2014 Jeep Grand Cherokee Electrical System Problems
- 340
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 340 stored complaint records:
- 6 indicate a crash
- 3 indicate injury
- 20 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 136 |
| 30–60k mi | 50 |
| 60–100k mi | 41 |
| 150–400k mi | 1 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called milton ruben chrysler dodge jeep ram at [redacted] ([redacted], augusta, ga 30907) where it was confirmed that the…
ODI 11051759
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000(electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Koons tysons chrysler dodge jeep ram ([redacted], vienna, va) was contacted and confirmed that the parts were not available…
ODI 11047396
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. While driving 35 mph, the vehicle stalled and the abs, check engine, and battery indicators illuminated. The vehicle was towed to dallas dodge chrysler jeep ram (11550 lyndon b johnson fwy, dallas, tx 75238) where it was diagnosed that the alternator failed and burned the wire that went to the battery, which also caused the battery to fail. The vehicle was not…
ODI 10992744
Electrical System
Sudden failure of the alternator causing the vehicle to stall while driving. Very dangerous and luckily i was not on a highway.
ODI 10992612
Electrical System · Engine
Alternator seized on the car after only 33,000 approx. The vehicle is just outside of the 36 month warranty. Jeep will not fix and says it does not fall under recall p60/ nhtsa 14 -634 even though the issues described in the recall are exactly what happened to my vehicle. I called the jeep dealership and fca and neither are willing to work with me or do anything to resolve the problem. I'm told per my vin number…
ODI 10992316
Electrical System · Unknown Or Other
Shifter doesn't work. Car wouldn't shift to park and the car engine wouldn't shut off
ODI 10971036
Electrical System
Alternator suddenly went out causing the car to become to stop running in an intersection. Very dangerous.
ODI 11013606
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 20 mph, the "battery voltage low" indicator illuminated. The vehicle was pulled into a parking lot and the driver noticed smoke from the hood. The driver opened the hood and noticed that the alternator was on fire. The driver extinguished the fire. A fire report was not filed and there were no injuries. The dealer and manufacturer stated…
Fire reported
ODI 10981604
Electrical System · Unknown Or Other
I bought the vehicle nearly 2 years ago and it has had this problem intermittently. At least once a week, the radio/phone/navigation panel will not start when the car does. So i have no heat or air conditioning, no back up camera, no radio, no handsfree phone. This situation usually lasts about 5 minutes but eventually will start. I have not been to the dealership to see about it so i don't know what it is. But this…
ODI 11141784
Electrical System · Electronic Stability Control · Engine
Takata recall driving to work my car made a loud whistling noise and the battery light came out. I let it sit during work and after work i started it up. I then hopped in and while driving i noticed a burning smell coming into the truck and it was smoking from the hood at a stop light. I proceeded home and the smoke was now inside the car. My baby cousin was in the car and he began coughing, that's when i looked…
ODI 10968201
Electrical System · Engine
Tl* the contact owns a 2014 jeep grand cherokee. While driving 70 mph, the vehicle stalled without warning. The contact was able to restart the vehicle and drive away. The contact stated that the vehicle also stalled on another occasion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 33,300.
ODI 10984536
Electrical System · Exterior Lighting
Tl* the contact owns a 2014 jeep grand cherokee. While driving 30 mph, the low beam headlights became inoperable without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 28,000. The vin was not available.
ODI 10956598
Electrical System
On feb 10th 2017 while driving to work the car lost its power in the middle of the highway, abs failed, power steering failed, and every indicator on the dash board lit up. When the car finally stopped, car shut down while it was in gear. After further inspection at the jeep dealership, it was determined that alternator was at fault and caused the car to stall and electronics to fail. Costing $1,600 in repairs
ODI 10980819
Electrical System
The alternator started smoking after driving it 1/4 mile and then stopping. Alternator was smoking while the vehicle was in motion. Alternator continued to smoke after the vehicle stopped. The alternator turned a cloudy black because of the smoke and the car suddenly did not work. Vehicle was towed (for free) to raf's auto repair in kapolei, hi and fixed. The mechanic said that the error code for the jeep stated…
Fire reported
ODI 10953654
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. Without warning, the contact noticed smoke rising from under the hood. The vehicle was taken to a dealer (phillips chrysler jeep dodge ram, 3440 s pine ave, ocala, fl 34471, [redacted]) where it was diagnosed that the alternator assembly needed to be replaced. The alternator was replaced and the dealer indicated that the vehicle was excluded from nhtsa campaign…
ODI 11005984
Electrical System
Owner has been having ongoing issue with head unit in 2014 jeep grand cherokee limited w/44k miles. Vehicle was originally bought back by jeep for electrical issues then resold. Radio unit was already replaced twice by the previous owner and the new owner is being asked to replace it for a third time out of pocket. Head unit freezes rendering the functions unusable. Additionally, the screen remains black on start up…
ODI 10949248
Electrical System · Engine
While driving battery low voltage alarm occurred. Shortly after,electrical systems began to shut down, lost power steering,then engine shutdown. I was able to get to shoulder of a major highway. Vehicle had no power :all electrical indicators,displays,lights,including shifter were off and could not be turned on
ODI 10948160
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer nielsen dodge chrysler jeep ram located at 175 nj-10, east hanover, nj 07936; [redacted] was contacted and…
ODI 11020507
Electrical System · Electronic Stability Control · Steering
My girlfriend was traveling 60 miles per hour down interstate 167 outside of puyallup, washington on monday, december 5, 2016. Winter had finally arrived with a light snow and icy roads. While driving down the freeway the dashboard illuminated and the speedometer stopped responding. We have a very important person in my life, a mom, and a step-mom, that is traveling at the rated speed limit in potentially icy…
ODI 11055616
Air Bags · Electrical System · Service Brakes
Fca refuses to do open recalls they claim vehicle was in missouri with 69k miles on it. Vehicle is a 1 owner chrysler capital lease return with 29k miles used and seviced in california only. 5 open recalls
ODI 10934747
Electrical System · Service Brakes · Vehicle Speed Control
Multiple problems with the forward collision warning (fcw) and adaptive cruise control (acc) systems 1) system will issue false brake warnings (and apply brakes if enabled) on clear straight roads with no other cars or obstructions. 2) system will disable itself at random intervals disable itself for a period of time (10-20 minutes). Only notification is brief "fcw/acc system disabled" notification in gauge cluster…
ODI 10979230
Electrical System
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the doors locked automatically and the bluetooth would not connect without warning. The vehicle was serviced per nhtsa campaign number: 16v249000 (power train, service brakes, hydraulic). After the repair, the bluetooth still would not connect and the radio cut off. The dealer performed a software update. The manufacturer was notified of the…
ODI 10916582
Electrical System · Power Train
Tl* the contact leased a 2014 jeep grand cherokee. The vehicle hesitated when making a complete stop and when accelerating. In addition, while driving highway speeds, there was a sudden loss of power and the contact had to coast the vehicle over to the side of the road. The vehicle was parked at the contact's residence and was unsafe to drive. The contact notified two dealers and they were unable to supply the…
ODI 10908114
Electrical System
After starting vehicle, driver smelled smoke, but did not know the source of smoke. (driver thought it might be something burning in the neighborhood.) by the time driver had driven 2.2 miles on city roads (at speed <40 mph), smoke began billowing from the usb port on the front dash. Driver pulled over on the shoulder of a city street. The front dash around usb port was now glowing orange. Driver turned off vehicle,…
Fire reported
ODI 10904868
Electrical System · Engine
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle experienced a complete loss of power. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the battery failed and needed to be replaced. The vehicle was repaired; however, the check engine warning indicator illuminated. The manufacturer was notified of the failure. The failure mileage…
ODI 10896085