2015 Jeep Grand Cherokee Electrical System Problems
- 82
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 82 stored complaint records:
- 10 indicate a crash
- 4 indicate injury
- 4 indicate fire
What owners report
- failure mileage · 11 records
- check engine · 6 records
- engine light · 6 records
- service shifter · 6 records
- diagnosed repaired · 6 records
- failure failure · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 44 |
| 30–60k mi | 14 |
| 60–100k mi | 9 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Electrical System · Power Train
Vehicle was stationary, in park with engine idling. Standing outside of vehicle, i opened door to reach in to turn ignition off. As soon as i hit ignition, car accelerated forward dragging me about 10 yards. I was not in vehicle and held on to steering wheel and open door to keep from getting run over. It collided with vehicle parked in front of me, luckily in an empty parking lot and no one was injured. There is…
Crash reported
ODI 10871852
Electrical System
We have a 2015 jeep grand cherokee and recently had the software patch installed that was supposed to prevent the car from moving when the driver's door is open. This was the condition that killed the actor recently. Since the patch was installed there is an intermittent problem. When one gets in the vehicle and you attempt to open the hatchback either from the driver's seat or from the tailgate it won't open. In…
ODI 10896470
Electrical System · Engine
Tl* the contact owns a 2015 jeep grand cherokee. The contact parked the vehicle and thought he turned off the engine. When the contact re-entered the vehicle, the engine was on. The contact activated the off button and had no indication that the engine was still on. The failure recurred numerous times. The manufacturer was notified. The approximate failure mileage was 1,000.
ODI 10875854
Electrical System
Tl* the contact owned a 2015 jeep grand cherokee. While parked on the street, the vehicle caught fire without warning. The contact was home in bed and was awakened by the police who informed the contact that the vehicle was on fire. The fire caused damage to another vehicle also. A police report was filed. The fire was extinguished by the fire department. There were no injuries sustained. The vehicle was destroyed…
Fire reported
ODI 10850074
Electrical System · Seats
After two months from purchase the ventilated seats stop working. I have taken to the jeep dealer a total of four times now for repair and they have not fixed problem. Dealer admits they cannot fix and said they opened a "star" case with the jeep engineers. This problem is with vehicle in motion and not in motion.
ODI 10893546
Electrical System
Jeep was purchased end of april 2015, here in the middle of january 2016 attempted to start the vehicle parked in my home garage and the vehicle would not start. After several failed attempts, i exited the vehicle and used the remote start feature, the vehicle finally started. No clear explanation for why the push button start did not work. After my initial stop about 20 minutes later, when i attempted the push…
ODI 10820839
Electrical System · Engine
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked in the garage without the key in the ignition, it was discovered that the vehicle had independently started. The contact entered the garage on two occasions without the key fob in his pocket and the vehicle was not running. The doors were locked. The contact depressed the door open button on the fob, unlocked the vehicle, and powered the…
ODI 10820506
Electrical System
On two occasions, the first time was within a couple days of owning the vehicie, i have had the jeep start remotely in my garage due to the remote key transponder in my pocket and the attached keys on the key ring depress the remote start button, which requires two presses to activate. I have also had the panic button feature activate twice from the buttons being depressed in my pocket. Seems to be a very dangerous…
ODI 10871651
Electrical System · Power Train
Tl* the contact owns a 2015 jeep grand cherokee. Although the electrical shifter indicated that the gear shifter was placed in the correct gear, the vehicle still moved independently as if it were placed in reverse or neutral. The technician stated that the failure was with the electrical shifter; however, the failure was inherent to the contact's model. The manufacturer was not notified of the failure. The failure…
ODI 10825562
Electrical System
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the back-up camera in the vehicle failed without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,000.
ODI 10809084
Electrical System · Vehicle Speed Control
Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 30 mph, the vehicle stalled after the electronic throttle control warning indicator illuminated. The vehicle restarted; however, the failure recurred on several occasions. The vehicle was taken to the dealer where it was diagnosed that the throttle body software needed to be updated. The vehicle was repaired. The manufacturer was not made…
ODI 10808868
Electrical System
Random "key fob has left the vehicle" message this happened three times today. All three were with the fob in my pocket as i sat in the driver's seat, with the second fob at home on my desk (miles away). First instance, my husband got out of the car and when the door closed i got an audible warning and the "key fob has left the vehicle" message with a picture of the fob shown in the evic. Before shouting to bring…
ODI 10790102
Electrical System · Electronic Stability Control · Engine
I bought a new jeep grand cherokee and the transmission went out on the car going down a mountain! Thank god for brakes as there was no control of the vehicle. The dealership replaced the car with one that is identical. It is brand new and i have had it for 3 weeks and it is doing the exact same thing as the other one. It gets stuck in gears. Engine stalls and revs up when changing gears! I fear for my life in this…
ODI 10811452
Electrical System
On november 1st, 2015 my jeep was rear ended while stopped at a red light. The other driver who hit my car admitted fault and is so documented in the police report. As of this date 2/3/16 the car is still at the repair shop. All repairs have been made except...the installation of a rear wiring harness that jeep/chrysler cannot provide. The estimated delivery of the wiring harness from jeep is the end of march 2016.…
Crash reported · 1 injury
ODI 10824013
Electrical System · Power Train · Unknown Or Other
At 2:30 pm on october 30th 2015 i parked in a commercial lot. I left the vehicle to go into a store, when i came out of the store i realized the car was "running". I opened the door and reached around the steering wheel to turn the car off by pressing the start/stop button. I think proceeded to leave the vehicle to go to another store. When i came out of the 2nd store i saw my car had engaged into drive and moved…
Crash reported
ODI 10787947
Electrical System · Power Train
The operator was attempting to enter the vehicle while it was running and in park. As the operator attempted to enter the vehicle he placed his left hand on the top of the driver's side door and his right hand on the steering wheel. The vehicle transmission engaged and the vehicle started to move in reverse. A witness stated that the vehicle "took off like a rocket". The witness estimated that the vehicle traveled…
Crash reported · 1 injury
ODI 10807602
Electrical System · Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The vehicle was equipped with the push to start keyless ignition. The gear lever was shifted into park and the push start ignition was engaged. The contact exited the vehicle. After returning, the contact discovered that the engine remained in operation. The failure recurred on five separate occassions. In addition, the vehicle independently shifted into reverse. The…
ODI 10825007
Electrical System
10 3/15 leased 2015 jeep grand cherokee from west herr jeep orchard, park, ny. 2) 9/24/15 all radio modes,sound,all lower indiv. Buttons, heating buttons not working. 3) 10/5/15 apt. With west herr service updated software recall & found that the "integrated center stack" was malfunctioning.ordered part & should be replaced by 10/12/15, and then we need to see what happens....
ODI 10780059
Electrical System
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that while reversing, the navigation system illuminated. The contact shifted into drive and the dashboard display screen went blank, which controlled all of the settings in the vehicle. The vehicle was taken to the dealer but the failure was not replicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure…
ODI 10765204
Electrical System · Power Train · Unknown Or Other
I pulled into a parking lot, put the vehicle into park and left the engine running. I got out of the vehicle, when it started to roll backwards. I attempted to climb into the vehicle to stop it, when i fell to the ground and the left front tire of the vehicle ran over my pelvic area. I am positive that the car was in park at the time it started to roll away.
1 injury
ODI 10766494
Electrical System · Engine
While driving my brand new 3day old 2015 jeep grand cherokee, the engine completely shut off. I lost all control of my brakes and steering. I was able to coast and get off of the road. I immediately called the dealer who sent a flat bed tow truck to haul the vehicle back to the dealer. Once at the dealer i was extremely upset and shaken and received a chilly reception from the sales manager and dealer director. My…
ODI 10748324
Electrical System · Power Train
Tl* the contact owns a 2015 jeep grand cherokee. After parking the vehicle and returning to it, it was discovered that the vehicle had shifted independently into reverse and crashed into another vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 56.
Crash reported
ODI 10759979
Electrical · Electrical System · Fuel/Propulsion System
About 18 months ago the nhtsa had issued an advisory bulletin suggesting that automakers reduce or eliminate onboard info systems due to distracted drivers, in the meantime more complex systems have been installed by said and with the most recent hacking of the onboard ecm's as well as driving controls, i question will you possibly follow through with a mandate to cease these systems from being installed seeing that…
ODI 10759312
Electrical System · Equipment Adaptive/Mobility · Vehicle Speed Control
Started the vehicle and noticed that parksense and forward collision warning were not working and every few minutes, the instrument panel, would beep and often display an error message. The messages it displayed were, "service shifter" (displayed most often), "park sense off" (it would automatically turn on and off) and "acc/fcw not working service required" (displayed a few times). Also, the screen (instrument…
ODI 10724358
Electrical System · Engine · Power Train
A week prior to the major issue the vehicle was showing signs of mechanical problems. These problems included the wipers turning on when they were in the off position, simultaneously the radio cut out (this happened several times that day). The next day while driving to work at 6:30am the interior lights on the dash and doors blinked on and off several times. I contacted the dealership that day but was not able to…
ODI 10694727