2015 Jeep Grand Cherokee Power Train Problems
- 248
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 248 stored complaint records:
- 76 indicate a crash
- 15 indicate injury
- 0 indicate fire
What owners report
- power train · 27 records
- failure mileage · 19 records
- failure recurred · 14 records
- diagnosed repaired · 13 records
- without warning · 11 records
- gear shifter · 10 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 24 |
| 60–100k mi | 7 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Power Train
Tl* the contact owns a 2015 jeep grand cherokee. Although the electrical shifter indicated that the gear shifter was placed in the correct gear, the vehicle still moved independently as if it were placed in reverse or neutral. The technician stated that the failure was with the electrical shifter; however, the failure was inherent to the contact's model. The manufacturer was not notified of the failure. The failure…
ODI 10825562
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. Within thirty days of owning the vehicle, the gears inadvertently shifted into reverse when the contact placed the vehicle in park. The only indicators that alerted the contact of the failure was the vehicle rolling in reverse and the backup camera. The dealer was notified of the failure and stated that the parts were not available regarding nhtsa campaign number:…
ODI 10865868
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. After parking on a slight incline and exiting the vehicle, it suddenly began to roll backwards. The contact was able to get back into the vehicle and apply the brakes to stop. The vehicle experienced a second incident while parked on an incline where it rolled forward down a slight incline and crashed into a building. A police report was filed and there were no…
Crash reported
ODI 10820488
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. When the contact parked the vehicle, the vehicle suddenly rolled forward and crashed into a storage unit. There were no injuries and a police report was not filed. The vehicle was taken to dealer who was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 18,000. Updated 03/08/16*lj the consumer stated after putting…
Crash reported
ODI 10825381
Body · Power Train
After placing my vehicle in park on a flat surface parking lot and got out of my vehicle it started to roll back striking another car. It caused minimal damage to the rear bumper which costed me $200.00 to replace. I notified the dealt who stated its was user error at the time. Now i'm starting to see and hear about other customers complaining about the same problem, so i know for sure it wasn't user error. This…
Crash reported
ODI 10876576
Exterior Lighting · Power Train
Transmission seems to hesitate when i initially start driving (as if it is struggling with the gear) then it jumps. Gear also appears to be at #5 when i am under 40mph. Does not feel right and just recently started doing this. Only has 5500 miles on it. Then it seems at times that the front headlights flicker while driving when it is dark out.
ODI 10794743
Power Train
Subject: 2014 jeep grand cherokee gear shifter comments: i've been reading about problems with the poor design of the gear shifter on the 2014 & 2015 jeep grand cherokees. I own one of these vehicles. The design of the shifter is terrible! After several 'miss-shifts', (i stepped out of the vehicle, thinking it was in park, it wasnt!!) i know what to look for now (verifying gear position on instrument panel) and i…
ODI 10837169
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While pulling into a parking space, the vehicle was shifted into park and the vehicle rolled back in reverse. The contact did not realize that the vehicle was moving backwards until another vehicle blew their horn. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure occurred ever since the vehicle was purchased.…
ODI 10851063
Power Train
Reported transmission problem to dealer 5 different times. 11/4/2015 ' hard shift from 2nd to 3rd gear. 6/10/2016 ' hard shift from 2nd to 3rd gear. 10/28/2016 ' hard shift from 2nd to 3rd gear. Valve body replaced. 11/16/16 ' reported hard knock sound and bump when downshifting from 3rd to 2nd gear. Left vehicle at dealership for service overnight. The following day they claimed they could not duplicate the issue.…
ODI 10971885
Power Train
My 2015 jeep cherokee has approximately 6,000 miles on it. I've had it in 3 times due to the transmission surging, and is at the dealer again now. The car was surging between 45 & 40 and 25 & 20 mph when i slowed down. I took it into the dealer and they did some software changes. The car still surged at 30 to 25 mph, and sometimes with my foot off of the gas, it just kept going at 25 mph. After the dealer replaced…
ODI 10824350
Power Train
Several issues with automatic gear select shifter: 1) i have had 2 roll-aways where the gear shift was firmly placed all the way forward, car left running to step out and load vehicle, car was not in park. 2) twice while driving car inexplicably shifts to neutral. Will not shift back into gear until vehicle is stopped, button on gear shifter is pushed, and then it will go into drive again. 3) i was in a challenging…
ODI 10807839
Electrical System · Power Train · Unknown Or Other
At 2:30 pm on october 30th 2015 i parked in a commercial lot. I left the vehicle to go into a store, when i came out of the store i realized the car was "running". I opened the door and reached around the steering wheel to turn the car off by pressing the start/stop button. I think proceeded to leave the vehicle to go to another store. When i came out of the 2nd store i saw my car had engaged into drive and moved…
Crash reported
ODI 10787947
Power Train
2015 grand cherokee - 6 cyl - transmission propblem- multiple occasions of hard & loud shifting in low gears - stuck in low gear - loss of power - poor mpg - check engine light on indicating trans. Errors - dealer has repaired / patched software 3 times and problems continue...
ODI 10787449
Power Train
On 10/22/2015, i parked my jeep grand cherokee with engine running and exited the vehicle.the shifter was placed in park prior to my exit. About 30 seconds later, i discovered my jeep crashed into an occupied apartment. The jeep had rolled backwards, unattended, across a parking lot until it struck the building causing damage to the structure. No injuries. Sevierille police report filed 2015030090.
Crash reported
ODI 10807416
Power Train
I have a 2015 jeep grand cherokee with a monostable gear shifter. Numerous times i have had the car go into an undesired gear. On october 20, 2015, i drove the car into the garage to park it; i placed it in what i thought to be park, exited the vehicle, and then the vehicle (in reverse) started to drive out of the garage. I was caught between the door and car and unable to get back in due to the speed of movement.…
Crash reported · 1 injury
ODI 10863787
Power Train · Vehicle Speed Control
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it independently shifted to reverse. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 19,000. Updated 04/29/16*lj updated 6/19/18*jb
ODI 10825432
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that after the gear shift was switched into the park position and the vehicle was parked, the vehicle rolled backwards independently. As a result, the vehicle crashed into a brick wall. The contact mentioned that the failure occurred after exiting the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the…
Crash reported
ODI 10809024
Electrical System · Power Train
The operator was attempting to enter the vehicle while it was running and in park. As the operator attempted to enter the vehicle he placed his left hand on the top of the driver's side door and his right hand on the steering wheel. The vehicle transmission engaged and the vehicle started to move in reverse. A witness stated that the vehicle "took off like a rocket". The witness estimated that the vehicle traveled…
Crash reported · 1 injury
ODI 10807602
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was backing up, the shifter became inoperable. The vehicle was taken to a dealer where the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was approximately 8. Updated 06/15/16*lj the consumer stated it took multiple tries to get the e-shifter into the desired position. The shifter then returned to…
ODI 10850961
Electrical System · Power Train
Tl* the contact owns a 2015 jeep grand cherokee. The vehicle was equipped with the push to start keyless ignition. The gear lever was shifted into park and the push start ignition was engaged. The contact exited the vehicle. After returning, the contact discovered that the engine remained in operation. The failure recurred on five separate occassions. In addition, the vehicle independently shifted into reverse. The…
ODI 10825007
Power Train
Leased car on 9/4/2015. Someone at dealership had been driving it so it had 4800 miles when i got it. On 10/3/2015, got in car, started engine, shifted car into drive and it revved but didn't move. Service parking brake light came on. I hadn't touched the parking brake. Turned car off and on again. Same thing...car wouldn't shift into gear, then got "service transmission" message and check engine light. Repeated…
ODI 10780415
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While driving 50 mph, the vehicle's sensor stopped the vehicle without warning. In addition, the contact stated that the transmission made a banging noise. The vehicle was taken to a dealer to be repaired, but the issue was not corrected. The manufacturer was made aware of the issue. The failure mileage was 1,100.
ODI 10794879
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it rolled away independently and struck a tree in a parking lot. The manufacturer was notified of the failure and a third party investigator arrived to determine the cause of the failure. A police report was filed. The vehicle was towed and repaired by the insurance company. The approximate failure mileage was 5,812.
Crash reported
ODI 10825159
Power Train
While in "park" and idling, the vehicle rolled forward and struck objects 20 yards away causing $1500 worth of damage to the right front bumper. My wife parked the car and had exited the vehicle, when after a about 30 seconds, it rolled forward and struck headstones in a cemetery. The car still indicated it was in "park" when my son rentered the vehicle...updated 05/02/16 *bf *js
Crash reported
ODI 10787576
Power Train
I feel the 8 speed automatic shift lever is dangerous at best and could result in a deadly accident. On several occasions i have thought i was in park , pressed the off button and went to exit the vehicle only to find the engine was still running and i was in reverse. Since the shifter always returns to the center position, there is no positive "feel" that the lever is indeed in park. I know you can say i should…
ODI 10838645