2015 Jeep Grand Cherokee Power Train Problems
- 248
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 248 stored complaint records:
- 76 indicate a crash
- 15 indicate injury
- 0 indicate fire
What owners report
- power train · 27 records
- failure mileage · 19 records
- failure recurred · 14 records
- diagnosed repaired · 13 records
- without warning · 11 records
- gear shifter · 10 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 24 |
| 60–100k mi | 7 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Power Train
Placed vehicle into park took foot off the brake before turning vehicle off. Vehicle then began to drive forward striking concrete barrier at fuel station. Minor damage to front bumper of vehicle.
Crash reported
ODI 10937884
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. After the contact recently purchased the vehicle, the dealer indicated that the power train recall needed to be completed. The contact was advised to schedule a repair appointment as soon as possible. The contact was uncertain as to why the recall repair was not completed before the vehicle was sold. The manufacturer was not notified. The nhtsa campaign number was not…
ODI 10937150
Power Train
2015 jeep grand cherokee. Consumer writes in regards to transmission electronic shift lever recall repair issues. *smd the dealer claimed the recall was performed. However, the recall letter the consumer received stated the recall was not complete. *jb
ODI 10936969
Power Train
My car transmission shifted was recalled and i had the fixes made in june of 2016. Prior to that there were several instances my safety had been compromised due to the shifter. Since then i have continued to have issues with the shifter coming out of park into neutral. Today i pulled into a parking spot and placed my car into park. I reached behind me to grab my purse from the back seat and in that time my car had…
Crash reported
ODI 10928860
Power Train
I entered the parking lot of a gas station and put the vehicle in park but left the engine running. I exited the vehicle and when i returned 30 seconds later i found it had rolled 50 feet and struck a building. Instead of "park" i found the vehicle in "neutral". Nobody was injured but i have damage to my vehicle and property damage to a library.
Crash reported
ODI 10927811
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it rolled away and crashed into a parked vehicle. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that an investigator would diagnose the vehicle the vin was included in nhtsa campaign number: 16v240000 (power train). The manufacturer was notified…
Crash reported
ODI 10939998
Power Train
Would keep jumping into park with each attempt to put in drive or reverse several times- finally went into drive first time happened.
ODI 10909563
Power Train
I was in a driveway and put the car in reverse and accelerated since it was a very slight incline when the car automatically went into auto park. This happened 4 times. I shut the car off, restarted. The shifter worked. I drove to the dealer, they looked at it and said nothing is wrong. Seems like a safety issue to me
ODI 10908470
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While driving 35 mph, the vehicle independently shifted gears without warning. In addition, the vehicle shuttered. The contact stated that the failure occurred after the vehicle was taken to be serviced per nhtsa campaign number: 16v240000 (power train). The failure recurred several times. The manufacturer was not notified of the failure. The failure mileage was…
ODI 10920444
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. After pulling the vehicle into a parking space, the vehicle inadvertently shifted into drive and crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to a dealer, but was not diagnosed or repaired. The vehicle was serviced per nhtsa campaign number: 16v240000 (power train), but the failure…
Crash reported
ODI 10906470
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. After shifting the gear to reverse or drive, the gear shifted to park independently. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.
ODI 10907577
Cruise Control · Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact experienced difficulty shifting the vehicle. The failure did not occur until after the vehicle was repaired per nhtsa campaign number: 16v240000 (power train). The vehicle was taken to the dealer where the vehicle was not repaired due to the technician stating that the vehicle performed as intended. The manufacturer was not notified of the issue the…
ODI 10926158
Power Train
My wife came home from store and put her in park , sat in the car while making a oil change appointment . Exited car came in the car for 5 minutes , my daughter had went outside 6 minutes later and opened her own car door my wife's car had began to roll crushing her car door backwards . My daughter had to crawl through her own car to get into the grand cherokee to re put it in park , causing 1000s in damage.
Crash reported
ODI 10899366
Electrical System · Power Train
Received a recall for the transmission on my grand cherokee took it to the dealer for recall but work was not done called dealer and jeep chysler to complain but all i get is a run around i will not bring it back to herb chambers in danvers ma they don't care if the car is unsafe to drive they got you to buy this garbage they got there money was told to take it some where else they would no take a look at the car…
ODI 10898577
Power Train
Nhtsa id number: 10894308 this same issue happened to our 2015 grand cherokee after the software safety recall of the transmission control lever. Proceeding in drive on a highway, the lever was gently brushed - not hit hard - and the transmission went into neutral. The thumb button was not depressed. This is a significant safety issue, and we did not experience it prior to the software update. It has now been…
ODI 10898445
Power Train · Service Brakes
Vehicle was being parked in my garage moving slowly forward with no application of throttle and began to suddenly accelerate. Standing on the brake would not fully hold it and it went into rear wall .
Crash reported
ODI 10894261
Power Train
Purchased jeep sept. 2015. Received notice of recall. Took in aug.2016. Never any problem until they updated it. Since then,it has went into park when trying to back up, when in n, refuses to go into park. After several attempts, finally does. Very concerned it will decide to jump into park when i'm on interstate going 65 mph. Took it in again and they ckd it out and said nothing wrong. I'm not convinced, at all.…
ODI 10937943
Power Train
I wanted to let you know that the recall fix on the 2015 jeep cherokee for the transmission problem (difficulty getting the car into park, going into reverse instead) is still occurring after the 'recall repair' by chrysler. I have owned a 2015 jeep cherokee summit since december 2014. There is a change to the shifting mechanism with the recall repair, however, problems still exist in getting the car into park. I…
ODI 10893241
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was being parked, the vehicle began to roll forward and crashed into a big boulder and shrub. There were no injuries and a police report was not filed. In addition, the vehicle was towed to a tow yard and began to roll forward off the tow truck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate…
Crash reported
ODI 10889230
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While stopped or in park, the vehicle's gear jumped into reverse and rolled into the water. The contact was able to stop the vehicle by depressing the brake pedal. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was included in nhtsa campaign number: 16v240000…
Crash reported
ODI 10888178
Power Train
Had s27 transmission shifter software fix applied. Asked dealer what happens when driver's door is opened at cruising speed (or door closed switch fails while driving). Will transmission automatically shift to park - destroying the transmission and possibly injuring someone? What specific conditions must be met for transmission to automatically shift to park? Dealer does not know. Called chrysler - they don't know.…
ODI 10889038
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that while driving from a complete stop, the transmission independently shifted into the park position. The vehicle was restarted and it functioned as normal. The failure occurred only after the vehicle was serviced under nhtsa campaign number: 16v240000 (power train). The contact mentioned that the recall remedy was insufficient and scheduled an…
ODI 10888565
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
ODI 10887346
Power Train
Two weeks ago, the jeep dealer completed the automatic transmission recall which insures the transmission is in park when a driver door is opened. However, the problem of knowing what gear the jeep is in remains.. Since the recall was installed, there have been two instances where i thought the jeep was placed in one gear but actually was in a different gear. Once, i thought i had shifted the jeep into park but it…
ODI 10889199
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. Whenever the engine was turned off or if the doors were open in any gear selection except for park, the gear shifter would shift independently into the park position. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The vehicle was previously repaired per nhtsa campaign number: 16v240000 (power train). The failure mileage was…
ODI 10893561