2011 Jeep Grand Cherokee Service Brakes Problems
- 301
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 301 stored complaint records:
- 7 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- service brakes · 76 records
- electrical system · 39 records
- brakes hydraulic · 38 records
- brakes service · 35 records
- brake booster · 31 records
- brake pedal · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 70 |
| 60–100k mi | 54 |
| 1–30k mi | 16 |
| 100–150k mi | 15 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes
Over the past year i have experienced several problems with the braking system ranging from a brake light on the dash to having either a rock hard brake pedal or a very soft pedal. The rock hard pedal happens without warning or any brake light on the dash and the only way to get rid of it is to pump the brakes. Within the past few months i have had several instances of a soft pedal and when taken to the dealer they…
ODI 10618237
Service Brakes
Hello,i have been calling my dealership for two months in order to rectify the brake booster issue (safety recall p14/nhtsa 14v-154) and they still do not have the replacement part or know when to expect them. This is unacceptable. Updated 5/7/2015 *js
ODI 10616882
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contacted stated that while driving approximately 50 mph, the brake pedal was depressed and failed to respond. The failure recurred on numerous times. The vehicle was taken to the dealer, who diagnosed that the brake booster needed to be replaced. The dealer stated that the vehicle was included in nhtsa campaign number: 14v154000 (service brakes, hydraulic)…
ODI 10616366
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received two recall notifications for nhtsa campaign numbers: 14v391000 and 14v154000 (service brakes, service brakes, hydraulic). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not…
ODI 10631597
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign id number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The manufacturer was notified of the problem. The contact had not experienced a failure.
ODI 10616789
Service Brakes
Applied brakes.... Almost no braking at all. Came to a stop beyond the stop sign, pedal to the floor. Called dealer... No parts available ...will install new unit and wait for recall fix kit. *tr
ODI 10610843
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee overland. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts were not available in order to remedy the problem. The dealer was contacted and made the contact aware that the parts were still in the process of being manufactured. The contact had not experience a failure.
ODI 10622464
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact was included in (nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer and the manufacturer were contacted numerous times and they have no idea when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure.
ODI 10609598
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
ODI 10638478
Service Brakes
We received brake booster recall notice (p14/nhtsa 14v-154) back in july 2014. We immediately called dealer. They said they would order the part. Now 6 months have passed. Dealer reports that "they are working on customers who responded in june, 2014 and will get to us as chrysler releases more parts." six months seems like an unreasonably long time to wait for recall parts. *js
ODI 10669481
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the recall was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10639224
Service Brakes
Received safety recall notice for brake booster on jeep grand cherokee's in late may. Dealers near me still do not have parts to perform recall service. First called dealer in late may and again july 7 and they still said they are waiting for parts from chrysler. Recall notice releases should have all parts available to perform recalls especially in case of potential brake failures due to malfunctions yet i can't…
ODI 10608504
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes). The part needed to repair the vehicle was not available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
ODI 10638424
Service Brakes
I received the brake booster recall notice a couple of months ago. I took my jeep to the dealership for an oil change and mentioned the recall so it could be inspected. Upon leaving i was told they had to order parts which were on back order and would be a couple of months. I was under the impression that my vehicle was still safe to drive, but wednesday july 2nd the booster failed during rush hour at highway…
ODI 10608848
Service Brakes
Recall p14 / nhtsa 14v-154 i received this recall notice approximately june 15th, and today, july 2, called my local dealership to take care of this recall and install the needed parts. I was told there are "no parts available yet for this recall". What? You send out a recall notice for a potentially dangerous break malfunction... And there are no parts available yet? The serviceman at martin swanty…
ODI 10607799
Service Brakes
We received a recall for the brake booster. So we made an appointment in july and took it in to ferrario car sales in wysox pa. They told us they would call us in a month or two to get it fixed. In early october, i personally went to ferrario and asked about the recall. They told me they were still waiting on parts,indefinitely. I also asked them about the sun visor recall and was told they needed to see it but it…
ODI 10668341
Service Brakes
Tl* the contact owns a 2011 jeep cherokee. The contact received a notification for nhtsa campaign number: 14v145000 (service brakes) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10618115
Service Brakes · Service Brakes, Hydraulic
2011 jeep grand cherokee. Consumer writes in regards to parts are unavailable to complete recall. Consumer has another vehicle complaint in artemis. *smd
ODI 10616502
Service Brakes · Service Brakes, Hydraulic
2011 jeep grand cherokee. Consumer writes in regards to brake booster recall notice. *smd the consumer was informed, she was #25 on a list, as the parts were not available. *jb the consumer finally received a call from the dealer, to have the recall taken care of. However, the dealer stated they tested the brake booster and there was nothing wrong. They installed a protective booster shield, instead. The consumer…
ODI 10606307
Electrical System · Engine · Service Brakes
The alternator failed and the tipm also. There is no charging light in the dash so it was impossible to know there were a problem since the battery was dead and the engine stall. After that, there were no light, no power brake and the car won't start anymore. Even after replacing the alternator ( which is cost 1000 each.) the alternator do not charge because the tipm failed too. Overall, it cost 2200$ to repair and…
ODI 10615223
Fuel/Propulsion System · Service Brakes · Steering
I was knocked unconscious and have no memory of crash jeep was totaled i never saw it again took 4 months to recover.
Crash reported · 1 injury
ODI 10746248
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 14v154000 (service brakes and service brakes hydraulic) and stated that the parts were not available. The manufacturer was contacted. The contact did not experience a failure.
ODI 10628796
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic) and stated that the parts were not available. The dealer indicated that the contact was number eighty on the list and only five parts had been sent to the dealer per week. The manufacturer was also contacted and could not provide an estimated date…
ODI 10607424
Service Brakes
Tl* the contact owns a 2011 jeep cherokee. The contact received notification for nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic) and stated that the parts were not available in order to have the recall repairs performed. The dealer was not able to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated…
ODI 10606132
Service Brakes
I was informed of recall from the local chicago news. Called dealership few weeks later, because i had not received the recall notice via mail yet. They informed me that they had not been given notice about it either. Week later received the notice in the mail. Week later went to dealership to have work done and was informed they didn't have the parts, and would not have the parts until august of 2014. I went home…
ODI 10605226
Catalog parts for this system
Catalog year/make/model rows for 2011 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.