1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Electrical System

2014 Jeep Grand Cherokee Electrical System Problems

340
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 340 stored complaint records:

  • 6 indicate a crash
  • 3 indicate injury
  • 20 indicate fire

What owners report

Mileage in stored records

BandRecords
1–30k mi136
30–60k mi50
60–100k mi41
150–400k mi1
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 9, 2016 · 21,000 miles

    Electrical System

    Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was parked, an unknown chime was heard and the battery warning light illuminated. The vehicle lost power, but was able to restart. The vehicle constantly lost all electrical function. The vehicle was taken to the dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The vin was not included…

    ODI 10884407

  • June 20, 2016 · 50,000 miles

    Electrical System · Power Train

    The shifter problems have been well documented but i read about the proposed solution and from my experience that will only fix part of the problem. Unless the driver is paying close attention the vehicle may not be in park. But it is also very easy to shift from park to neutral. The near miss i had was leaving a parking lot that had an incline to a very bust street. I thought i was idling to the ease of the street…

    ODI 10895096

  • June 18, 2016 · 1,000 miles

    Electrical System · Power Train

    This has to do with the electronic shifter that has been in the news lately. I have read that, finally, chrysler is addressing this problem. The solution they have come up with, to put the car in park if the driver's door is opened, does not suffice to fix this issue. Here is why: i have had the situation, where i pull my car into my garage which is on a slight incline. My kids jump out of the car, and walk around…

    ODI 10876638

  • June 6, 2016

    Electrical System · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 17v572000 (service brakes, service brakes, hydraulic) and 17v435000 (electrical system). The contact received the interim recall notice several months ago. The dealer (anchorage chrysler dodge jeep ram center, 2601 e 5th ave, anchorage, ak 99501, [redacted]) was unable to verify when the remedy and parts…

    ODI 11055768

  • May 27, 2016 · 24,150 miles

    Electrical System · Power Train

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 65 mph, "do not drive in park" was illuminated on the instrument panel. The contact pulled the vehicle over to the shoulder and exited the vehicle. The vehicle was towed to a dealer where the failure could not be determined. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 16v240000 (power train). The part to do…

    ODI 10874788

  • May 23, 2016 · 18,000 miles

    Electrical System · Service Brakes

    My emergency brake light is flashing on my dash board, and it is making a chiming noise when flashing as i drive my jeep. The main issue other than having it going on and off some time a few time a day sometimes not for a week than a few days in a row is that when i am on an open highway with cruise control on doing 70 mph the cruise control will shut off every time it flashes. I fell the this is a safety issue when…

    ODI 10870441

  • May 19, 2016 · 60,000 miles

    Electrical System · Unknown Or Other

    I have a recurring problem with my 2017 jeep grand cherokee that has been going on for a period of 17 months. My problem started in may, 2016 when my navigation system failed by giving me the wrong information by instructing me to turn into a one way (wrong way) traffic lane. This has since happened many times since then by directing me incorrectly. The complete navigation system, clock & compass, periodically don't…

    ODI 11040549

  • May 16, 2016 · 38,000 miles

    Electrical System · Engine

    This morning5/16/16 i turned my grand cherokee on,proceeded to drive to work, i felt that the car was not changing gears, it hesitates and the engine light came on an off,after driving about 4 miles the car stopped and went into neutral without me changing gears. This is not the first problem i have since i purchased this vehicle. It has been at the dealer more than one time for the same problem, which include:…

    ODI 10865056

  • March 1, 2016

    Electrical System · Engine · Navigational System(Global Positioning System)

    Tl* the contact owns a 2014 jeep grand cherokee. When the vehicle was started, the navigation screen was blank and a blue color. When the push button start was initiated, the contact had to make numerous attempts to ensure that the vehicle was on or off. The contact had not experienced any failures until the vehicle was repaired for a manufacturer's recall. The dealer was notified of the failure several times and…

    ODI 10915913

  • November 8, 2015 · 35,000 miles

    Electrical System · Power Train · Steering

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle began to reverse independently while the engine was on. There was no occupant in the vehicle. The vehicle traveled across the street and crashed into a mailbox, then proceeded to roll up an inclined driveway while still in reverse. The contact attempted to enter the vehicle but the vehicle then moved forward and knocked the contact…

    Crash reported · 1 injury

    ODI 10810051

  • November 3, 2015

    Electrical System

    Dashboard on the car keeps turning on and off by itself draining battery power. Car was taken to dealership for repairs. They looked at it replace the battery for $900 did not fix the issue. The car continues to experience the same problem issue was never resolved.

    ODI 10790392

  • October 8, 2015 · 38,526 miles

    Electrical System

    The horn and rear wiper began to go off automatically along with the console screens flashing resulting in the vehicle turning off at a stop light. After getting it started back up, while on the freeway (70 mph), the horn began honking on its own again and i was afraid the vehicle would turn off on the freeway resulting in a potentially disastrous situation so i exited the freeway and carefully proceeded to the jeep…

    ODI 10783198

  • August 14, 2015

    Electrical System

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v643000 (electrical system) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10810571

  • August 12, 2015 · 25,000 miles

    Electrical System · Engine

    Merging vehicle into highway traffic when electronic instrument console went blank, losing power. Instrument panel then lit back up and all warning signals (check engine, battery etc.) were illuminated. Engine continued running, but very slowly (as if stuck in 1st gear). When able to safely exit the highway and pull off roadway, was unable to shift car out of drive into park. It appeared all the electronic controls…

    ODI 10748564

  • August 9, 2015 · 42,000 miles

    Electrical System

    My jeep was experiencing intermittent electrical issues similar to those many have already complained about. The dashboard lights would shut off or illuminate, etc. The one day it just would not start. We got it jumped and took it to an auto parts store where i was told that the alternator was not charging the battery at the appropriate voltage and to take it to the dealer. I took it to the dealer who inspected it…

    ODI 10759845

  • August 8, 2015 · 12,458 miles

    Electrical System · Engine · Power Train

    The problem(s) that i have had or currently have with my vehicle are as follows: 1. July 8, 2015: (mileage 12,453) car dash lights were lighting up and then the engine died later in the middle of the road. Finally the car started up however the transmission would not shift and i drove it home in low gear. On july 9, 2015, i took the car into campbell chrysler service department in centralia washington (see service…

    ODI 10767265

  • July 17, 2015 · 25,000 miles

    Electrical System

    Tl* the contact owns a 2014 jeep grand cherokee. While parked, the ignition would not turn over. The failure recurred on one other occasion. The vehicle was towed to the dealer where it was diagnosed that the cpu electronic system needed to be reprogrammed. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.

    ODI 10745857

  • July 16, 2015 · 5,000 miles

    Electrical System · Power Train · Unknown Or Other

    On july 16, 2015, with about 5,000 miles, the electrical system failed and the vehicle was towed to my dealership. On july 21, 2015, we learned that it had lost the key and done nothing to repair it. On july 22, 2015, it was towed to another jeep dealership. On july 23, 2015, we were advised that the problems were caused by a bad battery. On july 25, 2015, when we went to pick it up, it would not start even with a…

    ODI 10777820

  • July 15, 2015

    Electrical System · Unknown Or Other · Vehicle Speed Control

    I was driving down the road today and my turns signals got stuck on again! This isn't the first time this has happened and this is not the first complaint i have filed. I have had my 2014 jeep grand cherokee back to the dealership service department four times for this same issue. I have been told all four times that they cannot duplicate the problem. I have two videos of my turn signals getting stuck on and my dash…

    ODI 10734420

  • July 14, 2015 · 38,000 miles

    Electrical System · Unknown Or Other

    The air conditioner blows hot air in the summer and cold air in the winter. Also, the power locks do not work at times on the driver side door.

    ODI 11162960

  • July 5, 2015

    Electrical System · Vehicle Speed Control

    I was driving home from work on 7/5/15 and my dash started flashing. It was reading the incorrect speed and mileage and i could not get it to stop. I have contacted my jeep dealer service department and fca about this. This is not the first time this has happened. I have been complaining about the speedometer,odometer and the dash flashing since august 2014 but everytime i have taken it in for service i have been…

    ODI 10732870

  • July 2, 2015 · 32,000 miles

    Electrical System

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving 25 mph, the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 32,000.

    ODI 10764282

  • June 26, 2015 · 15,752 miles

    Electrical System

    VEHICLE SHUT OFF DURING RUNNING.

    ODI 10731998

  • June 21, 2015

    Electrical System · Power Train

    I was driving to work today and all of a sudden i smelled a burning smell in the front of my car and all the lights lit up on my dash and my digital speedometer started going up and down in speed but i was not going any faster or slower. This is not the first time i have smelled something burning in my jeep. I had it in for service on 5/515 and it was there until 6/8/15 for these same kind of problems. All my…

    ODI 10726466

  • June 17, 2015

    Air Bags · Electrical System · Seat Belts

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 14v634000 (air bags, seat belts). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a…

    ODI 10811018