2011 Jeep Grand Cherokee Service Brakes Problems
- 301
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 301 stored complaint records:
- 7 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- service brakes · 76 records
- electrical system · 39 records
- brakes hydraulic · 38 records
- brakes service · 35 records
- brake booster · 31 records
- brake pedal · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 70 |
| 60–100k mi | 54 |
| 1–30k mi | 16 |
| 100–150k mi | 15 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes
Hi, i am writing to you today because my family and i had a couple near miss situations in regards to my braking system on my 2011 jeep grand cherokee. There was a audible heavy air leak from the broken vacuum seal going to the brake booster. With no power brakes i was on the verge of rear-ending vehicles and even worse pedestrians for a couple days until i could get my car in for servicing. I took my vehicle to a…
ODI 10584338
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that there was air in the brakes upon applying the brakes intermittently. The contact applied force to the brake pedal to ensure the vehicle came to a complete stop. The contact received notification for recall nhtsa campaign id number: 14v154000 (service brakes and service brakes hydraulic). However, the parts were not available in order to perform…
ODI 10628493
Engine · Power Train · Service Brakes
This jeep engine failed / stalled while driving. This caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014. The vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred. Naperville jeep dealership (where this…
ODI 10898397
Service Brakes
During highway speeds, my brake peddle went all the way to the floor and there was barely any pressure in system. Took to dealer and was advised i had to replace my brake booster because it failed but it was not covered under warranty. Had to pay out of pocket. *tr
ODI 10584609
Service Brakes
BRAKES ARE NOT PROPERLY WORKING. *TR
ODI 10577617
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10630213
Service Brakes
Vehicle first exhibited a hissing noise whenever the car was first started and brakes applied for the first 5 minutes of running. On multiple occasions traveling at speeds of 10-40 mph did the brakes either delay or not fully respond. On two occasions this almost caused an accident when driver was forced to stop short. Very dangerous and contemplating whether to contact a dealership or local mechanic. Seems like a…
ODI 10574842
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving 10 mph, the brakes malfunctioned as the brake pedal sunk into the floorboard. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 33,777. *tr
ODI 10568264
Service Brakes
Unable to stop/longer than normal stopping distance in panic stop situation- brake pedal is hard and unable to engage abs. Occurs only in cold ambient temps ( below 20 degrees) first panic stop after driving at freeway or highway speeds. *tr
ODI 10567615
Service Brakes
On 2/26, i experienced a brake failure in my 2011 jeep grand cherokee. When i pressed the brake pedal, it was very stiff, and i could not stop my vehicle as quickly as i could before. The pedal only went halfway to the normal depressed position. The vehicle did not stop, and i had to coast to a stop. I took my vehicle to a jeep dealership that evening for repair, and i was told the following day that the problem is…
ODI 10567407
Service Brakes
As i was driving less than a mile to work on a very cold new jersey morning my brakes felt unusually hard and high. As i pulled into the school parking lot, where i work, i stepped on the brakes to slow down on the decline of the road and they would not go down, they went down only about a centimeter or two, and i just kept pressing them. Again they felt extremely hard and high. There was a school bus full of…
ODI 10566400
Service Brakes
I have had vacuum leak (hissing air noise)in brake power boost for quite some time. Part is on national b/o from jeep--not due in until 3/4/14(date keeps being pushed back), because so many people (over 500)have same problem. I was driving down hill at end of my street and as i applied brakes, they did not work. I pressed as hard as i could but car just drove through intersection. I pumped them several times and…
ODI 10565751
Service Brakes
I own my car for 3 years now with 23k miles on it, got it as brand new. On feb 24th monday morning i experienced a brake issue, plus hissing noise coming out from under the dashboard. First i thought it needs some time to work around after being on driveway for 2 days(on a weekend) but after driving around and waiting on a red lights that noise didn't go away. Braking is kind of different now, i need to push the…
ODI 10567651
Service Brakes
Was driving my 2011 jeep grand cherokee and brakes failed had to swerve off road until i came to a stop. Had to have car towed to gas station. Mechanic determined it was the booster brake assist. He called chrysler dealership and they said that they don't have any and there are hundreds on backorder and could be several months before you get the part. I called chrysler and they acted like there wasn't an issue with…
ODI 10565733
Service Brakes
My brake booster blew. Now awaiting brake booster and brake master cylinder. My jeep is still in dealership garage. Jeep liaison is now telling me april 2 is delivery date of parts, this date seems to change weekly. Stating this is manufacturer's date of (out of stock parts) delivery to dealership. *tr
ODI 10574162
Service Brakes
Ok when i went to work thursday @ 3:30 am i had no brake issues when i left work @ 3pm i back out of parking spot & proceeded to street as i approached the stop light i press brake pedal to stop & it was unusually hard i press harder & my jeep didn't want to stop it was a slow stop i proceed to the next stop the pedal was soft then i stopped in a shorter distance as i proceeded home a short distance from work i…
ODI 10564542
Service Brakes
I posted my story on february 21, 2014. After contacting chrysler on march 3, 2014, they informed me that they will replace by broken brake booster with another faulty brake booster. Jeep is no longer manufacturing the brake booster, which is a recall, and no one will do anything about it. Chrysler does not care and are neglectful to their consumers and basically don't care to put me in another dangerous situation.…
ODI 10566848
Service Brakes
I was driving through louisville, ky on feb. 10, 2014 and had to take a detour; exited onto the off ramp of storey ave. I attempted to apply the brakes and they did not function. Couldn't yield to oncoming traffic and was forced to merge. I nearly got into an accident. I attempted to apply the brakes again for the stop light on spring st. I was unable to stop. I had to proceed through the intersection, nearing…
ODI 10565180
Service Brakes
Since the weather has gotten cold, the power brakes on my 2011 jeep grand cherokee have been failing on an intermittent basis nearly resulting in a couple accidents. In the process of completing a thorough inspection, i detected a hissing sound when i depressed the brake pedal. Suspecting that there was a problem with the vacuum booster, i called several parts stores in attempt to find a replacement unit only to…
ODI 10565420
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v530000 (electrical system), 14v391000 (electrical system), and 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was…
ODI 10681548
Service Brakes · Steering · Vehicle Speed Control
Upon exiting freeway on 2/05/14 car stalled without warning, making it difficult to steer because loss of power and brakes not fully functional i almost ran into street divider, i was able to steer to the side of the road, where i attempted to restart the vehicle. Vehicle did start and seemed fine afterwards. It happened again 4 days later again while exiting freeway off ramp again. I took the vehicle to the…
ODI 10563876
Service Brakes
The brake booster on this vehicle failed causing the brakes to be nearly nonfunctional. The vehicle could be brought to a stop but only with both feet on the pedal pushing as hard as you can. This vehicle only has 50,000 miles on it used to commute about 40 miles to and from work on rural roads. So very little breaking is needed. The brake booster which failed was back ordered for 2 to 3 months and i was number 59…
ODI 10564350
Service Brakes
While driving, i lost total use of my brakes. My car veered off the road and i was unable to maintain control of my vehicle. The loss of the brakes was sudden and totally unexpected, leaving me in an unsafe situation. When i was able to get my vehicle to the jeep dealer to be fixed, i was informed there were no jeep grand cherokee brake boosters available through any suppliers in the united states. I am concerned…
ODI 10564412
Service Brakes · Service Brakes, Hydraulic
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer did not expect to receive enough parts to repair the vehicle. The contact was placed on a…
ODI 10629364
Service Brakes
My 2011 jeep grand cherokee brake booster failed. I am getting a "hissing" noise from the booster and my braking power has been reduced. The issue started during a real cold snap in the northeast... Not sure if the defect is related to this cold weather or not. After calling my dealership, it appears that the boosters are on backorder from an overwhelming need to have this part replaced. It seems that a lot of other…
ODI 10574448
Catalog parts for this system
Catalog year/make/model rows for 2011 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.