2012 Jeep Grand Cherokee Electrical System Problems
- 620
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 620 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 79 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 137 |
| 30–60k mi | 134 |
| 1–30k mi | 55 |
| 100–150k mi | 54 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Had a recall (nhtsa 14v-391) electrical problem. Dealer told me "have to order part.. Will call you when comes in??? It is now november 20, 2014.. Been over 3 months-still waiting for call and part..."supposedly part ordered "a few months ago" dealer said that "quote"... "chrysler doesn't have many parts... They seem to drag out the process so that they do not get hit with all these expenses/charges in a month/year"…
ODI 10660046
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that nhtsa campaign number: 15v115000 (electrical system) and nhtsa campaign number: 14v391000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were unavailable for repair. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
ODI 10721981
Electrical System
My vehicle was at the repair shop for about 1 week having the cylinder heads replaced for the 2nd time. When i received the vehicle back i had it for approximately 1 day and i was driving down the street and the battery light came on and the vehicle stalled and would not start, the vehicle needed to be towed from the restaurant to the dealer where the heads were replaced. I was told the fuse on the starter blew and…
ODI 10648283
Electrical System
Car would not start on a regular basis. Smelled electrical burning. Brought to ramsey chrysler jeep and was told that tipom was no good which was the total integrated power module that operates all electrical functions of the vehicle. Item was not covered under warranty and cost me $1418.43. *tr
ODI 10631959
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v391000 (electrical system), 14v634000 (electrical system), and 15v115000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The…
ODI 10759420
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the engine would rev and the vehicle would independently decelerate. The failure occurred intermittently. The contact stated that nhtsa campaign numbers: 14v391000 (electrical system), 15v115000 (electrical system), and 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The dealer…
ODI 10713300
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of…
ODI 10658818
Electrical System
Saw smoke coming from passengers visor parked the car in front of the house when out two hours later to find it to be completely burned.. Dealership acted like it is no big deal that a leased new vehicle from them catches fire inside... Service rep jeff tells me it's not that bad..?? Really how can i show you the pictures of this "not a big deal" situation... Updated 08-20-14 *bf updated 7/23/2015*js
Fire reported
ODI 10617273
Electrical System · Suspension · Visibility/Wiper
Informed by technician that i have the right rear shock to be leaking oil, causing the car to bounce, poor control, rusty brake pads and possibly more problems in the future. The vehicle also have been selected for an important safety recall (brake booster prematurely corrode. I not satisfied with all these safety problems for a car i paid off, bought brand new, only two years old, with such disturbing problems,…
ODI 10619172
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact…
ODI 10653016
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v634000 (electrical system), and 14v391000 (electrical system). The contact was informed that the parts would be unavailable for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was…
ODI 10670083
Electrical System
Noticed faint smell of burning plastic, opened a sunroof to clear the air. Smell got worse immediately, and then a headliner, just above my head (driver side) started smoke. Sunroof started closing and opening by itself, and dashboard showed a message that parking assist needs to be serviced. I pulled immediately of the road, turned off the vehicle, forced the water into headboard and fire stopped. Called 911 in…
Fire reported
ODI 10609829
Electrical System · Engine · Service Brakes
This vehicle will stall while you are in drive and driving. There is no indication that the car has stalled. Lights and radio are one. When you go to break, the car will not stop. The following do not work, breaks, emergency break, power steering and throwing the car in park. You have to coast until you stop and hope you do not hit anything. Once you stop, the car will restart. This is a know issues with this…
ODI 10971853
Electrical System · Exterior Lighting · Seat Belts
I was getting a burning plastic smell i brought the vehicle to manfredi service center in staten island ny they tried to tell me it was my air freshener after pushing for a fix they flushed a coil ...immediately called them after picking up the vehicle and was told to bring the car back monday ....saturday while driving intense smoke filled the cabin from the drivers side headliner i had the car towed back to…
Fire reported
ODI 10610321
Electrical System · Engine
06/30/2014: car was craning slow. Outcome: battery replaced. Brake booster recall and replaced. 08/18/2014: car was towed in. Outcome: fuel pump overlay was replaced. 09/15/2014: car was towed in not starting. Outcome: battery replaced and new alternator replaced. Last incident happened on 09/12/2014 i was driving home, the car panel started flashing, vehicle shut off, and i lost power steering. No control of my…
ODI 10640013
Electrical System · Service Brakes · Visibility/Wiper
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v391000 (electrical system, visibility) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not…
ODI 10658799
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). However, the parts needed were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The…
ODI 10653062
Electrical System · Engine · Suspension
I have had multiple problems with my 2012 grand cherokee. All of the external lights modules ---headlights and tail lights--- went out and had to be replaced due to an electrical problem then the car sometimes wouldn't start. The dealer couldn't replicate the problem so told me they couldn't do anything. Finally one time it happened at the dealer and they figured it was a defect in the keyless entry that was reading…
ODI 10683448
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact received the notifications for nhtsa campaign numbers: 14v154000 (brakes), 14v53000 (electrical) and 14v391000 (electrical). The dealer and the manufacturer were contact on multiple occasions and the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time to receiving the parts could be provided. The…
ODI 10654520
Electrical System
Erratic electrical issues. Heated seats stopped working. Back up camera not working. Keep getting error message that key battery is low even though battery was changed. Right rear taillight sporadically working. *tr
ODI 10654494
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available and the manufacturer only released one repair kit per week. The contact attempted to reach out to the…
ODI 10659425
Electrical System
The car would not start. Was told that the total integrated power module needed to be replaced. *tr
ODI 10594056
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that when the brake pedal was depressed, the vehicle hesitated to respond and was difficult to stop. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes hydraulic),14v391000 (electrical system), and 15v115000 (electrical system); however, the part to do the repair was not available. The contact…
ODI 10748714
Electrical System · Service Brakes · Vehicle Speed Control
Tl- the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle experienced an unintended acceleration. In addition, the engine revved but failed to accelerate on several occasions. The contact stated that nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) was received in may of 2014, nhtsa campaign number 14v391000 (electrical system)…
ODI 10670620
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that nhtsa campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) exceeded a reasonable amount of time for the recall repairs. The dealer informed that the manufacturer had not released the parts needed for the recall repairs. The manufacturer was not made aware of the issue. The vehicle was not…
ODI 10668349