Jeep Grand Cherokee Unknown Or Other Problems
- 905
- Owner complaint records in our dataset
- 22
- Years with records
- 1999–2020
- Stored years
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 905 stored complaint records:
- 55 indicate a crash
- 36 indicate injury
- 18 indicate fire
Complaints by year
What appears in the records
- headrest deployed · 8 records
- drivers side · 6 records
- passenger side · 6 records
- service shifter · 6 records
- engine light · 5 records
- open door · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 193 |
| 60–100k mi | 176 |
| 30–60k mi | 138 |
| 100–150k mi | 137 |
| 150–400k mi | 36 |
Complaint evidence
Latest stored owner-submitted records. Open a year for the full list.
Unknown Or Other
My 2012 jeep grand cherokee has issues starting. Push to start on key no longer works. Push to start in the car takes several attempts. The issue seems to be getting worse. Batteries have been replaced in keys. The issue persist when not using push to start and inserting key and cranking. It tries to crank, electronics flicker, then nothing. When i first noticed the issue the car would start typically on the second…
ODI 11308919
Unknown Or Other
My interior handles on all 4 doors have been cracked for years but now they are completely crumbled. At first, i had to open the door for passengers in the rear seats, then, whomever was in my passenger seat, they had to wait for me to go around & open the door for them. They could not get out from the inside. It was a hassle but i mostly drive alone, so i tolerated it. As of yesterday, i now have to open my window,…
ODI 11307871
Unknown Or Other
My wife was driving down the road when all of a sudden the driver side headrest deployed hitting her in the back of the head. Luckily there was no accident but she had to pull off the road to figure out what had hit her in the head.
ODI 11308307
Unknown Or Other
The navigation system has a weather alert notification that can't be disabled. It takes up the entire infotainment screen and does not go away unless i take my eyes off the road to click on it to close the window. This happens everyday in my jeep with a wind advisory. Pretty absurd notification especially since it happens every day. I live on the west coats and understand it can be windy. Super dangerous to…
ODI 11306780
Unknown Or Other
Warning light of service shifter. Dealership states no fix for this
ODI 11307051
Fuel/Propulsion System · Unknown Or Other
I have had a problem with my car stalling randomly since the day i bought it brand new off the lot. I have been complaining to the dealership for 8 years now and they have never once offered to fix it. They kept telling me nothing was wrong with my car. The last time i took my car in for randomly stalling (while on the freeway), my warrenty has just expired and then they told me i had to replace my entire fuel pump…
ODI 11301229
Unknown Or Other
Hello. I have found many issues with my uconnect system and what appears to have been compromised (hacked). I have reported this to jeep and the sirius/cm system. 1 occasion my sos/assist feature was deactivated while i was in the car. Another time light changed from red to green on another occasion without touching it. 2 system was reset and showing phones being connected that had been totally removed from uconnect…
ODI 11308823
Head Restraint · Unknown Or Other
Active headrest restraint deployed while driving on the interstate. No rear collision or other accident occurred. Dealership indicates the "tabs" broke off and therefore cannot be reset. Quoted me $816 to replace the headrest. Seems exorbitant. And something that, as a safety component, should be the subject of a recall (voluntary or otherwise) to be fixed.*dt consumer stated vehicle has been repaired.*jb
ODI 11301666