2015 Jeep Grand Cherokee Power Train Problems
- 248
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 248 stored complaint records:
- 76 indicate a crash
- 15 indicate injury
- 0 indicate fire
What owners report
- power train · 27 records
- failure mileage · 19 records
- failure recurred · 14 records
- diagnosed repaired · 13 records
- without warning · 11 records
- gear shifter · 10 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 24 |
| 60–100k mi | 7 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train · Seats
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was in reverse, the gear shifter independently switched into the neutral position. The vehicle was taken to the dealer to be diagnosed. The technician was unable to duplicate the failure. The vehicle was included in nhtsa campaign number: 16v240000 (power train). On several occasions, the front driver seat readjusted independently. The contact stated…
ODI 10875784
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it began to roll away and crashed into a metal pole and metal dumpster. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed; however, the shifter was repaired. The failure recurred. The contact received notification of nhtsa campaign number: 16v240000 (power train). The…
Crash reported
ODI 10875612
Power Train · Unknown Or Other
I left my car idling , on a flat surface in a parking lot to run into a bank atm. The gear shifter did not lock into park even though i pushed it all the way forward to the park position. The vehicle rolled into a parked car. The total damage sustained by the other car was $2100, and $1000 on my jeep gc. This shifter is not very intuitive, it is a newer electronic shifter and is not gated as most are. It does not…
Crash reported
ODI 10825867
Power Train
On 9/4/15 i was backing a boat into the lake using this vehicle. I put the vehicle into park, or thought i did, and opened the driver door. As i exited the vehicle rolled backwards, knocked me down, and the entire vehicle, with boat and trailer, went into the lake. I have noticed since then that the shifter requires you to hold it in park for a second before the park gear will engage. Slamming the shifter towards…
Crash reported · 1 injury
ODI 10825019
Power Train
I experienced the problem reported in the news article regarding the confusing chrysler jeep electronic shifter. I left my car running and thought i had put it into park. I walked around the car and went into my house for 5 minutes. When i came out the car had rolled down a driveway into a neighbors yard causing nearly $10k in damage.
Crash reported
ODI 10825139
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While parked with the engine off, the vehicle moved independently and crashed into the garage door at the contact's residence. There were no warning indicators illuminated. The vehicle was taken to the dealer where it could not be diagnosed. The vehicle was not repaired. There were no injuries. A police report was not filed. The manufacturer was notified of the…
Crash reported
ODI 10767488
Power Train
After reversing out from a parking spot, i used the electronic shifter to put the vehicle in park (by nudging the shifter forward with foot on the brake) so i could quickly retrieve something from the ground; as soon as i exited the vehicle, i felt it pull away, apparently in drive (which would have required me to nudge the shifter backwards), and it rolled forward and struck a fence post before i was able to get…
Crash reported
ODI 10759568
Electrical System · Power Train · Unknown Or Other
I pulled into a parking lot, put the vehicle into park and left the engine running. I got out of the vehicle, when it started to roll backwards. I attempted to climb into the vehicle to stop it, when i fell to the ground and the left front tire of the vehicle ran over my pelvic area. I am positive that the car was in park at the time it started to roll away.
1 injury
ODI 10766494
Electrical System · Power Train
Tl* the contact owns a 2015 jeep grand cherokee. After parking the vehicle and returning to it, it was discovered that the vehicle had shifted independently into reverse and crashed into another vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 56.
Crash reported
ODI 10759979
Power Train
We, too, have had problems with the monostable electronic (e-shift) gearshift in our 2015 jeep grand cherokee. One of the critical movements is when you are in a busy mall, restaurant or other venue's parking areas. Often, when trying to back out, we suddenly see a car approaching and try to get the car back into forward ('d'). There is frequently an overshoot with the shifter and we wind up in 'p' or 'n' rather…
ODI 10875718
Power Train
The transmission shift knob is difficult to use and does not go into intended gear or park easily. Often i will stop the car, shift into park, and find that the car still moves after i take my foot off the brake ... Turns out its not actually in park. There is no intuitive way to feel that the shifter is firmly in the park position. This creates a dangerous situation. Same applies with the button/knob to turn the…
ODI 10824923
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it began to roll away. The rear passenger side wheels rolled over the contact's legs. Medical attention was required. There were no warning indicators illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 16v240000 (power train). The manufacturer was not…
1 injury
ODI 10908187
Power Train
After owning my jeep grand cherokee for about 6 months i was driving on the highway and my car would not accelerate faster than 40 mph, the rpms were going up but no matter how hard i pressed on the gas the car would not go any faster. I took it to the dealership and was told it was a computer issue and they reprogrammed the computer. Again a few months later the car did the same thing while driving on the street,…
ODI 10966257
Power Train
Pulling away from traffic light, transmission appeared to be stuck in either first or second gear, and would not shift to another gear. Attempting to accelerate (got up to 20mph) resulted in the engine over revving and the oil pressure to exceed 90 pounds. The check engine light did not come on. After turning off vehicle and letting it sit for approximately 30 minutes, drove the vehicle and everything appeared…
ODI 10733396
Power Train
I have had transmissions issues with my 2015 jeep cherokee from the first week i purchased it. I have had my jeep into the dealership to address this issues several times now. They have replaced the transmissions once, updated the firmware a couple of times, and are now just telling me "that's the way it is" and that i will just have to live with the problems. The transmissions jerks into gear a times, especially…
ODI 10908739
Air Bags · Power Train
Tl* the contact rented a 2015 jeep grand cherokee. While the vehicle was parked on a slope, the vehicle shifted into drive without the brake pedal being depressed. The vehicle crashed into a metal post and the air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was not made aware of the failure. The vin…
Crash reported
ODI 10733158
Body · Power Train
Vehicle was put into park while running. The vehicle then started to roll backwards while still in park and then collided into another parked vehicle. While the vehicle was rolling backwards 3 other occupants proceeded to evacuate the vehicle before it collided with the other parked car. The evacuation of the vehicle left the doors open which, when the vehicles collided, left the doors of the rolling vehicle (the…
Crash reported · 1 injury
ODI 10730952
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. After shifting into the park position and attempting to exit the vehicle, it began to roll away independently without warning. The contact was able to stop the vehicle. The contact mentioned that the failure recurred multiple times. The vehicle was taken to a dealer where the technician stated that the vin was included in nhtsa campaign number: 16v240000 (power…
ODI 10875502
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While driving 60 mph, the coffee cup grazed the shifter. As a result, the vehicle shifted out of drive into neutral. Also, while the vehicle was in park, reverse, or second and third gears, it failed to lock into gear. The failure recurred twice after a prior recall. The manufacturer was made aware of the failure. The recall details were not provided. The approximate…
ODI 10917207
Power Train
I travel for a living, own and operate many vehicles. I recently rented a grand cherokee for a week of sales in mo. The combination of the keyless ignition and electronic shift are very dangerous for the following reasons: to start, you put your foot on the pedal and push the button. No problem. The electronic shift does not have intuitive, detente or positive gear positions. It requires specific, counter-intuitive…
ODI 10725429
Power Train
After coming to complete stop (at a gas pump), put transmission into park, i stepped out of vehicle, within 10 seconds the vehicle began to slowly rolling backwards. My vehicle struck another vehicle causing damage to both vehicles. Now being more aware of this incident, i am very careful to assure both gear indicators- shift knob and display on dash- display "p", and check vehicle physical position for movement. I…
Crash reported
ODI 10778854
Power Train
Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked in front of a store, it rolled forward into the store and a fence. There were no injuries and a police report was not filed. The manufacturer was notified. The vehicle was not repaired due to lack of parts. The approximate failure mileage was 2,021.
Crash reported
ODI 10870340
Power Train
After the purchase of this vehicle, on two occasions the car was in the park position [p], but, moved forward. During the first incident, my wife had parked the car at local store. When she went to leave the vehicle the car rolled into a nearby fence. During the second incident, the grand cherokee after being placed into park rolled into our yard. The problem with the car's park position does need to be looked at;…
Crash reported
ODI 10825852
Power Train
After a complete stop and placing the vehicle in "park", turning off the engine and departing the car, the car comes out of park and into neutral and starts rolling. The stability control light comes on. Sometimes the instrument panel goes blank while driving. *tr
ODI 10715401
Power Train
On many occasions, both my wife and i have experienced this vehicle not properly going into park when shifted from either drive or reverse. If you do not look at the shifter control and assume that it is in park, it will move (in reverse) unless you stop it and re-shift into park and look at the panel. I called several chrysler/jeep dealership service departments to check and see if there are any other reported…
Crash reported
ODI 10825218