1. Jeep Grand Cherokee
  2. Problems
  3. Fuel System, Gasoline

Jeep Grand Cherokee Fuel System, Gasoline Problems

123
Owner complaint records in our dataset
18
Years with records
1999–2018
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 123 stored complaint records:

  • 7 indicate a crash
  • 3 indicate injury
  • 1 indicate fire
  • 2 indicate a death

Complaints by year

What appears in the records

  • fuel pump · 24 records
  • fuel tank · 19 records
  • fuel system · 14 records
  • failure mileage · 10 records
  • pump relay · 10 records
  • engine light · 9 records

Mileage in stored records

BandRecords
60–100k mi26
30–60k mi18
1–30k mi15
100–150k mi8
150–400k mi6

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • November 30, 2019 · 1,100,000 miles

    Fuel System, Gasoline

    Email 1 of 2 attached is the email i sent to chrysler. Please help. [xxx] from: [xxx] date: december 4, 2019 at 11:12:21 am est to: us customer care <[redacted]>, [xxx] subject: [xxx] case number [xxx] [ ref:_00dj01qsdf._5003zzc7yl:ref ] recall 18v-813 recall info attached below my 2012 jeep grand cherokee vin# [xxx] was towed to route 46 jeep in little falls, nj 4 days ago on 11/30/19. My jeep stopped in the middle…

    ODI 11286894

    2012 records in this system

  • October 1, 2019 · 96,000 miles

    Fuel Pump · Fuel System, Gasoline

    Tl* the contact owns a 2012 jeep grand cherokee. While driving various speeds, the vehicle suddenly stalled. The vehicle was taken to scranton dodge ([redacted], scranton, pa), but was not diagnosed or repaired. The contact was informed that the parts for nhtsa campaign number: 19v813000 (fuel system) were not available. The manufacturer was not notified of the failure. The failure mileage was 96,000.*cw *tr

    ODI 11287117

    2012 records in this system

  • April 1, 2019

    Fuel System, Gasoline

    2011 jeep grand cherokee. Consumer writes seeking reimbursement for repairs made to vehicle related to recall. *ld *js

    ODI 11308175

    2011 records in this system

  • December 27, 2018 · 69,000 miles

    Fuel System, Gasoline · Power Train

    Vehicle lunges and bucks in stop and go traffic, transmission shifts gears while driving and engine stalls after refueling or driving on highway. Check engine light, service transmission as well as numerous other service lights come on and car stalls multiple times while driving on the road and after refueling.

    ODI 11165167

    2014 records in this system

  • September 13, 2018

    Fuel System, Gasoline

    2016 jeep grand cherokee. Consumer writes in regards to damaged fuel rail crossover tube. *ld *js

    ODI 11128909

    2016 records in this system

  • June 24, 2018 · 7,200 miles

    Electrical System · Fuel System, Gasoline

    I have only owned the vehicle for 5 months. When filling the gas tank on several different occasions at several different pumps, the pump stops like the tank is full even though i just started pumping. Also randomly the backup camera does not display and then the entire infotainment system shuts down and restarts while going down the road or while in reverse *tt

    ODI 11104183

    2018 records in this system

  • April 1, 2018 · 34,000 miles

    Electrical System · Fuel System, Gasoline · Power Train

    Hello, was hoping you could guide me. I have been having issues with my jeep shutting off while driving. I could be on the freeway at a light or exiting the freeway and it shuts off. This issue has been going since the end of 2016. I decided to take it to another dealer they now say they have found a problem, but now jeep is saying since i am over my miles they cannot cover the charges. Can you please help? *tt *tr

    ODI 11088930

    2012 records in this system

  • September 1, 2017

    Fuel System, Gasoline

    2011 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ld the consumer requested to be reimbursed for installing the fuel pump relay. *js

    ODI 11061808

    2011 records in this system