2012 Jeep Grand Cherokee Electrical System Problems
- 620
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 620 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 79 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 137 |
| 30–60k mi | 134 |
| 1–30k mi | 55 |
| 100–150k mi | 54 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Vehicle was serviced for recalls approximately 2 months ago after the vehicle stalled while driving. Yesterday, the vehicle began to smell like burned rubber and stalled while i was driving approximately 35 miles per hour in rush hour traffic. The vehicle completely died and needed towing to dealership. The dealership says alternator is burned up, along with computers and battery and do not acknowledge the ongoing…
ODI 10928862
Electrical System
As i was entering an expressway on ramp when jeep slowed down, wipers came on, turn signals started flashing erratically. It slowed to crawl as i had to inch my way to the side of the road and i could not fully get out of road. A utility truck stopped and placed cones around my car to keep it from being hit until tow truck arrived. I since learned that most of the 2012 alternators were recalled but not the 180 amp…
ODI 10928740
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle experienced a loss of power while being operated at various speeds. The failure occurred without warning. The dealer could not duplicate the failure. Prior to the failure, the vehicle experienced similar failures and was reminded per nhtsa campaign number: 15v115000 (electrical system). The manufacturer was not notified. The failure…
ODI 10927691
Electrical System · Electronic Stability Control
I haven't had any trouble with my car. I was going to my dads when a battery light popped up. I was less than mile from his house. When i got to his house i cut the car off so my dad could check under the hood but he didn't see anything wrong with it. When i cranked the car back up my radio was cutting on and off, i cut the air on low and it started blowed heat out the defrost, and the windshield wipers start going…
ODI 10927038
Electrical System
2012 jeep grand cherokee suffered rapid failure of alternator after being driven for 2 miles after oil change from dealer. Smoked for15 minutes after being turned off. Resulted in total shutdown of the electrical system
ODI 10925980
Electrical System · Electronic Stability Control · Fuel/Propulsion System
Alternator / electrical issues- november 4, 2016 my wife was taking our son to school when she began getting a burning smell from under the hood. After dropping off my son, she pulled over and noticed smoke coming from under the hood. She cut the car off, initially thinking it just overheated. We left the car in the school parking lot overnight hoping it would start up the next day. I tried to start the car, but it…
Fire reported
ODI 11030659
Electrical System · Engine
Nhtsa campaign number: 14v634000 / chrysler recall p60 already exists but that is for 160 amp mine is 180 amp, i think that is the only difference. My jeep died and would not start up again. All power was lost 100%, luckily my family and i were stopped at a gas station getting sodas. It sounds exactly like the same issue of the recall that is already out but also effects my jeep with the 180 amp alternator.…
Fire reported
ODI 10920600
Electrical System
The same exact thing as recall p60 except my model supposedly has a 180amp alternator. I can't be for sure since the tag was almost completely melted when the alternator was removed. Pulling into a parking lot the electrical system just started flashing and going haywire. The vehicle quit working. When i popped the hood, the alternator was so hot it was almost glowing.
ODI 10920022
Electrical System · Unknown Or Other
On 10/15 at approximately 9:30 pm a fire was noted with smoke coming out of hood while entering my garage. I shut off engine and thick white smoke filled garage. Aaa was called and came at 10:15 pm . Aaa tech diagnosed it as an electrical fire and refused to touch the car. Aaa was subsequently called on 10/26 when car was towed to jeep dealer. Alternator, pcm ( electrical "brain") and battery( which was fairly new)…
Fire reported
ODI 10939687
Electrical System · Engine
I have a 2012 jeep grand cherokee limited, 5.7l engine. Purchased the vehicle used. At approximately 60,000 miles (2015) the jeep begin to randomly stall while driving. It always happened within 10 minutes of leaving my house. Fuel levels good, didn't matter if turning left or right. Vehicle stalled, causing steering to lock. Almost in 3 accidents. Only remedy was to put it in park, jeep would start right back up.…
ODI 10917611
Electrical System
Car stalled while driving down the road. Lost all power. Took it in for repair, $4k of repairs including tipm, pcm, alternator and battery. Jeep unwilling to help in cost of repairs. *tr
ODI 10928378
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving, the 180 amp alternator failed and caused the vehicle to stall. The vehicle was towed to a dealer where it was determined that the vin was excluded from nhtsa campaign number: 14v634000 (electrical system). The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
ODI 10915365
Electrical System
2012 jeep grand cherokee stopped in the middle of the road with the engine losing power, warning lights flashing with the smell of hot or burning electrical wiring entering the cabin. I was lucky i was on a city street going about 30mph, and not on the interstate moving at a faster pace. I had the car towed to the dealership and was told the next day that the alternator needed to be replaced, at a cost of over…
ODI 10915412
Electrical System
Battery died and dealer replaced battery and performed recall repair for sun visor wiring. Within first 20 miles, while in motion on atlanta rd. In smyrna, georgia, cabin filled with smoke from electrical fire beneath front passenger seat, which is where battery is located.
Fire reported
ODI 10914529
Electrical System
Yet another defective alternator. Was driving on city road and could smell something burning in engine. Pulled over and thought my car was on fire from the amount of smoke coming from the engine. Alternator locked up. Couldn't start vehicle after i stopped.
ODI 10910989
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving 35 mph, the battery warning indicator illuminated and the vehicle stalled. The contact was not able to restart the vehicle. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the alternator needed to be replaced. The vehicle was not included in nhtsa campaign number: 14v634000 (electrical system). The vehicle was not…
ODI 10909713
Electrical System
It's been several months since i've requested my local jeep dealer to install the visor recall upgrade . He has the replacement parts but keeps outing me off saying he needs a special tool or part to complete this service ! Sounds like vs to me. This is about safety ! What is going on ?
ODI 10909459
Electrical System
While driving, battery light came on, made it to a safe place. Turned off car noticed smoke coming from under hood. When i opened hood i could see smoke and smell electrical burn at the alternator. After time passed, i tried to crank car, made a terrible noise and alternator smoked again. Had towed to local dealer. Apparently a recall was sent out on this, when car was in for service repair was not done? Waiting to…
ODI 10906810
Electrical System
Another 2012 jeep gc owner with the 180amp alternator failing here. It failed just like many other 160amp and many many 180amp jeep gc's. If the 160amp was recalled for safety issues then why is the 180amp not being recalled. Is there a death indicator that warrants a recall? Chrysler/jeep need to do the right thing and recall the 180amp electrical issues as well. My jeep failed on i95 outside of dc and i had to…
ODI 10907544
Electrical System
Alternator suddenly failed while i was driving down busy interstate. Luckily i was able to get to side of road without incident. I see there is a recall on like year/models for this very thing, however my vin is not included in this recall, so i am having to pay out of pocket for tow, alternator and labor....and possible new battery and other electrical things, because alternator got hot and burned causing complete…
ODI 10906326
Electrical System · Interior Lighting
Tl* the contact owns a 2012 jeep grand cherokee. Upon starting the vehicle and driving for approximately four minutes, the contact noticed smoke and flames coming from the center console where the sun roof controls were located. The vehicle was driven to the local fire department where the fire was extinguished. A fire report was filed and there were no injuries. The vehicle was towed to an independent mechanic and…
Fire reported
ODI 10903841
Electrical System
Battery light came on while driving, started losing power, vehicle started whining. Turned vehicle off when i reached safe place. Mechanic restarted vehicle and an awful grinding and screeching came from under hood and smoke came pouring out for about 15 minutes. Alternator burnt up, blew out battery, and still waiting to figure out what the last issue is preventing it from being completely fixed. Jeep sent…
ODI 10906756
Electrical System
2012 jeep grand cherokee battery light came on while driving. I immediately pulled into an advance auto parts thinking it was just a battery issue. They turned the car off, hooked up the computer and restarted the car. When car was restarted, it made horrible screeching noises under the hood. They shut the car off, got the computer reading, and then smoke came pouring out from under the hood.. Lost all power except…
ODI 10898378
Electrical System
While driving a whining noise started. Then battery light came on. System started it indicate system shutting down. Drove straight to dealer and was informed the alternator was burnt out and the battery shot. I complained to fca. Their esponse there is a recall on 160 amp alternators but it .does not apply to my vehicle because it has a 180 amp alternator.
ODI 10915189
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle experienced a complete loss of power. The vehicle was towed to the dealer where it was diagnosed that the battery and alternator failed and needed to be replaced. The vehicle was repaired. The contact referenced nhtsa campaign number: 14v634000 (electrical system); however, the vin was not included. The manufacturer exceeded a…
ODI 10897633