2011 Jeep Grand Cherokee Service Brakes Problems
- 301
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 301 stored complaint records:
- 7 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- service brakes · 76 records
- electrical system · 39 records
- brakes hydraulic · 38 records
- brakes service · 35 records
- brake booster · 31 records
- brake pedal · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 70 |
| 60–100k mi | 54 |
| 1–30k mi | 16 |
| 100–150k mi | 15 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification under nhtsa campaign id number 14v154000 (service brakes, hydraulic), however, the part to do the repairs was unavailable. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
ODI 10598838
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10630980
Service Brakes · Service Brakes, Hydraulic
On 05/06/14 vehicle brake pedal went all the way to the floor and the vehicle would not stop at an intersection. The vehicle rolled through two stop signs with an infant in the vehicle nearly causing two separate accidents. Brakes did not function at all even after brake pedal was pumped. While driving to the dealership a collision occurred with a white tail deer due to brake pedal being depressed all the way to the…
ODI 10626477
Service Brakes
Brake booster issue with 2011 jeep grand cherokee. I recently purchased a used grand cherokee from a dealership. I have noticed that the brake pedal is extremely stiff and it is very difficult to engage the brake at times. This is not a consistent issue. Brakes will behave normally and then pedal will become very stiff the next time the brake is depressed. My mechanic examined the vehicle and informed me of the…
ODI 10587057
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that in colder weather, the brakes would freeze and extreme force was required in order to operate the brakes. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time…
ODI 10651400
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number 14v154000 (service brake, service brakes, hydraulic) and stated that the part needed to perform the repair was unavailable. The dealer informed the remedy part may possibly be available in august of 2014. The manufacturer was not notified of the problem. The contact had not experienced a failure.
ODI 10598119
Service Brakes
Started the jeep up in the morning to leave for work and as i backed into the street and tried stopping, the brake pedal was very stiff and the stopping power was almost none. I then put it into drive to go the 30 yards to the stop sign in front of the house and could not stop. I had both feet stomping on the pedal, but it didn't matter. I made it to the middle of the intersection before i stopped. This happens…
ODI 10588855
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded the reasonable amount of time for repair. The dealer stated the part was not available for repair. Also, the dealer mentioned that the manufacturer was sending one repair kit per week reason why the contact had been placed on a waiting list. The…
ODI 10639050
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was stopping poorly. The vehicle was taken to a dealer. The technician diagnosed that the brake booster needed to be replaced. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated the…
ODI 10632458
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) in may of 2014. The contact notified multiple dealers on several occasions in reference to the recall and was informed that the parts were still unavailable to repair the vehicle. The contact had not experienced a failure.
ODI 10631430
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the notification for nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) was received in may of 2014. The contact stated that that the dealer was contacted on several occasions where they informed that the part was not available. The contact did not experience a failure.
ODI 10631074
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee 4x4. The contact stated that nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The dealer stated the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure.
ODI 10611323
Service Brakes
Brake booster recall p14 / nhtsa 14v-154. Dealership: herb chambers chrysler of danvers ma. Dealer has been unable to remedy this within a reasonable time (7 months), and we are concerned as this is a life threatening recall if the brake booster fails again. We replaced the brake booster previously with a faulty brake booster in november 2013, at this same dealership. We have been told there is a waiting list and…
ODI 10655204
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for recall nhtsa campaign id number: 14v154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The contact had not experienced a…
ODI 10609516
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
ODI 10632085
Service Brakes
My wife was driving our 2011 grand cherokee overland yesterday and was stopped with her foot on the brake in a drive thru. While it was stopped with her foot on the brake petal went right to the floor and the jeep started to move forward. No brakes!!! She said she heard a air type sound when it happened. Fortunately she was able to coast safely to a parking spot until i could get there. After getting it to the…
ODI 10584438
Service Brakes
While driving the speed limit on the highway i was approaching slow traffic. I tried to apply the brakes but the brakes were hard and failed to work properly. The vehicle did slow down a little bit but not enough to stop the vehicle. I was going 55mph and then traffic slowed to about 20-25mph but couldn't. I had to veer off into the left lane to avoid hitting the car in front of me. It wasn't the anti-lock brakes…
ODI 10584135
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10631850
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving various speeds, the vehicle failed to respond to deceleration attempts. The vehicle was taken to the dealer where it was found that the brake booster had failed. No repairs were made to the vehicle. The manufacturer was not notified of the failure. The failure and current mileage was 61,000.
ODI 10583514
Engine · Service Brakes · Steering
My wife has had 3 separate encounters where her 2011 jeep grand cherokee overland has randomly powered down, losing capability to operate the vehicle (no brakes/steering) while she was driving the vehicle. The first occasion happened in november of 2013, vehicle was stopped at an intersection and lost power. The vehicle was put into park and re-started with no further issue. We didn't report this incident. The…
ODI 10578855
Power Train · Service Brakes · Steering
When the jeep grand cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions…
ODI 10659041
Service Brakes
Tl* the contact owns a 2011 jeep cherokee. The contact received a recall notification for nhtsa campaign id number: 14v15400 (brakes hydraulic). The contact stated that the part was unavailable to perform the repair. The manufacturer was made aware of the problem. The contact had not experience a failure. Updated 8/14/14*cn
ODI 10596386
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was not available. The contact mentioned that the manufacturer exceeded the reasonable amount of time for the repair. The dealer explained that the manufacturer was only providing five repair kits…
ODI 10641732
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer stated that the part for the recall repair was not available. The contact had not experienced a failure.
ODI 10627103
Service Brakes
My brake booster has a malfunction causing vacuum loss in the brake booster. This causes difficulties in stopping my car. I have read about a recall pertaining to this issue so i called chrysler about this and they said that they will issue a recall in may and i should go ahead and have the repairs completed at my dealership since there's no way of the customer service rep knowing if my car is included. She also…
ODI 10584094
Catalog parts for this system
Catalog year/make/model rows for 2011 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.