1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Steering

2014 Jeep Grand Cherokee Steering Problems

57
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 57 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • power steering · 33 records
  • steering wheel · 22 records
  • rack pinion · 4 records
  • lost power · 4 records
  • without warning · 4 records
  • steering fluid · 4 records

Mileage in stored records

BandRecords
1–30k mi27
30–60k mi15
60–100k mi10
100–150k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 31, 2019 · 79,000 miles

    Steering

    2014 jeep grand cherokee has a rack and pinion leak after a few years of owning the vechicle new .rack and pinion now has to be replaced.

    ODI 11297303

  • November 26, 2019 · 82,000 miles

    Steering

    Tl* the contact owns a 2014 jeep grand cherokee. While driving at an unknown speed, the steering lost power without warning. The vehicle was taken to an independent mechanic who diagnosed that the electric power steering pump needed to be replaced. The vehicle was in the process of being towed to zeigler chrysler dodge jeep ram [redacted], located at 208 w golf rd, schaumburg, il 60195) for diagnostic testing. The…

    ODI 11282654

  • July 8, 2019 · 89,000 miles

    Steering

    Tl* the contact owns a 2014 jeep grand cherokee. While the driver was attempting to make a left turn, the instrument panel lighting flickered. In addition, the service shifter indicator illuminated and the steering lost power. The steering power returned temporarily, but the failure recurred. The vehicle was taken to gurnee chrysler jeep dodge ram [redacted], located at [redacted], gurnee, il 60031) where a…

    ODI 11232000

  • May 20, 2019 · 85,000 miles

    Steering

    Dealer told me i have a slow power steering leak with rack and pinion steering. Seems to be a common issue with this model and year vehicle that has potential safety impacts for potential fire, yet i don't show this as a recall affecting my vehicle.

    ODI 11254359

  • May 15, 2019 · 92,000 miles

    Steering

    Takata recall as i was driving on a street and was trying to turn, my steering wheel stopped working. It wouldn't turn at all so i had to pull over and call for help. I got it to a shop and the electric power steering pump went out.

    ODI 11207991

  • April 20, 2019 · 123,000 miles

    Steering

    While driving lost power steering. Vehicle was in a parking lot when this occurred.

    ODI 11202737

  • April 18, 2019 · 56,799 miles

    Steering

    2014 grand cherokee laredo with <57k miles. After taking it in to have recalls done and fluids checked/oil change, car was having steering issues at slow speeds (think pulling in/out of parking spots). Brought it into the the same dealership and they said that it needed a new gear assembly (leak) as well as *possibly* a new ps pump, but they wouldn't know for sure until we brought it back in. I was told by another…

    ODI 11245537

  • February 15, 2019 · 107,000 miles

    Steering

    Vehicle has 107,000 and was told there is a pin hole leak in the rack and pinion causing a loss of power steering fluid. After looking on the jeep forums this seems to be a common issue with the generation jeep.

    ODI 11182240

  • February 12, 2019 · 49,000 miles

    Electrical System · Engine · Steering

    While in motion, on my way work, my 2014 grand cherokee summit with 3.0 l turbo diesel engine, 220 amp alternator and 49000 miles experienced a loss of power steering, battery light came on, voltmeter showed no charging of battery. My electronic indicator system stated the vehicle went into battery saver mode with a loss of abs, heating and ventilation, air suspension system, all safety enhancements such as park…

    ODI 11180418

  • October 21, 2018 · 90,000 miles

    Engine · Steering · Unknown Or Other

    Steering wheel locked up while driving, was told by mechanic it is the electric power steering pump. Also a week before the drivers headrest suddenly deployed while driving (jeep has never been into a car accident & i am the original owner to this 2014) was told it will be at least $2000 with all parts & labor. This is very serious and dangerous and i have read the steering wheel has locked up on hundreds of others…

    ODI 11144298

  • October 6, 2018 · 78,995 miles

    Steering

    Power steering failed, power steering unit cracked and leaking was driving 55mph on us 40 nearing elkton. Power steering became heavy, came to a stop at a red light. Turning into a shopping center for a autozone. At this point the vehicle was near impossible to drive. If there were and emergency maneuver to be made u definitely would not have made it and easily could have been involved in an accident... Checked…

    ODI 11139325

  • August 20, 2018 · 44,000 miles

    Steering

    Gear switches from drive to sport by itself while in motion frequently for last 8 weeks

    ODI 11143456

  • August 20, 2018 · 65,000 miles

    Electrical System · Service Brakes · Steering

    My 2014 jeep grand cherokee ,shut down while i was driving in the issaquah fall city road . Steering wheels locked and brakes failed and everything shut down. I barely made it to the walgreens parking lot where the vehicle completely died to the point where even the keys wouldn't work . I barely made it alive . I am glad i didn't crash into anyone . I had to tow the vehicle later in the day to the dealership . They…

    ODI 11121674

  • July 21, 2018 · 37,200 miles

    Electrical System · Engine · Steering

    Vehicle engine light came on - rear windshield wiper started even though switch was off, power steering failed and engine shutoff while driving on city street, horn beeping intermittently whether driving or not. Several messages displayed for about 2 seconds -ecm lost communication and other msgs i couldn't get because they only flashed on the screen. Keyfob battery low even though i just put in a new battery.

    ODI 11113139

  • July 8, 2018 · 120,000 miles

    Steering

    Power steering failure: 2014 jeep grand cherokee 2 weeks prior, we had our jeep in for an oil change and all fluid levels were checked. While on a road trip, an indicator light for "power steering service needed" came on suddenly just before i was about to get on the highway. I pulled over immediately at an autoparts store. We checked the power steering fluid reservoir and it was empty. We added power steering fluid…

    ODI 11111089

  • February 2, 2018 · 63,000 miles

    Electrical System · Engine · Steering

    My jeep as the t36 alternator recall. My vehicle recently was affected by this recall and it's extremely dangerous. My enter vehicle powered off and that left me with no power steering or much control of the vehicle while traveling down the road.. When i was able to get to a safe location i found my alternator smoking heavy and my car was completely dead. I took the jeep to the dealership and the only current fix is…

    ODI 11067148

  • January 14, 2018 · 44,000 miles

    Electronic Stability Control · Steering

    I was driving down my neighborhood street when the stability control indicator starting chiming that the system was turned off. My windshield wipers then turned on automatically and would not shut off, the headlight indicator turned as well. When i arrived home i let the jeep sit for a little while until i restarted it. The same things happened except this time the abs brakes warning lighted up as well as the check…

    ODI 11063078

  • November 27, 2017 · 42,000 miles

    Electrical System · Engine · Steering

    I was driving down the street at about 35 mph when the battery icon flashed on. The air conditioner and the radio cutoff following the display of the battery icon. A few seconds later the power steering went out along with a loss of power. A message displayed on the dashboard telling me to pull over immediately along with a service trans brake message and a few others that i can't recall. I tried to get to a safe…

    ODI 11051314

  • October 1, 2017 · 44,000 miles

    Electrical System · Seat Belts · Steering

    Driver seatbelt does not retract to tighten on driver while driving or stationary. Serious safety issue! Additionally, none of the controls on the right side of the steering wheel work ever; cruise control, park assist, lane departure warning, etc.

    ODI 11052841

  • August 22, 2017 · 55,000 miles

    Electrical System · Electronic Stability Control · Steering

    Tl* the contact owns a 2014 jeep grand cherokee. While driving, the steering wheel jerked inadvertently. The contact heard a screeching noise coming from the wheels and the wheels began to adjust inadvertently. Also, the windshield wipers and the blinkers malfunctioned. The traction control activated and the steering wheel started to turn without warning. The contact stated that the check engine and traction control…

    ODI 11019203

  • February 10, 2017 · 32,000 miles

    Engine · Steering

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 70 mph, the vehicle shut off, the steering wheel seized, and the power steering warning indicator failed to illuminate. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000.

    ODI 10957226

  • December 5, 2016 · 59,700 miles

    Electrical System · Electronic Stability Control · Steering

    My girlfriend was traveling 60 miles per hour down interstate 167 outside of puyallup, washington on monday, december 5, 2016. Winter had finally arrived with a light snow and icy roads. While driving down the freeway the dashboard illuminated and the speedometer stopped responding. We have a very important person in my life, a mom, and a step-mom, that is traveling at the rated speed limit in potentially icy…

    ODI 11055616

  • May 8, 2016 · 40,000 miles

    Engine · Steering · Vehicle Speed Control

    While vehicle was in motion on the highway the engine shut off. My wife was driving it with our 4 year old daughter in the backseat. At that time the vehicle lost power steering. She called me in a panic. I called the jeep dealer who came and towed the vehicle in to the service department. The same thing happened while the jeep was in the shop at california superstores in valencia, ca. They called me several times…

    ODI 10876188

  • April 13, 2016 · 31,000 miles

    Steering · Wheels

    This morning while backing the vehicle out of my driveway onto the street, the steering locked and could not be turned at all. The car was at an angle to the curb on a 1-way city street, there were no obstructions. I struggled to turn the wheel at all when i put it back in drive. I switched from reverse to drive a few times trying to get out of the street and park. Finally, after struggling to turn the wheel even…

    ODI 10855250

  • February 19, 2016 · 18,000 miles

    Steering

    The power steering fluid has dropped in my reservoir and has been dropping ever since i have owned this car. It has been topped off by the dealer on 3 occasions since i have owned this car. It has dropped to a level half way between the minimum and maximum marks on the reservoir mostly recently in less than 2000 miles. I have brought it to the attention of the dealer on five different occasions since i have owned…

    ODI 10838719