1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Service Brakes

2011 Jeep Grand Cherokee Service Brakes Problems

301
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 301 stored complaint records:

  • 7 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • service brakes · 76 records
  • electrical system · 39 records
  • brakes hydraulic · 38 records
  • brakes service · 35 records
  • brake booster · 31 records
  • brake pedal · 28 records

Mileage in stored records

BandRecords
30–60k mi70
60–100k mi54
1–30k mi16
100–150k mi15
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 4, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10630707

  • September 4, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical). However, the parts were not available. The contact mentioned that the vehicle had to be added on a waiting list. The vehicle was not repaired. The manufacturer was not contacted. The contact had…

    ODI 10630691

  • September 1, 2014 · 88,000 miles

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 25 mph attempting to engaged the brakes, the brakes failed to respond and extreme force was required in order to stop the vehicle. In addition, the contact mentioned that an abnormal noise emitted from the vehicle when the failure occurred. The vehicle was taken to an independent mechanic who diagnosed that the brake…

    ODI 10652855

  • September 1, 2014

    Service Brakes · Service Brakes, Hydraulic

    2011 jeep grand cherokee. Consumer writes in regards to brake booster recall notice issues. *smd the consumer was informed by the dealer, the part was not available. *jb

    ODI 10632857

  • August 29, 2014 · 65,000 miles

    Service Brakes

    As i was driving down a busy highway traffic in front of me was stopping, so i hit the brakes to stop only to realize that i had no brakes and i was unable to stop. So in panic mode i swerved over 3 lanes of traffic to avoid hitting the cars in front of me, finally my jeep stopped before hitting the car in front of me. Took my jeep to the dealership took them over a week to get back to me telling me what was wrong,…

    ODI 10641409

  • August 21, 2014 · 60,000 miles

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the brake pedal failed to respond. The vehicle was taken to a dealer where it was diagnosed that the brake booster needed to be replaced. The contact referenced nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) but the dealer stated that the part for the recall repair was not available. The failure mileage was 60,000.

    ODI 10627281

  • August 20, 2014 · 44,000 miles

    Service Brakes

    Brake booster failed. There is a recall on the brake booster (p14) and the dealer cannot return the vehicle to me until the brake booster is repaired. They cannot get parts from chrysler and it has been over a month. I have been without my vehicle for over a month and neither the dealer or chrysler can give me information on when the parts will be available. I've purchased four jeeps and will not ever again after…

    ODI 10639062

  • August 20, 2014 · 52,000 miles

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. While driving 40 mph, the brake pedal sank down to the floorboard when depressed. An independent mechanic stated that the brake booster needed to be replaced. The contact referenced nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but it was not confirmed if the vin was included. The vehicle was not repaired and the manufacturer was…

    ODI 10627168

  • August 20, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10626726

  • August 19, 2014 · 52,000 miles

    Service Brakes

    Chrysler has a recall number14v-154. I have tried to get the recall taken care off at several dealer ships in the greater detroit area w/o success due to missing parts. About two weeks ago the brake booster on my jeep went suddenly out and i barely avoided an accident. I estimate that the loss of brake power is around 80-90%. Many times i am towing a boat and if that would have been the case when the brake booster…

    ODI 10630056

  • August 18, 2014 · 92,000 miles

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated the brake pump failed. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The approximate failure mileage was…

    ODI 10654057

  • August 18, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact attempted to have the vehicle repaired under nhtsa campaign number 14v154000 (service brakes, service brakes, hydraulic) but was informed that the part was not available. The manufacturer was contacted about the issue. The contact did not experience a failure.

    ODI 10626052

  • August 14, 2014

    Service Brakes

    I had a recall p36/nhtsa 14v-154 and contacted the dealer. I set an appointment for august 14, 2014 to bring the car in because they told me they needed to inspect and order the part. I dropped the car off for the day, so they could inspect it, and picked it up at the end of the day. It is september 25, 2014, and they have not contacted me or returned my calls regarding the repair. I also got a second recall while…

    ODI 10639186

  • August 13, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact had been waiting since april 1, 2014 for the vehicle to be repaired according to nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact was informed that there were 400 people on the waiting list for repairs. The contact had not experienced a failure.

    ODI 10621976

  • August 11, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10668646

  • August 11, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v530000 (electrical system), and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware…

    ODI 10667911

  • August 9, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.

    ODI 10621443

  • August 8, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.

    ODI 10621398

  • August 7, 2014

    Service Brakes

    Received a recall on the brakes. Took the truck into golling jeep in bloomfield hills mi on 8-7-14. Was called back to let me know it was also a bad brake booster. It is now 9-15-14 over 5 weeks later and the truck is still not fixed. I'm told they don't have the parts and they have no idea when they will be in. This is affecting my ability to do my job due to lack of a comparable vehicle and in turn causing me…

    ODI 10633241

  • August 7, 2014

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, hydraulic. However, the part to do the repair was unavailable. The contact stated that the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer has not been made aware of the issue. The contact has not experienced a failure.

    ODI 10630424

  • August 6, 2014

    Service Brakes

    I brought my jeep in to meadowland ford in carmel ny for recall p14 on august 6,2014. I was told they had to order a part and they would call me when it came in. I have called several times and was told they still don't have the part. I have since received 2 more recalls on this vehicle p36 and p54. Please complete my first recall so i can have the other 2 fixed. What is the delay? *tr

    ODI 10654138

  • August 6, 2014 · 31,000 miles

    Service Brakes

    I have taken this vehicle to two jeep dealerships in my area...chrysler does not have the parts to repair the corroding brake booster that we have received recall notices about..can you not force the company to prioritize these protective brake booster shields..it has been a month and neither dealership (sport dunst or westmark) have these parts! *tr

    ODI 10621193

  • August 5, 2014 · 39,000 miles

    Electrical System · Engine · Fuel/Propulsion System · Service Brakes

    Several attempts were made throughout the day to start my 2011 grand jeep cherokee and it would not start, only a clicking noise. I took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now. The part alone is over $900.00, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair.…

    ODI 10619456

  • August 4, 2014

    Body · Fuel/Propulsion System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (fuel propulsion system), nhtsa campaign id number: 14v391000 (electrical system), nhtsa campaign id number: 14v154000 service brakes, service brakes, hydraulic). However, the parts needed were not available. The dealer was unable to provide a specific date for when the part would become…

    ODI 10653444

  • August 1, 2014 · 20,000 miles

    Service Brakes

    Local chrysler dealerships do not have parts to correct brake booster recall p14 / nhtsa 14v-154. Have been waiting 3 months for replacement parts. Dealerships say parts are back ordered and they have no estimate on when new parts will arrive. Recall is not being addressed within a reasonable amount of time. *tr

    ODI 10649023

Catalog parts for this system

Catalog year/make/model rows for 2011 Jeep Grand Cherokee.

Catalog fitment does not by itself prove OEM-equivalent compatibility.