2014 Jeep Grand Cherokee Electrical System Problems
- 340
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 340 stored complaint records:
- 6 indicate a crash
- 3 indicate injury
- 20 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 136 |
| 30–60k mi | 50 |
| 60–100k mi | 41 |
| 150–400k mi | 1 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
On december 24, 2017 my alternator short circuited and my alternator caught on fire. My car was doing nothing out of the ordinary by delivering christmas gifts to family and friends within a two mile radius. Initially when i started the car, it sounded a little out of the ordinary, but no signs of having an issue. I drove less than a mile, and it started to have an electrical burning smell. I parked my car and…
Fire reported
ODI 11063592
Electrical System
Safety defect/non compliance description and safety risk the alternator may experience diode thermal fatigue failure due to cyclical loads induced by electro-hydraulic power steering. Failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator. Repair description the alternator part number must be inspected on all involved vehicles. Vehicles…
Fire reported
ODI 11055615
Electrical System
Recall t36 from june 09, 2017 still not repairable due to lack of parts. It is now november. I cannot believe such a hazardous issue can be allowed to be unresolved for this long. Https://www.chrysler.com/universal/webselfservice/pdf/t36.pdf
ODI 11051500
Electrical System · Engine · Steering
I was driving down the street at about 35 mph when the battery icon flashed on. The air conditioner and the radio cutoff following the display of the battery icon. A few seconds later the power steering went out along with a loss of power. A message displayed on the dashboard telling me to pull over immediately along with a service trans brake message and a few others that i can't recall. I tried to get to a safe…
ODI 11051314
Electrical System
Jeep failed to start for weeks without a jump start. Replaced battery twice and alternator once; third battery replacement during 11.15.2017 repairs. Total integrated power module (tipm) found to be faulty. Safety issues are a major concern, as the tipm is critical for the safe operation of the vehicle.
ODI 11046557
Electrical System
While driving the jeep, the alternator shorted and stalled the car. All power was lost to the engine steering and lights just as i was crossing a very busy intersection. I was able to roll through the intersection where the car died in the middle of the road. Alternator began to smoke heavily. Complicating matters, the car has a fully electronic shifting mechanism preventing me from putting the car in neutral and…
ODI 11044035
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle stalled without warning within less than 60 days of owning the vehicle. The vehicle was taken to two different dealers (bayside chrysler jeep dodge, [redacted], queens, ny 11361, [redacted]) and (major world chrysler dodge jeep ram, 43-[redacted], long island city, ny 11101, [redacted]). One dealer indicated that the failure was not…
ODI 11064710
Electrical System · Fuel/Propulsion System
Fuel delivery system (notably tank filler and related emissions equipment) poorly designed to fail just after california 50k mileage warranty. Dealer wants $800 to fix a problem the mfg. Designed. Alternator recall-with no related parts to repair-driving and waiting for the vehicle to erupt into a ball of fire is unacceptable. What components are being installed on 2018 models? Why can't those parts be installed on…
ODI 11034085
Electrical System
Fca and nhtsa have issued a recall notice that explains that the alternator may fail, resulting in stalling or possibly fire. It has been said that replacement of the alternator is necessary in affected vehicles. This won't take place until 2018 because of parts availability. This is totally unacceptable. The tens, or possibly hundreds of thousands of these vehicles will pose an enormous safety risk for occupants of…
ODI 11031465
Electrical System
While i was driving down the road the car completely shut down. All power shut off on car. Car could not be put in nuetral to move off road. Car would not restart. Tow company and chrysler dealership said it was an alternator problem.
ODI 11031559
Electrical System · Seat Belts · Steering
Driver seatbelt does not retract to tighten on driver while driving or stationary. Serious safety issue! Additionally, none of the controls on the right side of the steering wheel work ever; cruise control, park assist, lane departure warning, etc.
ODI 11052841
Alternator/Generator/Regulator · Electrical System
On 9-08-2017, my wife and i were returning to pfafftown, nc from garden city, sc. A few miles into the drive i thought i heard a high pitched sound, but could not locate it. Then we thought we smelled something hot, but thought is was an old truck ahead of us, but a few miles later i got a low voltage sign and told my wife to car the nearest jeep dealership as we had entered conway, sc. Having some basic engine…
ODI 11042693
Electrical System · Electronic Stability Control · Steering
Tl* the contact owns a 2014 jeep grand cherokee. While driving, the steering wheel jerked inadvertently. The contact heard a screeching noise coming from the wheels and the wheels began to adjust inadvertently. Also, the windshield wipers and the blinkers malfunctioned. The traction control activated and the steering wheel started to turn without warning. The contact stated that the check engine and traction control…
ODI 11019203
Alternator/Generator/Regulator · Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. While driving 30 mph, the vehicle decelerated rapidly and there was a high pitched noise coming from the engine. The contact noticed a burning odor inside the vehicle. In addition, the battery voltage warning indicator illuminated without warning as the vehicle continued to decelerate. The contact exited the vehicle and contacted aaa roadside assistance, but the…
Fire reported
ODI 11013766
Electrical System · Electronic Stability Control
I received an over the air update for my vehicle, which i began to install. The installation failed, and the next time i got in my car many things were wrong, some of which are a major safety concern to me. When i place the car in reverse the backup camera should come up and the mirrors automatically redirect downwards. Since attempting to install this update, sometimes these things don't happen at all, or have a…
ODI 11114542
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000(electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to…
ODI 11066642
Electrical System
Sudden alternator fail. Burned up and caught fire.... Burned belts around it as well. Saw a bettery fail then hood started smoking while driving. Vehicle is only three years old!!! Saw recalls on this for the 2014 grand cherokee but not sure why my vin does apply?? Having same exact problem as the rest of them that were recalled. Huge safety concern for the driver as it's burning up under the hood. Still low miles…
Fire reported
ODI 11012817
Alternator/Generator/Regulator · Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving, he heard an abnormal noise coming from the vehicle. The contact then noticed smoke coming from the hood of the vehicle. Upon inspection, the contact stated that he noticed that smoke came from the engine but noticed a wiring odor. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was…
Fire reported
ODI 11012413
Electrical System · Service Brakes
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000(electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair for months. The dealer (rockettown chrysler dodge jeep ram, 1221 n h st, lompoc, ca 93436, [redacted]) was unable to verify when the remedy and parts would be supplied from the…
ODI 11072358
Electrical System
Jeep t36 recall (nhtsa 17v-435) has been open since july 2017 but jeep/fca says parts are still not available. I understand this is a dangerous condition and want to know what other remedies/repairs are available since it has been so long.
ODI 11058267
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. While driving 25-30 mph, the vehicle stalled. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was taken to normandin chrysler jeep dodge (located at 900 capitol expressway auto mall, san jose, ca 95136, tel: [redacted]) where it was diagnosed that the eco-mode feature, which was defaulted on, caused the…
ODI 11003411
Electrical System
Had rapid failure of alternator very similar to what is mentioned in nhtsa 14v-634. Based on the fact that mileage seems to be low for an alternator failure (44k) and same engine had similar issues, i question why my jeep isn't covered in the recall or if the recall should/needs to be expanded. We were parked with the engine running. When i shifted the car in reverse, the low voltage light came on, the alternator…
ODI 11000143
Electrical System · Unknown Or Other
I purchased my used 2014 jeep grand cherokee from jt's chrysler & jeep in lexington, sc on may 27th, 2017. Sometime a few weeks later in june, we started having issues with our radio and touch screen panel. It did an automatic update by itself (screen said to keep vehicle running for 15 mins to complete) and now it will not save any presets that we try and save to it. The volume to the radio works fine some days,…
ODI 11019104
Electrical System · Power Train · Unknown Or Other
There have been more recalls than i can count, but recently i was driving it and the alternator (which was recalled) when out in the middle of driving and i had immediately pull over and lost control of the car. I've had another recent recall not the shifter and my stereo randomly went black, allowing no control over the vehicle settings or a/c. This car is a lemon!
ODI 11006589
Electrical System
My vehicle's alternator suddenly started making a high pitch whistling noise, the radio and other electronics were not working in the vehicle, so i stopped. A white smoke started to pour out of the front grill and the smoke smelled like plastic/wires burning. I opened the hood and noticed the smoke was coming from the area where the alternator was. After the smoke stopped, i attempted to turn the vehicle on and…
Fire reported
ODI 10995229