1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Fuel/Propulsion System

2011 Jeep Grand Cherokee Fuel/Propulsion System Problems

174
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 174 stored complaint records:

  • 3 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • fuel pump · 45 records
  • pump relay · 24 records
  • without warning · 13 records
  • fuel system · 13 records
  • service brakes · 13 records
  • engine light · 8 records

Mileage in stored records

BandRecords
30–60k mi69
60–100k mi46
100–150k mi20
1–30k mi11
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 7, 2014

    Electrical System · Fuel/Propulsion System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system), and nhtsa campaign id number: 14v530000 (fuel propulsion system). However, the parts needed for each repair were not available. The dealer was unable to provide a specific date for when the…

    ODI 10653356

  • October 4, 2014 · 72,000 miles

    Engine · Fuel/Propulsion System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 40 mph making a left turn, the engine stalled without warning. The vehicle restarted after several attempts. The vehicle was taken to a dealer for diagnostic testing. The contact was made aware of recall nhtsa campaign number: 14v530000 (fuel/propulsion system). However, the parts were not available to perform the…

    ODI 10641934

  • October 1, 2014 · 60,000 miles

    Electrical System · Fuel/Propulsion System

    I received a recall notice for the totally integrated power module for my 2011 jeep grand cherokee in october 2014. The vehicle now struggles to start almost every time it is prompted to. It usually takes two or three attempts to successfully start after it makes a sort of rev type of noise and even produces an odor which is smelt on the outside of the vehicle. The dealership has told me that the part to correct the…

    ODI 10664355

  • October 1, 2014 · 66,000 miles

    Electrical System · Fuel/Propulsion System

    Early oct. My vehicle started to have a issue with starting. So i just ignored it for a few weeks as time went on it got worse and worse. So on october 30th i did some research. Found that it was a tipm problem i was occurring. Mind you i am mechanically incline i do work for a car company and fix cars all day. So on oct 31st i took it to suburban chrysler in troy mi. They did 2 recalls and said you have a tipm…

    ODI 10659958

  • September 29, 2014 · 59,024 miles

    Electrical System · Exterior Lighting · Fuel/Propulsion System

    After reading many other complaints i see that my vehicle seems to also be suffering from a faulty tipm. My first attempt to start the car most days is met with what seems to be a lack of fuel but every other attempt to start the car the same day is successful without incident. There is no consistent time, speed or temperature related to what happens when the car is traveling. The dashboard lights up, radio, a/c,…

    ODI 10640569

  • September 27, 2014 · 49,500 miles

    Electrical System · Fuel/Propulsion System · Power Train

    My 2011 jeep grand cherokee overland 5.7l has not starting multiple times. Other symptoms include intermittent rough idle after starting, sputtering/missing when accelerating and uphill, and intermittent failing to shift at high rpm. Dealer proposing to install starter/fuel module relay which chrysler has made due to "amount of people with this problem" but quoting me $410 for the repair. No definitive diagnosis…

    ODI 10640609

  • September 26, 2014 · 53,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while traveling 25 mph attempting to exit an off ramp, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was included in recall nhtsa campaign id number: 14v530000 (fuel propulsion system) but the dealer indicated that the part was not available. The vehicle was not diagnosed or repaired by the dealer…

    ODI 10653506

  • September 24, 2014 · 49,700 miles

    Electrical System · Fuel/Propulsion System

    Multiple times the car had an extended start, would spin but not start. Electronics would lock down and unable to turn off the spin. The dealership replaced the fuel relay external relocation kit. *tr

    ODI 10648508

  • September 22, 2014 · 46,000 miles

    Engine · Fuel/Propulsion System

    Jeep hard to start when engine is cold due to faulty tipm and fuel relay. Jeep will attempt to start, but will not turn over. Jeep loses throttle and dies at idle. *tr

    ODI 10640507

  • September 15, 2014 · 60,000 miles

    Fuel/Propulsion System · Service Brakes

    While driving the abs, and tracking lights came on. Made it home , and notice that the fuel pump continued to run when the ignition was turned off. Started the jeep back up , and the brake pedal went to the floor. Had jeep towed to thd dodge dealership. Estimated cost, 1,300. *tr

    ODI 10637146

  • September 15, 2014 · 84,000 miles

    Electrical System · Fuel/Propulsion System

    Vehicle would not start. Dealer replaced fuel pump relay, mentioned many people were having this issue and that chrysler may have/need to recall so keep receipt. Suspect it may be the tipm. *tr

    ODI 10633830

  • September 10, 2014 · 60,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that it took several attempts to start the ignition. The failure occurred several times. The vehicle was taken to an independent mechanic for diagnostic testing. The technician diagnosed that the fuel pump and the relay needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage…

    ODI 10638674

  • September 9, 2014 · 50,000 miles

    Electrical System · Fuel/Propulsion System

    There is a known issue and recall with the tipm failing. My car has the same issues. Starting issues and engine will at times just die while driving. My wife had the car stop right in the middle of an active intersection. The dealership has diagnosed this as the problem but when i call chrysler they say my car is not included in the recall. Cost will be over $1,000 to fix. My car is now dangerous and i never know…

    ODI 10650927

  • September 9, 2014 · 57,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on the first attempt. The contact had to wait several minutes before the vehicle could be restarted. When the vehicle restarted, there was a strong fuel odor. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.

    ODI 10638509

  • September 8, 2014 · 84,000 miles

    Electrical System · Fuel/Propulsion System

    My vehicle has been having difficulty starting. It sometimes takes 3-10 times to start. It sometimes doesn't start at all, leaving me stranded with an infant in tow. I had the problem diagnosed and was informed of a temporary repair to the problem but then learned of an upcoming recall for the tipm. I decided to wait on repairing the issue, unsure as to whether the fix prescribed by the dealer would be reimbursed…

    ODI 10652539

  • September 5, 2014 · 42,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Bought this vehicle in june 2014 with 36,700 miles on it from somerset jeep in somerset ma. 1st issue was car was having trouble starting. Taken to quirk jeep in marshfield ma on september 5th issue was fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now. Cost is $375.68, which i had to put on my credit card. 2. Car starts smoking, which terrifies me and my 7 year old son for…

    ODI 10658557

  • September 2, 2014 · 52,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while waiting at a traffic light, the vehicle stalled without warning. The vehicle was able to restart after a several attempts. The vehicle was taken to the dealer. The technician diagnosed that the win module had failed and needed to be replaced. Another technician replaced the fuel pump relay. The manufacturer was notified of the failure.…

    ODI 10638223

  • September 1, 2014 · 60,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled without warning. The con tact mentioned that several attempts were made before the vehicle would start. The dealer diagnosed that the fuel pump needed to be replaced. The vehicle was included in nhtsa campaign number: 14v530000 (fuel system). However, the part needed to do the repair was unavailable. The manufacturer…

    ODI 10658552

  • August 28, 2014 · 57,000 miles

    Electrical System · Fuel/Propulsion System

    I parked the car in the garage and heard a noise. After searching the whole car, the fuel pump was stuck on. I turned car on and off thinking it would reset and it did not. I had to pull the fuse to turn off the pump. I took it to the dealer and was told that the tipm was bad and will cost $1500.00 to replace. *tr

    ODI 10637925

  • August 25, 2014 · 54,249 miles

    Electrical System · Fuel/Propulsion System

    Vehicle would not crank over when attempted to start. After several attempts, vehicle eventually started. Flash updates were previously performed on the vehicle to address this issue; however, updates did not prevent issue. Dealership diagnosed problem as faulty tipm. Tipm replaced. *tr

    ODI 10628652

  • August 14, 2014 · 36,288 miles

    Electrical System · Fuel/Propulsion System

    On august 14, 2014 my 2011 jeep grand cherokee would not start. Over the next two weeks the starting issued got continually worse. The day i took it into the shop to have looked at it took 8 to 12 times to start. The vehicle will crank but not start. The technician performed diagnostic testing and found no fuel pressure when not starting. Technician found fuel pump not being turned on when key is turned. Technician…

    ODI 10629741

  • August 13, 2014 · 44,000 miles

    Engine And Engine Cooling · Fuel/Propulsion System

    When pressing start button, engine cranks for about 8 seconds and won't fire. Can press start button again, sometimes starts on 2nd or 3rd try, sometimes not until the 6th try. Problem progressed to a condition where the engine was running, but sputtered and did not want to stay running. Was able to drive vehicle home since it wasn't far away. Tow truck has taken jeep to the dealer and am waiting for part to arrive…

    ODI 10637401

  • August 12, 2014 · 57,000 miles

    Fuel/Propulsion System

    Had a problem starting the vehicle. Took it to the dealer on 8/27. Was told it could be the tpim and/or fuel pump. Parts are ordered, but they have no idea of when they'll arrive. Now i'm in a rental. *tr

    ODI 10629133

  • August 11, 2014 · 57,035 miles

    Electrical System · Engine · Fuel/Propulsion System

    Vehicle was traveling on highway at 55 mph when it suddenly stalled in traffic. Could not restart after pushing to side of road. Towed to dealer and told that total integrated power module had failed and needed to be replaced. *tr

    ODI 10621853

  • August 5, 2014 · 39,000 miles

    Electrical System · Engine · Fuel/Propulsion System · Service Brakes

    Several attempts were made throughout the day to start my 2011 grand jeep cherokee and it would not start, only a clicking noise. I took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now. The part alone is over $900.00, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair.…

    ODI 10619456