JeepGrand Cherokee2011
  1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Structure

2011 Jeep Grand Cherokee Structure Problems

7
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 7 stored complaint records:

  • 0 indicate a crash
  • 2 indicate injury
  • 1 indicate fire

Mileage in stored records

BandRecords
30–60k mi3
1–30k mi2
60–100k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 15, 2015 · 54,000 miles

    Electrical System · Structure · Visibility

    Tl* the contact owns a 2011 jeep grand cherokee. While driving at approximately 70 mph, the driver side sun visor and headliner caught fire. The contact extinguished the fire. The contact sustained serious burns to his left hand that required medical attention. A police report was not filed. The vehicle was serviced under nhtsa campaign number: 14v391000 (electrical system) but the remedy failed to repair the…

    Fire reported · 1 injury

    ODI 10778519

  • May 5, 2015 · 42,000 miles

    Structure

    I have a 2011 jeep grand cherokee overland. This car is only 4 years old and all the 4 axles nuts are rested. This could prevent taking some of the mechanical parts off for repair. Chrysler should have issued a recall or a free repair for this. *tr

    ODI 10714648

  • January 30, 2015 · 79,500 miles

    Structure

    (overland edition) leather dash covering is loose, called customer assistance and was told that this is not covered and they were sorry, dealer wants $3500 to fix. Vehicle has been in service for less than 4 years. *tr

    ODI 10689439

  • September 10, 2014

    Electrical System · Service Brakes · Service Brakes, Hydraulic · Structure · Sun/Moon Roof Assembly

    2011 jeep grand cherokee laredo a p14 recall was received. *mw the consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted. *jb

    ODI 10661692

  • November 21, 2013 · 43,000 miles

    Equipment Adaptive/Mobility · Structure

    Dashboard is melting and leather is coming off the dashboard. Less than 10,000 miles over 36,000 and bought a $3,000 5yr 75,0000 mile extended warranty and jeep would not cover this. Potential safety issue. *tr

    ODI 10622079

  • December 22, 2012 · 29,864 miles

    Structure

    The dashboard on my 2011 jeep grand cherokee overland is currently peeling and is essentially defective. After talking with jeep and my local dealer about replacement they explained to me that this would not be covered under my warranty and that i would have to pay for this repair on my own. *tr

    ODI 10644863

  • May 30, 2011 · 5,000 miles

    Structure

    This is for a 2011 jeep grand cherokee laredo (< 6 months old) the jeep had been parked outside on a warm day. I went to go open the tailgate, and the tailgate only opened part way before stopping. I then nudged the door open so it would go all the way and the glass on the tailgate exploded, cutting two of the people standing behind the vehicle. At that point the tailgate opened all the way and the spoiler at the…

    2 injuries

    ODI 10407030