1. Jeep Grand Cherokee
  2. Problems
  3. 2012
  4. Electrical System

2012 Jeep Grand Cherokee Electrical System Problems

620
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 620 stored complaint records:

  • 3 indicate a crash
  • 3 indicate injury
  • 79 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi137
30–60k mi134
1–30k mi55
100–150k mi54
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 1, 2014

    Electrical System · Service Brakes · Service Brakes, Hydraulic

    2012 jeep grand cherokee consumer isn't pleased with dealer doing recall repairs once a week *cn the consumer was informed his vehicle would on february 16, 2015, because there is a waiting list. Recall numbers 14v154000 and 14v391000. *jb

    ODI 10660599

  • December 1, 2014

    Electrical System

    2012 jeep grand cherokee. Consumer writes in regards to a safety recall. *tgw the consumer stated it has been over three months since she received the recall letter, and the parts were not available. *jb

    ODI 10655441

  • November 28, 2014

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10701919

  • November 28, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notices for nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 14v634000 (electrical system). The contact stated that the parts to remedy the vehicle were not available. The manufacturer was notified of the delay. The contact did not experience a failure.

    ODI 10689647

  • November 25, 2014 · 30,000 miles

    Electrical System · Engine

    The engine would turn over, but it would not start. It would start again after ten minutes or so. It has happened three times and been to the dealer twice. The dealer says they do not know what is wrong and can't fix it. The internet has information indicating that chrysler knows about the problem but does not have the parts to fix it. Apparently, it could be an issue with the tipm. *tr

    ODI 10662507

  • November 23, 2014

    Electrical System

    No incident occurred - just noticed the symptom in late november 2014. This is related to safety recall p60/nhtsa 14v-634 (sudden alternator failure). As of 02.04.15, this recall does not apply to my 2012 jeep grand cherokee (jgc) because it has a 5.7l engine (recall only applies to jgcs with 3.6l engines). However, my vehicle also experiences what i think may be symptoms of a faulty alternator: cold start…

    ODI 10681380

  • November 19, 2014

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the notification for nhtsa campaign number 14v634000 (electrical system) was received in november of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer had not been…

    ODI 10700669

  • November 18, 2014

    Electrical System · Exterior Lighting · Service Brakes

    I been calling around local jeep dealer ships in my area and no one has parts for these recalls. *tr

    ODI 10682379

  • November 17, 2014

    Electrical System · Exterior Lighting · Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (exterior lighting, electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the…

    ODI 10655397

  • November 13, 2014

    Electrical System · Engine · Steering

    1-after quickly stopping on the side of the road to collect mail, i tried to go back into the road to continue driving but the steering wheel locked and i could not straighten the vehicle. I ended up crossing into the other side, going into the ditch and hitting a snow bank. Due to the very slow speed (i was speeding from the parked position) and to the luck that there were no other cars coming on the opposite…

    Crash reported

    ODI 10762893

  • November 11, 2014

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10706243

  • November 11, 2014 · 60,000 miles

    Electrical System

    Tl*the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at approximately 45 mph, the vehicle stalled and the check engine warning light illuminated. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The contact received a notification of nhtsa campaign number: 14v391000…

    ODI 10679671

  • November 11, 2014 · 45,000 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 55 mph, the battery warning light illuminated, the dashboard lights flashed on and off, and there was a whistling sound coming from under the hood. The vehicle was taken to an independent mechanic for diagnostic testing. The vehicle was not repaired and the failure recurred. The contact received notification of nhtsa campaign number:…

    ODI 10670061

  • November 11, 2014 · 24,356 miles

    Electrical System

    Car will not turn over not getting fuel to starter,car cuts off while driving numerous times. There is a recall for this on same models built prior to 8/01/2011,my car was built 8/15/2011 two weeks after. This is the exact problem as the recall. *tr

    ODI 10660975

  • November 11, 2014 · 34,800 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 40 mph, the vehicle failed to start and stalled twice without warning. The contact was able to restart the vehicle. The vehicle was taken to the dealer. The technician diagnosed that the tipm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was…

    ODI 10658935

  • November 11, 2014 · 27,500 miles

    Electrical System · Engine

    Attempted to use the autostart to warm vehicle and after one minute it shut off. Tried 5 times to start vehicle using push button, would not start or stop. Finally let me start with keyfob. I contacted dealer that morning and was told it is most likely the tipm but they don't have any; also i was told it is unsafe to drive my vehicle and get it repaired asap. Luckily i was able to locate a dealership with an…

    ODI 10658916

  • November 7, 2014

    Electrical System · Service Brakes · Service Brakes, Hydraulic

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that nhtsa campaign numbers: 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 3/4/15*cn updated 03/26/15*jb

    ODI 10669188

  • November 6, 2014 · 24,500 miles

    Electrical System

    I was driving my vehicle when i noticed a small amount of smoke that seemed to be coming from the air system. Someone then exited my vehicle and the smoke billowed and i noticed fire on the passenger side sun visor area. I pulled my vehicle over and upon trying to exit the vehicle, noted that there was smoke coming from both sides near the side impact airbags and throughout the car. The fire was contained mostly to…

    Fire reported

    ODI 10653417

  • November 3, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the recall notice for nhtsa campaign numbers: 15v115000 (electrical system), 14v634000 (electrical system), 14v391000 (electrical system), and 14v154000 (service brakes) were received in 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no…

    ODI 10748022

  • November 3, 2014

    Electrical System

    Tl*the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for nhtsa campaign id number: 14v634000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10681676

  • November 3, 2014

    Electrical System

    Tl*the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10678563

  • November 3, 2014 · 45,000 miles

    Electrical System

    While driving at a speed of about 25 mph, i heard a vibrating noise, smelled and saw an excessive amount of smoke coming from the engine compartment. I drove directly home as the battery/electrical light came on. Once stopped, i opened the hood to find smoke pouring from the alternator area. I am guessing the this may involve the current campaign "p60" and/or recall number 14v-634. The suv currently cannot be safely…

    ODI 10652291

  • November 1, 2014

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 15v115000 (electrical system); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not…

    ODI 10714974

  • October 31, 2014

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced failure. The vin was not available.

    ODI 10676878

  • October 28, 2014 · 62,800 miles

    Electrical System · Fuel/Propulsion System

    Engine stalled while driving on interstate causing a near-accident. Vehicle was successfully restarted shortly thereafter, but after returning home and turning off vehicle, fuel pump continued to run. The following morning the vehicle would not start and had to be towed to chrysler/jeep dealership. Dealer repair involved replacing a defective "totally integrated power module" at a cost to me, the owner, of $1,200.…

    ODI 10653942