2015 Jeep Grand Cherokee Power Train Problems
- 248
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 248 stored complaint records:
- 76 indicate a crash
- 15 indicate injury
- 0 indicate fire
What owners report
- power train · 27 records
- failure mileage · 19 records
- failure recurred · 14 records
- diagnosed repaired · 13 records
- without warning · 11 records
- gear shifter · 10 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 24 |
| 60–100k mi | 7 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train). The vehicle was taken to the dealer, but the technician stated that the vehicle was not repaired due to a technical issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not notified of the issue. The contact had not…
ODI 10886055
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
ODI 10884878
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the contact's vehicle was parked, it independently switched into reverse and crashed into another vehicle. The failure occurred without warning. The air bags did not deploy. A police report was filed and no injuries were sustained. The vehicle was at the dealer where the failure occurred. The vin was included in nhtsa campaign number: 16v240000 (power train),…
Crash reported
ODI 10896236
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While driving at any speed, the gear shifter downshifted by itself without warning. The vehicle was pulled over and the engine was restarted. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 10,000.
ODI 10883419
Power Train
In addition to the unsafe electronic gear shifter, which has no actual fix, this care has had repeated problems with stagnation in shifting gears and is very rough and unpredictable in its shift pattern and engine rpm. We had this car in once already for this issue and after a "software" update the shifting problems have worsened. Very unhappy with the safety implications of this entire transmission and shifting…
ODI 10883263
Power Train
Shift lever design does not properly allow selection of gears, i.e. Park vs. Reverse vs. Drive. Have experienced situations where improper gear was selected, leading to unanticipated vehicle movement. Vehicle has been inadvertently in reverse, when thought to be in park, button was pushed to stop engine, but kept on running; started to exit and vehicle almost crashed into garage door. Indicator lights are not always…
ODI 10882580
Electrical System · Power Train · Unknown Or Other
The automatic transmission downshifts harshly with a bang. Up shifts are also harsh at times. Transmission software has been updated twice but the issue continued. Recently the transmission valve body was replace and the issue has gotten much worse. My jeep is currently back at the dealership.
ODI 11041072
Power Train
While driving, the gear shift control mechanism will shift into neutral when inadvertently bumped. This has occurred on a few occasions while i was reaching across to the glove compartment, passenger seat, radio, or phone charger console area. All of these areas are near, or in line with, the gear shift control which is located in the middle of the car below the arm rest on the driver's right hand side. Twice this…
ODI 10894308
Power Train
I backed up to a parking stall and shifted transmission in what i thought was park. But the transmission was still in reverse. When i was exiting the car, it started to move backwards. I hit the brake pedal, but the car hit a post. There was some damage to the rear bumper.
Crash reported
ODI 10884793
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the vehicle was taken in for recall repairs associated with nhtsa campaign number: 16v240000 (power train); however, the safety remedy was not completed. The contact was informed by the dealer that the component for the recall was not going to be repaired, and they would repair the vehicle to disable starting if there were any doors ajar. The…
ODI 10881638
Power Train
The design of the automatic transmission gear shifter can lead to incorrect gear selection. Many times i have switched from d to r only to be stuck in neutral or gone all the way to p. Vice versa, on switching from p to d the car may go to n because the joystick was not held quite long enough. The "notches" that indicate the gear selection via tactile feedback to the driver are very subtle and can be easily…
ODI 10881396
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While the vehicle was parked, the contact believed that the vehicle accelerated forward without warning. The contact lost…
Crash reported · 1 injury
ODI 10887444
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. At times, when the gear shift was placed in park, the vehicle reversed without warning. In order to stop the vehicle, the brake…
ODI 10875874
Power Train
Ntsb:2015 jeep grand cherokee overland ecodiesel recall. Recal stated problems with the shift lever . *bf
ODI 10971369
Electrical System · Engine · Power Train
I have a 2015 gran cherokee while parked in my garage the jeep rolled forward hitting the garage doors , called chysler was told there is a recall but i'm not doing it right ? I asked , what placing the car in park? Or buying a car that is a safety hazard !!!, we should have been warned this car was going to kill someone.!!!!
Crash reported
ODI 10875663
Power Train
Every time i drive the vehicle i have problems properly shifting into the correct gear, especially reverse and park. Sometimes the shifter doesn't move at all, sometimes it shifts too far. This problem is well known by jeep and they have done nothing except recognize there is a problem and suggest i use my parking brake and other unnecessary procedures in order to ensure i don't leave the vehicle when it is not in…
ODI 10875341
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. When the contact parked and exited the vehicle, it rolled forward over the contact's left foot. The contact was driven to the hospital with a fractured foot and stayed there overnight. The contact received a recall notice regarding the shifter not engaging in gear and to be careful while parking. The vehicle was not repaired. The manufacturer was notified. The nhtsa…
1 injury
ODI 10881442
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was in park, it began to reverse without warning. The failure recurred. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was included in nhtsa campaign number: 16v240000 (power train). The approximate failure mileage was 523.
ODI 10881724
Power Train
I currently lease a 2015 jeep grand cherokee ltd. While driving at 65mph the car downshifted without any input from driver nearly causing a collision. In a separate incident, car traveling about 65mph car upshifted independently while in drive gear. Car finally stopped safely, restarted and was normal. Another incident, car had been parked with engine off for more than 20 minutes in parking place. Vehicle put into…
ODI 10895762
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While driving 10 mph, the vehicle shifted into a lower gear independently. The failure was intermittent. The vehicle was taken to be diagnosed, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 13,600. Updated 09/22/16*lj
ODI 10881528
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the gear shift button failed to place the vehicle completely into the park position. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v240000 (power train), but the part was unavailable for a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure.…
ODI 10877084
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact had not experienced any failures before the dealer completed a software update per nhtsa campaign number: 16v240000 (power train). While the vehicle was parked, the gear shifted out of position. The vehicle lunged forward at a high rate of speed and crashed into a wooden structure. There were no injuries and a police report was not filed. The contact was…
Crash reported
ODI 10897115
Power Train
I also had problems with the monostable electronic (e-shift) gearshift. As i came to a stop to get my mail, i shifted my gearshift to park. However it jumped back to reverse, and as i opened the door and stepped out, it was already rolling backwards onto the street. The door slammed me down and the front left tire rolled over my knees causing a dislocated shoulder and some knee abrasions. My niece and daughter were…
1 injury
ODI 10876715
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While shifting to the park position, the vehicle failed to stop and crashed into a garage door. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vin and failure mileage were not available.
Crash reported
ODI 10874342
Engine · Power Train
Vehicle was put in park. I exited the car. Wife was sitting in car in passenger seat. Car was not moving. Wife exited car to retrieve item from house. Returned to find vehicle down the hill and in the woods.
Crash reported
ODI 10872522