1. Jeep Grand Cherokee
  2. Problems
  3. Service Brakes

Jeep Grand Cherokee Service Brakes Problems

1,202
Owner complaint records in our dataset
22
Years with records
1999–2020
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 1202 stored complaint records:

  • 101 indicate a crash
  • 38 indicate injury
  • 7 indicate fire
  • 2 indicate a death

Complaints by year

What appears in the records

  • brake pedal · 32 records
  • chrysler dodge · 22 records
  • service brakes · 16 records
  • brake booster · 15 records
  • power steering · 13 records
  • brakes failed · 12 records

Mileage in stored records

BandRecords
1–30k mi227
30–60k mi173
60–100k mi169
100–150k mi83
150–400k mi29

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • February 15, 2020 · 122,000 miles

    Service Brakes

    The jeep randomly won't start and brake pedal is firm this stranded me 6 times and dealer can't figure out because nothing displays and then it works i have heard sensors and brake boosters but neither are on recalls

    ODI 11309318

    2014 records in this system

  • February 4, 2020 · 61,000 miles

    Service Brakes

    Tl* the contact's wife owns a 2014 jeep grand cherokee. The vehicle failed to stop when the brake pedal was depressed. The vehicle brake pedal traveled all the way down to the floor no consequence. The vehicle eventually stopped the contact's wife was traveling approximately 25 mph, when attempted to stop, the brake pedal traveled all the way down to the floor. No warning indicators illuminated. The vehicle was not…

    ODI 11308926

    2014 records in this system

  • January 24, 2020 · 10,000 miles

    Service Brakes

    When reversing, active stop randomly applies full brake pressure without detecting an obstacle and brings the vehicle to a hault.

    ODI 11301711

    2018 records in this system

  • January 11, 2020 · 7,500 miles

    Service Brakes

    After going through an auto car wash the brakes failed and the car rolled into a pole while pulling up to a vacuum station about 50 yards from the exit. I believe the abs system notified the car that it was in a slide because the rear wheels continue to rotate while the front wheels are not rotating while being pulled through the car wash tracks. Therefore tricking the system into thinking it should not brake when…

    ODI 11301557

    2019 records in this system

  • December 24, 2019 · 123,000 miles

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. While driving 50 mph on the highway, the vehicle failed to respond when the brake pedal was depressed. Dwayne lane's chrysler jeep dodge ram ([redacted], everett, wa 98204) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 123,000.

    ODI 11291384

    2011 records in this system

  • December 12, 2019 · 21,000 miles

    Service Brakes

    After a few minutes when the car is parked and stationary on an incline in our driveway, it will roll about 3-4 feet and then stop on its own, all while vehicle is in park. This does not happen every time it is parked on an incline, seems to happen randomly.

    ODI 11309202

    2017 records in this system

  • December 12, 2019 · 60,000 miles

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic), which had been revised. Alberic chrysler dodge jeep (ave. Kennedy km 2.5 san juan, pr 00936-8320) stated that they would only replace the water shield per the recall and not the actual brake booster. The contact then spoke with flagship…

    ODI 11289731

    2011 records in this system

  • December 4, 2019 · 500 miles

    Service Brakes · Unknown Or Other · Vehicle Speed Control

    I was slowly backing into a driveway when the jeep grand cherokee suddenly accelerated on its own. I repeatedly hit the brake pedal but the jeep wouldn't stop; instead it kept going faster. It smashed into the garage door and the brick wall of the garage, demolishing them. The jeep was brand new with only 500 miles driven, and it was equipped with a complete safety package that should have automatically stopped it…

    Crash reported

    ODI 11287558

    2020 records in this system