2011 Jeep Grand Cherokee Power Train Problems
- 73
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 73 stored complaint records:
- 5 indicate a crash
- 1 indicate injury
- 1 indicate fire
- 2 indicate a death
What owners report
- failure mileage · 18 records
- notified failure · 9 records
- without warning · 8 records
- diagnosed repaired · 8 records
- needed replaced · 8 records
- various speeds · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 22 |
| 60–100k mi | 20 |
| 1–30k mi | 14 |
| 100–150k mi | 14 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Engine · Power Train · Service Brakes
This jeep engine failed / stalled while driving. This caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014. The vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred. Naperville jeep dealership (where this…
ODI 10898397
Engine · Fuel/Propulsion System · Power Train
While driving in outerbanks, nc. The vehicle decided to shut the 4x4 system off and lower suspension completely, all while driving. My new born son, wife and 4yr old daughter in the vehicle and we are stranded. Paid for towing and after towed the vehicle goes back to normal with no maintenance. Upon returning home vehicle randomly shuts off while in motion, will not start or fuel pump randomly runs and now way to…
ODI 10637368
Electrical System · Fuel System, Gasoline · Power Train
Vehicle refused to turn over, service 4x4 and engine light on. Brought to dealer replaced fuel pump. Returned to me with service 4x4 and engine light on, slid down on hill no [redacted]. Returned to dealer 4 weeks later transfer case replaced car jump into 4 wheel low while i was on highway almost put me thru windshield. Back at dealer over 1 week the do not know the problem and stated no one on their country wide…
ODI 10560619
Electrical System · Power Train
The problem we had was generally with starting the vehicle. The problem has been intermittent over several weeks, seeming to be more of a problem in colder weather. The engine spun but would not start. In other words, the engine attempted to start, sometimes cranking continuously, until it timed out without starting. With time and frequency, we became more concerning that we would be stranded in an undesirable…
ODI 10563428
Electrical System · Engine · Fuel/Propulsion System · Power Train
Tipm- i went to start my jeep this morning that felt like a weak start up, it then hiccuped and died. Thinking it maybe just a one time incident, tried again, with the result of the starter just cranking for about 5-6 seconds. This repeated multiple more times before i called a tow truck to take to a local mechanic. It was diagnosed with bad fuel pumps, and the cost to replace was $1600. This prompted me to call the…
ODI 10547131
Power Train
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the accelerator pedal failed to respond to acceleration attempts. The contact also mentioned that the vehicle erroneously decelerated while the accelerator pedal was depressed. The vehicle was taken to a dealer and the technician stated that the tip module needed to be replaced. The vehicle was not repaired. The…
ODI 10552119
Electrical System · Engine · Power Train
Car will crank but will not start. After about 10-20 minutes car will start. Remote start is more successful than turning the key. *tr
ODI 10547455
Power Train
Same issue with my 2011 jeep grand cherokee the tipm needs to be replaced. Purchased used only 25k miles two months later check engine light would not go away, started to stop then had trouble cranking then would not start. Took to local dealership over a month ago, dealership still has my vehicle and im without a car. Extended warranty will no longer pay for my rental. My house is 30 mins away from my job and i…
ODI 10544321
Engine · Power Train
Tl* the contact owns a 2011 jeep grand cherokee laredo. The contact stated that the engine rpms increased and the vehicle failed to switch gears. The failure was recurring and caused the engine to stall. The vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the transmission park neutral module. The vehicle was not repaired. The dealer advised the contact that the…
ODI 10543114
Power Train
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving 30 mph, the vehicle independently shifted into neutral. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 15,000. *tr
ODI 10523916
Power Train
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on several occasions. The vehicle was taken to the dealer for diagnosis where it was stated that the integrated part module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 16,000.
ODI 10538506
Power Train
Tl* the contact owns a 2011 jeep grand cherokee laredo. The contact stated while driving 50 mph the transmission shifted independently into a lower gear and caused the vehicle to jerk and lunge. The vehicle was taken to a dealer for diagnosis who was unable to duplicate the failure but stated that it was most likely a software failure. The software was upgraded. Three months later the failure recurred. The vehicle…
ODI 10481554
Engine · Power Train
Our 2011 jeep grand cherokee has exhibited multiple instances of sudden unintended acceleration (sua). It has occurred to my wife, one of our sons who is and aerospace engineer and myself on different days at different speeds and locations. I personally have experienced it on two occasions, one of which caused a minor accident as i was backing out of a parking space, with my foot on the brake put the car in drive…
Crash reported
ODI 10464277
Power Train
Check engine light comes on, occasionally begins to blink and car idles rough, sounding as if its going to stall. Car has been returned to dealership, pending repair (3rd time in past 10 days). Dealership initially claimed the computer had to be reprogrammed due to an o2 sensor, then on return to the dealership indicated that the o2 sensor needed to be replaced. As of this afternoon, the dealership stated that they…
ODI 10450512
Power Train
Drove vehicle on the beach cape hatteras nc. From ramp 44 to cape point about 1 1/2 mile.vehicle got stuck i backed up and pulled forward 2 times very gently. On the third try someone yelled you are on fire. The transmission had overheated an set the vehicle on fire. Chrysler says i abused the vehicle. I have driven on this beach 40 years with various vehicles. Never had a problem. This jeep is [redacted] with a…
Fire reported
ODI 10550932
Engine And Engine Cooling · Power Train
Tried to pass another vehicle on the highway by pressing down on accelerator expecting to have more power to come on as vehicle goes into lower kick-down gear and my vehicle started to shake "violently" with no increase in power coming on. This loss of power/violent shaking almost caused and accident from the vehicle behind me as i lost power with no warning to car behind me as break lights would not be applied by…
ODI 10430739
Power Train
1. After 2300 original miles on odometer, vehicle developed a vibration in "coast" mode (foot off gas, slack in drive train) between about 45 to 30 mph. Dealership has kept it overnite, test driven it, and contacted jeep "engineers" about problem, numerous times over the last 4 years. Dealer can't "duplicate" problem, and "engineers are looking for a solution, with less than a handful of reports on 2011 overland's…
ODI 10744504
Engine And Engine Cooling · Power Train · Unknown Or Other
2011, 2012 chrysler vehicles with the pentastar v6 3.6 liter engine are rated to tow 5000 lbs unrestricted with the tow package installed. There is a design defect in the cooling system in that it cannot cool the engine when towing about 3500 lbs uphill. The tow vehicle starts uphill at the highway speeds of 65mph in the passing lanes with enough power to continue and suddenly without any warning, lights, etc., the…
ODI 10453512
Electronic Stability Control · Power Train
Transmission shifted into [redacted] (4wd) low, suddenly, accompanied by a clunk and change in vehicle speed from downshifting. Lights came one in the dash indicating loss of traction control and 4wd service needed. This event continued to happen sporadically while driving until we made it back to the dealership. Since downshifting into 4wd low occurred while driving at normal roadway operating speeds (approximately…
ODI 10382316
Engine And Engine Cooling · Power Train
Tl* the contact owns a 2011 jeep grand cherokee laredo. The contact stated that when trying to accelerate and merging onto the freeway, the vehicle would hesitate and the engine rpms would increase drastically. The vehicle was taken to a dealer where they advised her that the failure was caused by a computer malfunction, among other things. The vehicle was reprogrammed but the failure persisted. The vehicle was…
ODI 10436186
Engine And Engine Cooling · Power Train
Driving down the street when white steam like smoke comes from under the hood. The smoke becomes dense and there is a smell of hot transmission fluid. The vehicle begins to power off and upon exiting the vehicle there is a strong smell of transmission fluid and a large pool of fluid discharged under the vehicle. The car was towed and returned to the dealership. The dealers technician reported, "technician performed…
ODI 10371573
Power Train · Vehicle Speed Control
When driving between 0 to 5 miles per hour i pressed on the accelerator pedal while the auto was either on level surface or at the beginning of a small incline the auto did not move forward. Then i shifted the auto into reverse and stepped on the accelerator pedal and the auto did not move backwards. I then turned the auto off with the auto shifted into park. Then i restarted the auto and shifted into drive and…
ODI 10365968
Power Train
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would accelerate from one gear to the next on multiple occasions without warning. The contact stated that he experienced the failure more than fifteen times. The contact stated that the automatic transmission gear would go into a low gear when he did not shift the vehicle into manual. Additionally, when the gear box was bumped, it…
ODI 10574346