission does not transition through the sequence and stays in low. 4-5 x in the last 4-5 months. Most recently on 10/26/14,upon entering i95 from a side street in baltimore into heavy traffic, the…

    ODI 10650711

  • September 27, 2014 · 49,500 miles

    Electrical System · Fuel/Propulsion System · Power Train

    My 2011 jeep grand cherokee overland 5.7l has not starting multiple times. Other symptoms include intermittent rough idle after starting, sputtering/missing when accelerating and uphill, and intermittent failing to shift at high rpm. Dealer proposing to install starter/fuel module relay which chrysler has made due to "amount of people with this problem" but quoting me $410 for the repair. No definitive diagnosis…

    ODI 10640609

  • September 25, 2014 · 57,000 miles

    Electrical System · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on the first attempt. The contact mentioned that after several attempts the vehicle was able to restart. In addition, the contact stated that all the warning lights on the instrument panel illuminated and the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the…

    ODI 10645052

  • September 24, 2014 · 78,000 miles

    Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 10 mph, the vehicle stalled without warning. The vehicle restarted after the first attempt but the failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The technician diagnosed that the tipm module needed to be replaced. The vehicle was not repaired. The vin was unavailable. The…

    ODI 10644849

  • September 17, 2014 · 41,000 miles

    Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while pulling out of the driveway, the vehicle hesitated and stalled without warning. The vehicle was able to be restarted. The failure recurred several times. The vehicle was towed to the dealer. The technician diagnosed that the fuel pump relay had failed. However, the part to do the repair was unavailable. The manufacturer was not notified…

    ODI 10638158

  • August 13, 2014 · 36,254 miles

    Power Train

    While driving up the freeway ramp and accelerating past 50 mph the entire vehicle started to shake. Had to immediately get off the freeway, stop the vehicle and have it inspected by our local mechanic. It was a frightening incident for my wife and kids. *tr

    ODI 10622125

  • August 1, 2014 · 60,000 miles

    Electrical System · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the entire drive train needed to be replaced. The contact also stated that the gear was in drive position, but began to reverse while the gear was still in the drive position. The vehicle was constantly stuck in eco mode. The vehicle was taken to a dealer where it was diagnosed and repaired several times. The failure was persistent. The…

    ODI 10785186

  • July 11, 2014 · 57,753 miles

    Engine · Fuel/Propulsion System · Power Train · Switch

    Car made grinding sound when starting. Wouldn't start. Tipm failed causing fuel pump to burn out . Also had to replace ignition switch. *tr

    ODI 10626089

  • June 9, 2014 · 52,000 miles

    Engine · Power Train

    When started and shifted into "d" drive mode, car would self engage in manual gear "4" and then had no traction or acceleration, only reverse. Transmission completely died and would automatically go into manual "4" gear itself when put into "d" drive mode from park or while driving on the road. Very dangerous and very scary. Had it towed to dealer who wanted $1,300 to repair faulty tipm module and would not cover…

    ODI 10597705

  • April 8, 2014 · 39,000 miles

    Power Train · Service Brakes · Steering

    When the jeep grand cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions…

    ODI 10659041