2014 Jeep Grand Cherokee Suspension Problems
- 32
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 32 stored complaint records:
- 2 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- grease leaking · 4 records
- grease inside · 4 records
- both front · 4 records
- inside front · 4 records
- side wheel · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 25 |
| 60–100k mi | 4 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electronic Stability Control · Engine · Suspension
About two months ago my suspension started to act up. Now my suspension is stuck completely at the lowest point. The engine has a ticking sound and now it doesnt run right.
Crash reported
ODI 11300227
Electrical System · Suspension
2018 - "service shifter" message pops up. Over $1000 i had to pay to replace it as it was just outside of warranty time. Past few years, in cold weather, the suspension creaks and cracks noises. Just yesterday, february 2019, less than 5 years old, "service air suspension immediately" pops up on my way home on interstate. Very bumpy ride all the way to my local dealership. I feel i was lucky when i made it, as the…
ODI 11181794
Seats · Suspension
On february 11, 2019, the safety mechanism in the driver's side headrest deployed while the vehicle was in park. This is a safety concern because there was no collision and headrest can affect a driver's ability to remain focused while driving. Mileage at time headrest "deployed" was 78,000. There is also a suspension issue searchable online. The error message reads: "service adaptive damping suspension system."…
ODI 11176547
Suspension
In cold temperatures, the jeep quadralift air suspension system freezes and shorts out the relay. This renders the air suspension useless and makes driving unsafe. My vehicle was fixed only to have the unit fail a week later with the same issue. There is clearly a defect in the design of the system in that it does not work in cold temperatures.
ODI 11193026
Suspension
I believe there to be a defect with the air suspension compressor in this vehicle, and the same model from other years starting from 2011 until the current model year. At the time of submitting this complaint, there are approximately 200 orders of this part on back order across canada, and i was told it would take up to 2 months before the part is available for installation. This sounds like a manufacturing defect.…
ODI 10850134
Steering · Suspension
The 2014 grand cherokee summit, was serviced on 7/30/15. I had the tires rotated and an oil change. The next day, i got on the freeway and proceeded to do 65mph when the front end and or the steering wheel started shaking violently. I am getting the tires balanced/serviced on 8/19/15 to see if that will fix the problem.
ODI 10749094
Power Train · Suspension
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the gear was shifted into park and the vehicle rolled approximately ten feet backwards. The vehicle shifted into reverse independently. The failure recurred twice. The vehicle was not diagnosed or repaired. The approximate failure mileage was 4,960.
ODI 10760081
Suspension
SUSPENSION CREEKS AND CRACKS IN COLD WEATHER.
ODI 11065962
Suspension
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 14v392000 (suspension) however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10681221
Suspension
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v392000 (suspension); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10640744
Suspension
Noticed vehicle has creaking noise from the rear portion of the car. Especially when driving at low speed. Suspected was the rear suspension busing. Made an appointment at the dealership to check up. *tr
ODI 10632443
Suspension
I recently purchased a 2014 jeep grand cherokee. At highway speeds the vehicle will turn, not drift but turn, to the left. I have had the vehicle in for service three times for this issue each time by the service department at cross jeep in louisville. I was told today that the chrysler engineers have determined that this issue is ?normal? For the 2014/15 grand cherokees because of the air suspension. To me this is…
ODI 10669106
Suspension
Tl* the contact owns 2014 jeep grand cherokee overland. The contact stated that the steering wheel vibrated with force when driving over 60 mph. The dealer rotated and balanced the tires several times, however the failure was not corrected. The vehicle was also take to a tire specialist and an independent mechanic, who both inspected the vehicle and advised the contact that the tires were operating normally and the…
ODI 10661582
Suspension
I saw grease leaking out of both half shaft boots on front wheels and brakes car is in shop to have half shafts replace hoe ever don't no when my car will be fixed. *tr
ODI 10609835
Power Train · Service Brakes · Suspension
Driver's side front outer cv joint boot slipped due to an improperly-installed boot clamp and the grease from the joint migrated to the brake splash guard, suspension components, and inside of the wheel on that side. No grease apparent on the brake rotor at this time, however the dealer, grapevine dodge chrysler jeep, in grapevine, tx, has instructed me to drive the vehicle to them for service in a few days. Any…
ODI 10605004
Steering · Suspension
Front cv boot clamp failure: noted grease on left front wheel, looked underneath to find axle grease splattered all over inside of the rim, brake caliper, and most front left axle components. Clamp which holds the cv joint boot in place at the wheel was missing and cv boot was off, allowing grease to escape from cv joint. The same problem has been reported numerous times on this site, as well as on the jeep owner…
ODI 10604606
Suspension
Tl* the contact owns a 2014 jeep grand cherokee. While driving at various speeds, the vehicle shook violently without warning. The failure only occurred when towed by a motor home. In order for it to stop, the motor home had to be brought to a complete stop. The vehicle was taken to a dealer. The technician was refused to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not…
ODI 10789904
Power Train · Suspension
Purchased brand new jeep grand cherokee overland 4x4 with a 03/14 build date on may 26, 2014. On may 30th, 2014.....5 days later......noticed an excessive amount of grease on the inside of both front rims. After researching the issue, came across a blog on jeepforum.com that described and provided pictures of others with same build date that had experienced the same problem. Notified jeep customer care hotline of…
ODI 10597732
Power Train · Suspension
Both cv axle boots leaked all the grease out. Had the axles replaced with new parts from the mfg, and both boots leaked again after only 475 miles or less. Appears that the bands on the boots are not tight enough, or the boots may be too short. They seem to pull apart if wheels are steered close to maximum radius. The issue is that the grease is slung all over the wheels and onto the front disc brake assemblies.…
ODI 10608061
Suspension
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that there was grease leaking from underneath the vehicle. The contact discovered that the clamps of the cv joint were not connected. The vehicle was taken to the dealer, who diagnosed that the cv joint housing was not connected. The clamps on both sides were hanging loose and the rubber housing was cut open allowing the grease to leak. The…
ODI 10595126
Power Train · Steering · Suspension
I noticed grease coating inside of front wheel while washing car. Upon inspection, the cv boot appeared ajar and the assembly was exposed. Only 170 miles on the vehicle before failure of component. With a little research on jeep garage forum, many consumers are complaining, specifically with build dates around march 2014, which this car is presumed built around. Unknown if second failure of passenger side cv boot is…
ODI 10593837
Engine · Steering · Suspension
Brand new jeep grand cherokee (less than 1800 miles). Discovered oil and grease in the inside of the front rims. Took vehicle to dealership and was told that the cv joints on both of the front axles had failed. Advised by dealership that it would not be too safe to drive because of possible freeze/seizure of the axles. Turned vehicle in for warranty repair. Found online (including this site) that this is common on…
ODI 10594261
Suspension · Wheels
Failed cv boot on front drivers side wheel leading to grease expulsion throughout wheel...possibly in brake pad as well on brand new jeep grand cherokee with 220 miles. *tr
ODI 10592701
Suspension
The cv boot at the drivers side wheel failed. Retaining ring holding boot came off causing grease to spill all over inner wheel hub, break caliper etc. I only report it as it could get on the breaks causing a crash. This issue has appeared numerous times across jeep grand cherokee owners with 3/14 and 4/14 build dates as noted in various community forums. *js
ODI 10592460
Service Brakes · Steering · Suspension
Two days after purchasing my brand new jeep, i noticed a grease all over the inside of the front passenger side wheel. The other three wheels were normal. Upon closer inspection, i could see that the cv boot had come apart and grease was leaking out of it and onto the wheel, axle, shocks and every other component surrounding the leak. I am specifically concerned that the grease could get on the brake discs, causing…
ODI 10592413