2014 Jeep Grand Cherokee Steering Problems
- 57
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 57 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- power steering · 33 records
- steering wheel · 22 records
- rack pinion · 4 records
- lost power · 4 records
- without warning · 4 records
- steering fluid · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 27 |
| 30–60k mi | 15 |
| 60–100k mi | 10 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Engine · Steering
Vehicle recently purchased as certified pre-owned, bumper to bumper warranty, 28k miles: after driving vehicle less than 100 miles discovered the following defects: radiator leaks power steering rack leaks loose object rolling back in forth inside driver's door panel vehicle being serviced by dealer under warranty, however i needed to pay for a rental for 1 week.
ODI 10820756
Steering
Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 30 mph, the steering wheel seized without warning. The vehicle was taken to a dealer where it was diagnosed that the power steering rack leaked and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
ODI 10818465
Electrical System · Power Train · Steering
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle began to reverse independently while the engine was on. There was no occupant in the vehicle. The vehicle traveled across the street and crashed into a mailbox, then proceeded to roll up an inclined driveway while still in reverse. The contact attempted to enter the vehicle but the vehicle then moved forward and knocked the contact…
Crash reported · 1 injury
ODI 10810051
Service Brakes · Steering
When i apply the brakes the front end shakes pretty badly. I also have an issue when i excellerate moderately the vehicle seems to take off leaving me feeling out of control and having to take my foot off the gas and watching the rpm hit 6000. I have also had issues with the transmission and a total of 5 recalls. I have had time in court trying to fight it using the lemon law but lost because of not having an…
ODI 10759616
Steering
Last evening, while parking the vehicle on the street in front of a hotel, the steering locked and could not be turned at all. The car was at a 45 degree angle to the curb, about 2 feet from the curb, there were no obstructions. Although moving at very slow speed, i had to brake abruptly and after assesing the situation, put the transmission in park, shut the engine off and restart the vehicle where it immediatley…
ODI 10748989
Steering · Suspension
The 2014 grand cherokee summit, was serviced on 7/30/15. I had the tires rotated and an oil change. The next day, i got on the freeway and proceeded to do 65mph when the front end and or the steering wheel started shaking violently. I am getting the tires balanced/serviced on 8/19/15 to see if that will fix the problem.
ODI 10749094
Electrical System · Seats · Steering
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that there was a random failure with the instrument cluster warning indicators flickering without warning. The radio and vent controls failed to work for heat and air conditioning, the heated seats had issues, and the steering wheel became extremely hot. The vehicle was taken to the dealer several times and they were not able to provide a remedy.…
ODI 10806273
Steering
While accelerating onto curve of freeway entrance ramp, felt a slight jerk or pop on the steering wheel then lost all control of steering wheel. Steering wheel did not control car, so i veered straight off ramp and into grass/plant area. I did take a video showing how the steering wheel was spinning freely around in circles. Very fortunate this did not occur 30 seconds later when i would have been on the freeway and…
ODI 10676343
Electronic Stability Control · Service Brakes · Steering
While traveling perfectly fine for 2 hours on an expressway, our vehicle became completely uncontrollable as the road became slightly slippery and we decreased our speed to around 45 mph. The steering wheel began shaking, the vehicle felt like it was driving itself, shimmying left and right uncontrollably. We could not correct the vehicle from slightly fishtailing even after removing pressure from accelerator and…
ODI 10671697
Electronic Stability Control · Steering
Traveling at reduced speeds on interstate, after passing an accident (wet conditions/rain), i found the car starting to lose traction with the road. I live in southern california with potentially troubled roadways, however this was interstate 15 in san diego, and within separated carpool lanes. As i continued on cautiously at roughly 60mph due to conditions and unsure of the first occurrence, i felt the car slip,…
ODI 10667229
Engine · Power Train · Steering
My 2014 jeep grand cherokee ecodiesel shudders/vibrates intermittently at highway speeds. Evidently, this is a common problem in this particular model, and so much so that it now has a name, "fish bites". At least one technical service bulletin and possibly even more (many have similar symptoms) have acknowledged the drivetrain as the source and have attempted to resolve it with software flashes. After numerous…
ODI 10651445
Engine · Steering
When i was driving on a highway, and this has happened multiple times before but i never thought anything of it until it happens intermittently, i was driving on a highway and when i speed up and let go of the gas pedal, the vehicle continues to speed up afterwards putting my family in danger. Also, when i go to turn my vehicle, the steering locks up from time to time making it very difficult to turn the wheel and…
ODI 10645037
Steering
On 9/12/14, while driving home from the grocery store, my power steering went out mid-turn. This is the 7th time my power steering has gone out. In previous incidents it would say "service power steering" as soon as i turned on the car then the light would go out after a period of few minutes to an hour and the driving would be fine. This is the power steering has gone out while driving. I have previously taken it…
ODI 10633099
Steering
I've been to the local dealership with the notice that was sent me from chrysler and have been their at least twice in the last four months, and have been told that i'm on a waiting list. I would think if this was a safety concern this should be repaired immediately. Not sure where to go here. *tr
ODI 10676351
Engine · Power Train · Steering
As you accelerate the diesel grand cherokee and it reaches 7th gear, the car starts shuddering as if the vehicle is about to "fall apart". This issue happens every time when in 7th and 8th gear. I've had to use the paddle shifters to maintain the vehicle in 6th gear to avoid such shaking in the highway. I've taken the vehicle to an empty road and accelerated to reproduce the issue and kept my foot in the petal and…
ODI 10653789
Steering · Suspension
Front cv boot clamp failure: noted grease on left front wheel, looked underneath to find axle grease splattered all over inside of the rim, brake caliper, and most front left axle components. Clamp which holds the cv joint boot in place at the wheel was missing and cv boot was off, allowing grease to escape from cv joint. The same problem has been reported numerous times on this site, as well as on the jeep owner…
ODI 10604606
Power Train · Steering
Inspected front wheels noticing grease on the inside of rims. Upon further inspection, found defective cv joint boots causing grease to be spread all over inside of both front wheels. *tr
ODI 10597602
Steering · Wheels
The cv boot on both front wheels has come off, spreading axle grease all over the brakes and other parts of the axle. The dealer service dept noted that jeep is having issues with these. He is ordering parts. *tr
ODI 10594265
Power Train · Steering · Suspension
I noticed grease coating inside of front wheel while washing car. Upon inspection, the cv boot appeared ajar and the assembly was exposed. Only 170 miles on the vehicle before failure of component. With a little research on jeep garage forum, many consumers are complaining, specifically with build dates around march 2014, which this car is presumed built around. Unknown if second failure of passenger side cv boot is…
ODI 10593837
Engine · Steering · Suspension
Brand new jeep grand cherokee (less than 1800 miles). Discovered oil and grease in the inside of the front rims. Took vehicle to dealership and was told that the cv joints on both of the front axles had failed. Advised by dealership that it would not be too safe to drive because of possible freeze/seizure of the axles. Turned vehicle in for warranty repair. Found online (including this site) that this is common on…
ODI 10594261
Power Train · Steering
Failure in drivers side cv joint. Grease splattered everywhere. Upon investigation, this is a common issue that jeep will not address proactively. I asked service to replace both halves as one side failure is a sure sign that they both will go. They refused insisting again that the other one was fine. That's what they told me before i took delivery - they were both fine. Now, i'll have to go through this process…
ODI 10593702
Power Train · Service Brakes · Steering
After driving vehicle for first week of purchase, while cleaning vehicle i noticed an incredible amount of grease on the inside of the front rims. Looked under the vehicle the right drivers boot was split and the clamp was hanging around the axle. When i returned vehicle to dealer they looked at it and said it was safe to drive until they ordered the replacement parts which was on backorder. It has been two weeks…
ODI 10595369
Service Brakes · Steering · Suspension
Two days after purchasing my brand new jeep, i noticed a grease all over the inside of the front passenger side wheel. The other three wheels were normal. Upon closer inspection, i could see that the cv boot had come apart and grease was leaking out of it and onto the wheel, axle, shocks and every other component surrounding the leak. I am specifically concerned that the grease could get on the brake discs, causing…
ODI 10592413
Power Train · Steering · Wheels
Cv boots are not properly secured resulting in the exposure of cv shaft to the elements and loss of grease. Notified rick hendrick jeep in charleston, sc. The part is on backorder and was instructed to continue to drive the vehicle until replacement shaft arrived. *js
ODI 10592500
Steering
The way the steering wheel on the new jeep is designed, when you go to make a turn, items on your sleeves (zippers, buttons, or bracelets) can get wedged in between the pad that covers the horn area of the steering wheel and the wheel it self. Once this happens, the object gets lodged into place and you cannot remove it, and you also cannot properly steer the vehicle. The only recourse is to come to a complete stop…
ODI 10561543