1. Jeep Grand Cherokee
  2. Problems
  3. Latches/Locks/Linkages

Jeep Grand Cherokee Latches/Locks/Linkages Problems

216
Owner complaint records in our dataset
14
Years with records
1999–2015
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 216 stored complaint records:

  • 1 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

Complaints by year

What appears in the records

  • door handles · 87 records
  • interior door · 48 records
  • door handle · 47 records
  • handles broken · 23 records
  • door panel · 22 records
  • safety issue · 21 records

Mileage in stored records

BandRecords
60–100k mi68
30–60k mi68
1–30k mi21
100–150k mi18
150–400k mi3

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • March 1, 2018

    Body · Electrical System · Latches/Locks/Linkages · Visibility/Wiper

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the windshield wipers failed to operate. Also, only the front driver's side door would lock and unlock. The vehicle was taken to the local dealer (nielsen dodge, 175 state rt. 10, east hanover, nj) where it was diagnosed that the tipm was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the…

    ODI 11091569

    2011 records in this system

  • June 15, 2017 · 87,000 miles

    Electrical System · Latches/Locks/Linkages · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle stalled without warning. On another occasion, all of the doors locked and unlocked inadvertently. Also, while driving, the gear shifter automatically shifted into first gear. There were no warning indicators illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st,…

    ODI 11015919

    2011 records in this system

  • October 1, 2016 · 4,000 miles

    Body · Electrical System · Latches/Locks/Linkages

    Tl* the contact owns a 2015 jeep grand cherokee. After the contact shut the vehicle off and locked the doors, the doors randomly unlocked. On one occasion, after locking the vehicle, the rear hatch door erroneously opened. The cause of the failures was not determined. The manufacturer was notified. The local dealer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 4,000. *tt…

    ODI 11180361

    2015 records in this system

  • July 1, 2016

    Latches/Locks/Linkages

    2011 jeep grand cherokee. Consumer writes in regards to vehicle rear door lock actuators failed causing the rear doors to not lock with the central locking system. *smd

    ODI 10883232

    2011 records in this system

  • May 6, 2016 · 160,000 miles

    Electrical System · Latches/Locks/Linkages

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the driver's door lock system failed, which caused the instrument panel, interior lighting, and brake lighting systems to fail. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.

    ODI 10873692

    2004 records in this system

  • March 16, 2015 · 69,045 miles

    Engine And Engine Cooling · Fuel/Propulsion System · Latches/Locks/Linkages · Steering

    Having the jeep services for a broken chair rail ($1200!) and they told me the power steering reservoir was empty and the power steering pump, reservoir, rack and pinion and hoses will need to be replaced for another $2350! I've read that this vehicle has a history of this and has created a fire hazard. This car is not 3 years old and has had fuel pump, water pump, rear latch lock and multiple recalls on other…

    ODI 10701223

    2012 records in this system

  • December 14, 2014 · 56,238 miles

    Latches/Locks/Linkages

    At 56000 miles, rear door drivers side lock actuator assy not working. At 59000 miles, front door drivers side lock actuator assy not working. Am i detecting a design/systems problem ? *tr

    ODI 10701133

    2011 records in this system

  • October 7, 2014

    Electrical System · Latches/Locks/Linkages

    I'm continuing having to replace the lock actuator on the driver's door & also each door locks on the remaining doors. This has been costly & time consuming and needles to say without a vehicle. Some of my friends have the same concerns regarding the locks. Hopefully i can get ya'll to assist with getting a recall for these locks. Any assistance is appreciative. *tr

    ODI 10643182

    1999 records in this system