Jeep Grand Cherokee Seats Problems
- 765
- Owner complaint records in our dataset
- 18
- Years with records
- 1999–2018
- Stored years
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 765 stored complaint records:
- 15 indicate a crash
- 35 indicate injury
- 13 indicate fire
Complaints by year
What appears in the records
- headrest deployed · 35 records
- head rest · 29 records
- active headrest · 24 records
- back head · 18 records
- side headrest · 14 records
- seat headrest · 14 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 225 |
| 60–100k mi | 224 |
| 30–60k mi | 95 |
| 150–400k mi | 69 |
| 1–30k mi | 37 |
Complaint evidence
Latest stored owner-submitted records. Open a year for the full list.
Seats
The seat head rest of my 2014 jeep burst open by itself, this could have caused great harm to my head.
1 injury
ODI 11308710
Seats
Was driving about 3 mph and head rest on drivers side exploded, the head rest popped out and sounded like a gun going off in my vehicle. It exploded forward at a high rate of speed and was terrifying
ODI 11306910
Seats
I was sitting in my front passenger seat, car off, in park, and the headrest deployed. There was no collision or movement or any kind.
ODI 11306987
Seats
Power seat was adjusted all way backwards and stopped working. Can not adjust seat to drive it correctly.the vehicle was sitting still in a parking lot.
ODI 11306730
Seats
While driving straight on the highway, the driver's seat headrest active headrest deployed. There was no collision, no obvious reason for the headrest to deploy. It appears that a plastic piece has broken. I can move the headrest back into place, but it does not lock back in place.
ODI 11302196
Seats
I had just parked my jeep and reached in the back seat to grab something when my headrest popped open and smacked me in the side of my head. Didnt feel great and i cant get it close back up. Heard other people have had this problem, hopefully they recall this soon. Love my jeep.
ODI 11301306
Seats
Passenger side headrest burst open. No accident, no collision. Car was parked.
ODI 11299628
Seats
The headrest on my frontpassanger seat deployed while the car was parked. My husband and i were getting out to go into a restaraunt and it popped forward/open
ODI 11301078