2011 Jeep Grand Cherokee Service Brakes Problems
- 301
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 301 stored complaint records:
- 7 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- service brakes · 76 records
- electrical system · 39 records
- brakes hydraulic · 38 records
- brakes service · 35 records
- brake booster · 31 records
- brake pedal · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 70 |
| 60–100k mi | 54 |
| 1–30k mi | 16 |
| 100–150k mi | 15 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes
Brake failure in cold weather due to defective power brake booster. *tr
ODI 10563453
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10668685
Service Brakes
I was driving on 1/22/14 and my brakes were making a leaking air sound when abruptly it stopped braking normally. The vehicle was slowing down but it took alot longer to fully stop. I ended up in the middle of an intersection and almost hit a car because i had not fully stopped before my red light. I immediately brought my car in for service slowly to bay state jeep in newton, ma, which they called me pretty quickly…
ODI 10562097
Service Brakes
Noticed a hissing sound coming from the brake pedal area during the recent cold weather. Then the brakes would not stop the jgc well during heavy brake pedal depression. My mechanic determined it was a bad power booster and said they were on national backorder at all the local dealers. Seems many jeep and durango owners are having similar issues. A dangerous problem that jeep needs to address. *tr
ODI 10561148
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee 4x4. The contact stated that the brake warning lights illuminated. The vehicle was taken to the manufacture for a diagnostic test. The mechanic stated that there was air leaking by the brake booster and causing the malfunction of the brakes. As a result, the entire brake assembly would need to be repaired. The manufacturer was not made aware of the failure. The vehicle…
ODI 10568230
Service Brakes
The brakes on my 2011 jeep grand cherokee stopped working after a freeze in the northeast. I brought it into the jeep dealership and now the part is not available. There appears to be over 500 jeeps just like mine at this time off of the road because of this issue. I'm afraid that there is a design flaw with the part as it lets moisture into the brake booster once it gets cold rendering the brake booster useless…
ODI 10563390
Service Brakes
While traveling at normal highway speed slowed downed to exit highway and when i went to stop to pay toll brake pedal became hard as a rock and car would not stop. I released pressure from pedal and tried to pump brakes and got car to stop, abs system did not activate and no warning lights were activated!!!!! When i took car to service station i was informed the power booster for the brakes had blown. And the dealer…
ODI 10559401
Service Brakes
I am second owner of a 2011 jeep grand cherokee that at the time of the following incident had just under 35k miles but was 2 months over the warranty period. The temperature the morning of jan 4, 2014 was between -2 & -4 f. I started jeep and proceeded to drive to end of block. When depressing and/or releasing brake i heard an air leak from under the dash. I returned home and parked the car. The next day the…
ODI 10560281
Service Brakes
I have received multiple recall notices multiple times (p36, p14, p54), i have asked my local jeep dealer (rairdon's of bellingham wa) about these recalls multiple times over the last year and have been informed that the parts are not available yet to perform the repairs for these recalls, they also assured me that i was on the waiting list for these recalls to be performed, i still have not been contacted. Finally…
ODI 10706099
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact attempted to have the vehicle repaired according to nhtsa campaign number: 14v154000 (service brakes), but the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
ODI 10606891
Service Brakes · Steering
There are three key parts that must work after a car starts, steering, braking and accelerating. The brake booster and power steering pump in my 11 jeep grand cherokee need to be replaced. I'm currently taking all precautions when driving, however this is not nearly enough. I feel that an accident is inevitable. It has now been two weeks waiting for two parts. Facing the worst weather conditions in years i would…
ODI 10566177
Service Brakes
I am the second owner of a 2011 jeep grand cherokee that at the time of the incident had under 65k miles but was just 1 month over the warranty period. The temperature the morning of dec 18, 2014 was cold. I started jeep and proceeded to reverse out of driveway and pressed brake and heard a hissing sound from under the wheel dash. After driving for maybe 15 minutes the hissing stopped. Thus, every morning the…
ODI 10563153
Service Brakes
Report receipt date: apr 01, 2014 nhtsa campaign number: 14v154000 component(s): service brakes , service brakes, hydraulic jeep has not derived the correct test to correct this issue. My brakes failed last winter due to this very issue. Jeep would not correct the brake issue until they did a formal recall and letters were sent. I now have my letter and went to the dealer. The dealer refuses to replace the brake…
ODI 10643085
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that in colder weather, the brakes would seize. The contact would depress the brakes and the vehicle would not respond. Additionally, the brake pedal would not release when depressed. The vehicle was not diagnosed or repaired. The failure mileage was 30,000. *tr
ODI 10567837
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 30 mph, the brake pedal was depressed and an unusual noise emitted from the dashboard. The vehicle was taken to an independent mechanic who stated that the brake booster needed to be replaced. There was a recall related to the failure under nhtsa campaign id number 14v154000 (service brakes , service brakes,…
ODI 10584803
Air Bags · Electrical System · Service Brakes
Jeep is unreliable turning on. Will crank and crank and crank, but never turn over. After 10 or so tries, will sometimes start. Other times, i have to leave it and try again later. Dealer says it is related to the tipm. Which is backordered, with no estimated ship date in sight. This part is also linked to my automatic brakes, airbags, electrical, etc. My car is still under warranty and the dealer refuses to grant…
ODI 10552140
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 20 mph and attempting to stop the vehicle, the brakes malfunctioned. The contact was informed by an independent mechanic that the brake boots and pedal was defective. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 40,000. The vin was not available.
ODI 10553843
Service Brakes
When trying to come to a stop, the brake pedal goes as far as allowed and vehicle continues to roll for 5, 10, 15 ft. The brakes operate as normal at speeds, but when you try to stop, it doesn't happen as expected. The dealership replaced the master cylinder and power brake booster. They would not cover the costs as it's out of manufacturer warranty, luckily i purchased the lifetime bumper to bumper extended…
ODI 10548503
Electrical System · Fuel/Propulsion System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system) and nhtsa campaign number: 14v530000 (fuel propulsion system). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The…
ODI 10652551
Service Brakes
I purchased the above listed vehicle in april 2013, had to bring it back for an issue with the brakes. I had little to no pedal, brought the vehicle into the dealer waited approximately two weeks and the vehicle was returned to me. Service writer stated that being the truck was on the lot for a while, the brakes got warped. Was told that the brakes were changed. I left with the vehicle that had a little more pedal…
ODI 10584539
Service Brakes
Upon applying emergency brakes, the cable broke and the pedal went to floor. Emergency brakes were inoperative after that. The dealer found that metal brackets that attach the front brake cable to the rear brakes cables had rusted and broke. *tr
ODI 10615710
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated excessive force was required when applying the service brakes. The contact stated that recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) had exceeded the reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacturer was left a message in regards to the delay. The…
ODI 10639000
Service Brakes · Vehicle Speed Control
Upon slowing down at normal deceleration rates, the brakes lost power allowing car to roll through a stop sign. The issue is intermittent and does not exhibit any observable pattern (outside temperature, etc). The dealer first said it was the rotors glazing, but the issue continued after the dealership turned them and the frequency has not reduced. The second visit found no issues after it was again reported. A…
ODI 10499990
Electrical System · Service Brakes · Suspension
Purchased 2011 jeep grand cherokee overland used in summer of 2012. 3rd jeep and have stayed with jeep because felt they were a safe reliable car. Shortly after purchase the car would sound like it was "computing" near the engine--while off and key not near car. Told this was normal. Alarm started to go off for no reason, day time running light on driver side stopped working (not bulb) and started working a few days…
ODI 10597379
Service Brakes
Purchased car new 01/2014. Intermittent issue of brake pedal not able to depress, therefore unable to stop or slow vehicle for several seconds. This occurs mostly when traveling between 45-70 mph. Vehicle has been taken to jeep dealer 4-times for ongoing issue. Brake recall has been performed. Issue still persists. I feel this car is unsafe to drive due to frequent delayed braking. *tr
ODI 10689521
Catalog parts for this system
Catalog year/make/model rows for 2011 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.