2015 Jeep Grand Cherokee Power Train Problems
- 248
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 248 stored complaint records:
- 76 indicate a crash
- 15 indicate injury
- 0 indicate fire
What owners report
- power train · 27 records
- failure mileage · 19 records
- failure recurred · 14 records
- diagnosed repaired · 13 records
- without warning · 11 records
- gear shifter · 10 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 24 |
| 60–100k mi | 7 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
The vehicle recently rolled away after being placed into what i believed was "p" park. The electro in transmission shifter does not seem to function properly and fails to provide certainty as to when the vehicle is truly in park. The incident happened in my driveway and fortunately nobody was hurt in the incident. I have had electronic shifting cars before and this has never been an issue. The salesperson did…
ODI 10859858
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not…
ODI 10875306
Power Train
Intending to back into my driveway, i shifted into reverse. The vehicle was not in reverse and crashed into the vehicle that was parked on the city street across the street directly across from my driveway.
Crash reported
ODI 10854911
Electronic Stability Control · Power Train
I purchased a brand new 2015 grand cherokee late last year, and i've been having issues with the shifter since day one. I was driving on the freeway coming home from work and the gear slipped out of place. I've been down to the dealership to complain about it but of course they don't care. It really hurts my feelings that we paid this much money on a care i feel absolutely unsafe in. The shifter doesn't stay into…
ODI 10872521
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, the vehicle accelerated without warning and crashed into the contact's garage with a passenger in the vehicle. The passenger was not injured. A police report was not filed. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 16v240000 (power train). The manufacturer was not notified of the failure.…
Crash reported
ODI 10870332
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. After parking and exiting the vehicle, it rolled away without warning and crashed into a tree. A police report was not filed and no injuries were reported. The vehicle was taken to the dealer. The technician was unable to duplicate or diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 6,800.…
Crash reported
ODI 10862203
Power Train
The jeep's electronic transmission did not fully shift in to the "park" position while still running. My wife exited the vehicle to take our 3 year old from the back seat and the jeep began to roll away. She ran and jumped in to the driver's seat to stop it and in the process her foot slipped from the brake to the gas pedal driving the car into/through a house. Significant damage was done to the vehicle and the home…
Crash reported
ODI 10872512
Body · Power Train
I have had two incidents involving y 2015 jeep grand cherokee whereas i put the gear shifter into park and both times the vehicle moved in gear. The first incident i was loading my boat and trailer into lake powell and placed the shifter into park and the vehicle keep rolling back. The only thing that saved anyone from getting hurt was i placed the parking brake on immediate. The second instance was i was backing…
Crash reported
ODI 10853352
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the vehicle hesitated to shift gears without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 16v240000 (power train). The failure mileage was 2,340. The vin was unavailable.
ODI 10870302
Power Train
The electronic gear shifter is difficult to use and often shifts into an unintended gear during use. For instance, when pulling into a driveway and then reversing, i often get delayed in the maneuver as the shifter will shift to n instead of r from d, or while trying to reverse from p, it will shift to n instead of r. In times of traffic, this shifter requires me to take my eyes off of the road and onto the shifter…
ODI 10850433
Power Train · Vehicle Speed Control
Tl* the contact owns a 2015 jeep grand cherokee. When placing the vehicle in park, it rolled away without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.
ODI 10851339
Power Train
With a cold transmission (usually) the vehicle has a hard time going from 1st gear to 2nd. There is lag/delay and then when it shifts there is a lurch forward movement. This is happening when shifting from park to drive and then moving...i.e. Out of a parking space or out of the driveway entering the street. This happens daily.
ODI 10850049
Power Train
Gear selector lever is very difficult to ensure that the operator has selected the proper gear. What was an intuitive function in almost all vehicles is in the vehicle now requires too much time to make visual checks that proper gear selection is made. Its possible to shift up into what you think is park, only to find the vehicle still in reverse. Inadvertent bumps of the shift lever can take the transmission out of…
ODI 10851265
Power Train
Our 2015 jeep grand cherokee rolled down a ramp in a valet parking area. Valet attendant left vehicle in park and vehicle took off. Caused front end to receive major damage.
Crash reported
ODI 10851352
Power Train
After putting the vehicle in what i thought was park in my circular drive, i hit the power button and exited the vehicle. It must have been in neutral because when i turned around to go back to the car to figure out what was going on with the noise, i saw my 10 year old pull the transmission into drive from the back seat. The car started moving forward at an angle (the wheels were turned due to circle drive) and i…
Crash reported · 1 injury
ODI 10851654
Power Train
Transmission frequently stuck between gears when starting from a near stop. Dealer is able to reproduce issue and computer reports that "dog clutch" is confused on which gear to be in. When applying throttle, car will not move until clutch disengages causing a strong surge. Chrysler engineering is refusing to address the issue. I feel it is a safety concern as the car doesn't move when pressing throttle until the…
ODI 10846325
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked and unoccupied, it rolled backwards, jumped a curb, and crashed into a tree. There were no injuries and a police report was not filed. On numerous occasions, the gear lever failed to shift into the selected gear. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.
Crash reported
ODI 10851001
Power Train
3/7/16 car was parked at walmart parking lot, engine was left running with my wife in passinger seat. After approx. 20 min. The car began to reverse. Car went appox. 60 ft and hit another parked car, moving it approx. 1 1/2 ft sideways. The other car was hit on driver side between the doors. My wife attempted to stop the jeep after it hit the other car while she was still in the passinger seat, and the car went…
Crash reported
ODI 10851479
Power Train
Vehicle does not go into park at first attempt. Goes to reverse and if not careful you think you have placed it in parked and it will roll away or move in reverse. I noticed they changed the gear shift control mechanism in 2016, they need to correct these 2015 with the same fix the manufacture felt was needed for the 2016 models, they must of known of the issue
ODI 10861046
Power Train
Shifter design is very poor. Cannot tell when it is in park or reverse. Also cannot shift between drive and reverse without going into park first. On more than one occasion i had to shut the vehicle off and restart before it would go into reverse. That created an unsafe situation. I was on a busy city street and parallel parking.
ODI 10861197
Power Train
After placing my vehicle in park, i exited the vehicle with it still running and entered my house for 3-4 minutes. When i came out of the house, the car had backed down my driveway and done a u-turn and backed into a snow bank. The car was in neutral, then.
ODI 10838846
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While idling, the vehicle indepedently shifted out of park and rolled backwards. As a result, the vehicle struck a pole and kept rolling until it crashed into a fence on the top of a boulder. The vehicle was towed to an independent mechanic and dealer, but was not diagnosed. The manufacturer was notified of the failure. There were no injuries and a police report was…
Crash reported
ODI 10840344
Power Train
On more than one occasion i have started to get out of my jeep to find that it was not in park. On one occasion it was in neutral rather than park and the car rolled down the driveway unoccupied. It rolled into a ditch. It is also very easy to leave the car with the engine running by mistake. Serious design problem. Key fobs are also less safe than a key what must be turned and pulled out before leaving.
Crash reported
ODI 10861139
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was idling at a drive-thru, the transmission was shifted into park. Once the brake pedal was released, the vehicle lunged forward. As a result, the contact's vehicle crashed into the rear of another vehicle. A police report was filed and no injuries were sustained. The vehicle was towed to the dealer. The technician diagnosed that the transmission…
Crash reported
ODI 10851253
Power Train
Saw articles this week regarding nhtsa investigation of transmission shifter in 2015 jeep grand cherokee. While i am not concerned for my safety (as i have learned to keep foot on break until i locate one of the indicators that shows park while i keep pushing the shifter forward) i am concerned every time boca car wash parks my vehicle next to federal highway in downtown boca raton after going through their wash; or…
ODI 10825285