2015 Jeep Grand Cherokee Power Train Problems
- 248
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 248 stored complaint records:
- 76 indicate a crash
- 15 indicate injury
- 0 indicate fire
What owners report
- power train · 27 records
- failure mileage · 19 records
- failure recurred · 14 records
- diagnosed repaired · 13 records
- without warning · 11 records
- gear shifter · 10 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 24 |
| 60–100k mi | 7 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
The electronic gear shift is poorly designed and unsafe. You never know when operating the shift gear if you are in park, neutral, drive or reverse. It is confusing and dangerous. I found myself on many occasions, thinking that the lever was in park, when in reality i was still in reverse or drive. I open the door to get out of the vehicle and the vehicle starts moving. I am in my 60's and have slipped couple times,…
ODI 10825276
Power Train
The shift unit fails to positively enter the park position when shifted to that position. It has enter the reverse mode! This has happened several times. If the shifter is accidentally bumped to the neutral position while in motion such as if you arm is on the console and hard braking caused your hand/arm slide forward contacting the shifter putting the unit in neutral, the brake must be applied before the unit can…
ODI 10825228
Power Train
The automatic transmission shifter does not have a positive feel and is difficult to find the correct gear. Shift gates are minimal. It is very easy to unintentionally leave the car in "reverse" when you intend to put it in "park". On one occasion i stepped out of the car while it was in "reverse" after i thought the car was in "park". You really have to apply force and double check the dash display to make sure the…
ODI 10825037
Power Train
The console shifter is not atypical of a normal automatic transmission shifter. The gate does not have a feel that allows the driver to sense which gear they are in. I just recently left the car in neutral while stopping to go mail a letter at he mailbox. The jeep started to roll and i was struct by the mirror. I am just glad i was able to get back into the vehicle and apply the brakes.
ODI 10824972
Power Train
Shifting mechanism does not always go into park when the lever is activated and directed to the parking indicator.. One new symptom last couple of days.. The computer screen display indicates it will not go into park because the vehicle is still moving - yet the vehicle is setting still.
ODI 10824876
Power Train
Vehicle was stationary in park after exiting vehicle while engine was running with drivers door open vehicle started moving in reverse. I had to chase vehicle and jump in to stop vehicle. Thankfully there was nothing behind vehicle
ODI 10840106
Power Train
I have owned a 2015 jeep grand cherokee for 6 months now. On at least 3 different occasions i have exited the vehicle with the engine running thinking it was in 'park' only to find later upon re-entering the vehicle that it was actually in 'reverse'. The only thing that kept the vehicle from rolling away was that i had firmly engaged the emergency brake. Luckily, i have a habit of always using my emergency brake. In…
ODI 10825057
Power Train
It is very difficult to find park or reverse with the shifter. Have left it in reverse or nuetral with engine running and exiting the car. Fortunately the parking brake was engaged which prevented the car from moving. Needs to be fixed.
ODI 10824960
Forward Collision Avoidance · Power Train · Service Brakes · Vehicle Speed Control
Tl* the contact owns a 2015 jeep grand cherokee. After switching to the park position and exiting with the engine running, the vehicle suddenly drove forward and struck a second vehicle. The contact sustained an injured right arm. Medical attention was not required. The vehicle was taken to the dealer who was unable to duplicate the failure. Also, while driving at various speeds, the collision avoidance system…
Crash reported · 1 injury
ODI 10825079
Power Train
The shifter in this vehicle is not intuitive, sticks in gears and has poor tactile feedback for desired gear. Often the vehicle stays in reverse gear when pushed all the forward when parking from drive. In multiple instances i thought the car was in park and exited the vehicle with the car running to find it was still in reverse. The car started to roll backwards as i was getting out. Also, paddle shifters are…
ODI 10824962
Power Train
Vehicle rolls backward while shifter is in the park position
ODI 10823466
Power Train
I was dropping off a dvd rental, i left the car running and pushed the 'return to center' shifter all the way up to the stop limit quickly and got out of the vehicle. My 23 year old son was in the passenger seat and yelled out "dad the car is moving" i jumped back in put my foot on the brake and watched the shift indicator as i slowly moved the shifter up so it indicated park. I have test driven the jeep grand…
ODI 10854992
Power Train · Unknown Or Other
Vehicle rolls forward while in park. Shift selector is in park and the vehicle rolls. Marked crash due to one instance where it rolled in to the house deck. No damage to either vehicle or deck other than minor scratches. This has happed several times and i have a video of the vehicle rolling while shift selector is in park.
Crash reported
ODI 10822442
Power Train
The electronic gear shift can be confusing since it is easy to lose track of the number of 'virtual' steps it has moved in either direction. The dashboard display can be obscured by the steering wheel spokes if in a turning position so one can think the transmission is in park while the engine is idling and exit the vehicle. Bottom line you have to be very proactive about determining what state the transmission is…
ODI 10824819
Power Train
My wife and i have been confused with the electronic shifter on our 2015 grand cherokee. This issue has happened at least 7 times when we thought the car was in park but was actually in reverse or drive and almost had an accident hitting other parked cars when leaving a parking lot at a store. It has also happened to me in my garage more than a few times where i thought the car was in reverse but was in drive and…
ODI 10825263
Power Train
On january 12 2016 at 9am i was parking in an office parking lot. After coming to a stop in the parking space behind a cement curb and 2 to 3 feet from an office building i started move the gear shift from "drive" to "park." the car suddenly surged forward at fast acceleration over the curb and into the building. My foot was on the brake but the car was only stopped by the brick building. There was considerable…
Crash reported
ODI 10824980
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 25 mph, the vehicle independently shifted out of gear without warning. The contact stated that the failure occurred on three separate occasions. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part to do the repair was not available. The contact…
ODI 10873476
Power Train
Three times i have exited from the vehicle after i had put the jeep into what i thought was park and then hit the button to shut it off, when really it was only in reverse and the engine was still running when i exited the vehicle. Several other times i have pulled into a parking spot, put it into what i thought was park and the vehicle started moving in reverse. When in a hurry, it is very easy to put the vehicle…
ODI 10825520
Power Train · Unknown Or Other
Car going forward slowly ....attempting to park car.... Placed shift lever towards park ,all the way forward...pushed the ignition button.(to shut off ignition). Opened drivers door to get out & found car moving backwards ,engine still running .....applied brake, stopped car, no damage....found shift lever indicator to be in reverse & engine still running .... Thinking back i have had other times when i had thought…
ODI 10838813
Power Train
Electronic gear shifter is extremely dangerous, it takes me two or three tries to get the jeep into the correct gear every time i start the vehicle. Fiat chrysler needs to recall these and fix them immediately.
ODI 10840192
Power Train · Structure
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that due to poor design of the vehicle, the shifter would easily shift into reverse instead of park. The vehicle was not taken to the dealer. The contact, who was a mechanic, stated that the design presented a safety issue but the vehicle was working up to specifications. The manufacturer was not made aware of the failure. The vehicle was not…
ODI 10836722
Power Train
The shifter in the vehicle is definitely not a good design. After months of owning the jeep, (dec 2015) i still could not safely assume i had it in the correct gear. Can not trust without looking, and in the sunlight i's extremely difficult. I thought some of the complaints early on were people who probably shouldn't be driving but after 5 months, i still cannot got to a gear correctly 50% of the time. I can drive a…
ODI 10864796
Power Train · Vehicle Speed Control
Tl* the contact owns a 2015 jeep grand cherokee. While driving 35 mph, the vehicle independently engaged the sport feature and revved rapidly. The vehicle accelerated rapidly as if it were in overdrive. The failure recurred intermittently. The vehicle was taken to the dealer where it could not be diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was not made aware…
ODI 10884332
Power Train
Transmission jerks between gears 1 2 and 3. Engine revs without delivering power at times of rapid acceleration. Car moves 2 to 3 inches when placed in park, these problems all still persist even after software patches were installed on recall
ODI 10905178
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While driving 75 mph, the vehicle shifted out of gear into neutral. The contact stated that this was a recurring issue. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 19,000.
ODI 10811422