1. Jeep Grand Cherokee
  2. Problems
  3. 2002
  4. Seat Belts

2002 Jeep Grand Cherokee Seat Belts Problems

16
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 16 stored complaint records:

  • 2 indicate a crash
  • 1 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

  • seat belt · 11 records
  • safety recall · 5 records
  • warning lights · 4 records
  • recall notice · 4 records

Mileage in stored records

BandRecords
100–150k mi5
150–400k mi2
30–60k mi2
60–100k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 1, 2016 · 200,000 miles

    Air Bags · Seat Belts

    At every stop there is a noise in the air bag compartmen

    ODI 10916799

  • January 9, 2016 · 191,446 miles

    Air Bags · Seat Belts

    Occupant restraint control recall - i just had this part replaced at a jeep dealership. When i turned my vehicle on, i noticed that both the airbag and seatbelt lights are still on. I immediately went back into the dealership and spoke with the service employee and they stated that they were only authorized to replace the module and refused to tell me whether the problem was resolved or if my airbags are properly…

    ODI 10819134

  • July 27, 2015

    Air Bags · Seat Belts · Unknown Or Other

    I have never been notified on any of the recalls on this jeep after looking at recalls airbags can deploy when driving then see in the recall this evening on the news.

    ODI 10743954

  • June 29, 2015

    Air Bags · Seat Belts

    There is a recall on this vehicle that has been outstanding for well over 6 months and parts are still showing "unavailable". This is quite absurd given we are talking about the operation of the seat belts on this car.....updated 11/13/15 *bf updated 1/25/16 *js

    ODI 10731048

  • May 6, 2015 · 130,000 miles

    Seat Belts

    Re nhtsa case [xxx]: nhtsa referred me to fca today about recall notice r06. Fca had mailed a important safety recall notice (r06) in feb indicating they would write later regarding when parts are available. Fca's amanda aq070 indicated today the remedy still is being researched. This may now. The feb notice indicated the parts are not available and "every effort would be made to obtain these parts as quickly as…

    ODI 10714933

  • February 16, 2015 · 113,000 miles

    Air Bags · Seat Belts

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that nhtsa campaign number: 15v046000 (air bags) had exceeded a reasonable amount of time for repair. The dealer was not made aware of the delay. The contact's vin was associated to the recall as of february 16, 2015. The contact stated that both the air bag and the seat belt warning lights illuminated. The manufacturer was contacted and informed…

    ODI 10780717

  • December 13, 2014 · 90,000 miles

    Seat Belts

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the driver seat belt became inoperable. The contact stated that the seat belt buckle was sticky, which made it difficult to latch and disengage the seat belt. The failure recurred every time the seat belt was used. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 90,000.

    ODI 10746458

  • December 6, 2014 · 130,000 miles

    Seat Belts

    Tl* the contact owns a 2002 jeep grand cherokee. While driving at unknown speeds, the seat belt locked without warning and failed to retract. The contact had been awaiting repairs under nhtsa campaign number: 15v046000 (air bags). The vehicle was taken to the dealer. The technician verified that the parts needed for repairs were not available. The manufacturer was made aware of the failure. The vehicle was not…

    ODI 10836592

  • September 8, 2014

    Air Bags · Electrical System · Seat Belts

    We received a safety recall notice, notification code m35 / nhtsa 12v-527 regarding the orc module in my 2002 jeep grand cherokee. We contacted the dealer and the dealer installed the orc module filter circuit as the recall instructed; however, the issue was not resolved and now my airbag warning light and seatbelt indicator light are illuminated on the front dash console. The issue is not resolved and the dealer…

    ODI 10631991

  • August 25, 2014

    Air Bags · Seat Belts

    I own a 2002 jeep grand cherokee. I received a manufacturer recall notice close to one year ago. I have contacted the chrysler-jeep-dodge dealer several times. Each time i attempt to schedule an appointment, i get the same response. I'm simply told, they do not have the parts in stock needed to fix the defect. Along with, they haven't a clue as to when the parts will come in. According to several notices i have…

    ODI 10628302

  • July 24, 2014

    Seat Belts

    This is the only way i can find to lodge this particular complaint. I am taking my jeep in on 7/28/14 for a safety recall m35/nhtsa 12v-527. I was told that i will have to rent a car because their lot rentals are not used for recall fixes. I would like to complain vigorously! We, the consumer, are not responsible for these oversights on the part of the manufacturer, so why are we responsible for any $ output to fix…

    ODI 10616063

  • April 2, 2014 · 130,000 miles

    Air Bags · Seat Belts

    My son was killed while he had his girlfriend drove my jeep. They ran into tree going appox.35 mph.the airbag did not go off on the passenger side and the seatbelt unlatched. He was the only one injured and died later that day. *tr

    Crash reported · 1 death

    ODI 10704460

  • February 11, 2014

    Air Bags · Seat Belts

    2002 jeep grand cherokee. Consumer writes in regards to airbag and seat belt problems. *smd the consumer stated the parts finally arrived after waiting for five months, he took the vehicle to the dealer to have the air bag and seat belt light rectified, since they were on. When he arrived to pick up the vehicle, he was informed, the recall did not resolve the problem . He was informed the air bag would not properly…

    ODI 10585919

  • March 1, 2013 · 135,000 miles

    Air Bags · Electrical System · Seat Belts

    Safety recall m35/nhtsa 12v-527 orc module airbag light is "on" and "seat belt" lights. Warning lights are on and do not go off. I took the car to the dealership in roswell, n.m. And they informed me the parts were unavailable and that chrysler would contact me. To date this has not happened. The danger is a inadvertent deployment of the front airbags.. Damage to the computer chip. The problem has now involved the…

    ODI 10515459

  • March 1, 2011 · 55,000 miles

    Air Bags · Seat Belts

    Airbag recall (m35 / nhtsa 12v-527). After repairs were completed on 03/26/2014 the airbag and seatbelt warning lights still on. Dealer was not able to repair the defect. On 06/16/2014 dealer still not able to identify the cause and asked for $250 to further inspect the car to determine the cause. Dealer wrote on paperwork "no communication from orc need more time (and money) to diagnose. Customer declined at this…

    ODI 10598601

  • September 12, 2005 · 32,501 miles

    Seat Belts

    September 12, 2005 my husband was involved in a motor vehicle accident in our 2002 jeep liberty when a car made a left hand turn in front of him. When the cars impacted the seat belt failed to restrain him resulting in his face hitting the steering wheel. My husband suffered facial trauma and whiplash as a result. Chrysler was contacted on 9/19/05, and they did indicate that someone would contact us with in 48 hours…

    Crash reported · 1 injury

    ODI 10137155