2002 Jeep Grand Cherokee Seat Heater/Cooler Problems
- 24
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 24 stored complaint records:
- 0 indicate a crash
- 5 indicate injury
- 6 indicate fire
What owners report
- seat heater · 13 records
- heated seat · 10 records
- seats front · 9 records
- front assembly · 9 records
- assembly seat · 9 records
- heater cooler · 9 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 10 |
| 30–60k mi | 7 |
| 150–400k mi | 2 |
| 1–30k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee limited. The contact was driving 25 mph when the heated seat warmer independently activated. The failure was recurring. The vehicle was not taken to the dealer for inspection of the failure or repairs. The manufacture was contacted about the failure. The failure mileage was 65,252 and the current mileage was 65,276.
ODI 10576815
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving 65 mph, smoke was smelled inside the cabin. The vehicle was moved to the shoulder where it was noticed that smoke was coming from the front driver seat. The contact deactivated the seat warmer and drove the vehicle home. The dealer was contacted and informed the contact that the vehicle was not included in nhtsa campaign i.d.…
Fire reported
ODI 10495281
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the seat became burned because the heating element had a shortage and overheated. The contact sustained burns to the leg. The dealer did not offer any assistance, stating that the vehicle was not included in nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler). The manufacturer was made aware of the failure. No repairs…
Fire reported · 1 injury
ODI 10432862
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the driver and passenger heated electric seats were overheating abnormally. The vehicle was taken to the dealer who diagnosed that both of the front seat heating elements would need to be replaced. The manufacturer was contacted who offered no assistance. The vehicle was not repaired. The failure and current mileage was 86,480. Updated 05/04/11…
ODI 10389632
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee. While parked, the contact noticed the heating function was not working within the front driver's side seat. The contact disassembled the seat and noticed that the wires within the seat were melted. The vehicle was not taken to the dealer for diagnostics or repairs. The contact referenced nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) but…
Fire reported
ODI 10438900
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee. The heated seats on the driver-side burned his leg after being turned on. The vehicle was taken to the dealer for inspection. He was advised that his vehicle was excluded from recall nhtsa # 09v117000 (seats:front assembly:seat heater/cooler). The failure mileage was 71,150.
1 injury
ODI 10297498
Seat Heater/Cooler
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the driver side heated seat stopped working. The failure was caused by a faulty wire. The contact viewed recall number 09v117000, seats front assembly seat heater/cooler; however, he was advised that his vin was not related although the failure was identical. The contact is concerned about the risk since someone could have been seriously…
ODI 10299049
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee limited. The driver-side heated seat was inoperable. He then removed the driver seat and noticed that a hole was burned into the cushion. His model year was excluded from recall # 06v197000 (seats:front assembly:seat heater/cooler), so he was ineligible for a free remedy. The current and failure mileages were 76,000.
Fire reported
ODI 10290027
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee limited. The driver side heat activated seat would become too hot when turned on the high level. Also the passenger side seat heater failed. He would only be able to adjust the heater to low which he noticed no problems with to-date. He took the vehicle to the dealership and was told that failure was common for his model type.. He referenced recall…
ODI 10296249
Seat Heater/Cooler
Tl* the contact owns a 2002 grand jeep cherokee. The driver-side heated seats burnt his legs. He took his vehicle to the dealer and was advised that his vehicle was excluded from recall # 09v117000 (seats:front assembly:seat heater/cooler). He then called the jeep manufacturer, but was not provided with any assistance. The failure mileage was 60,000. Updated 01/12/10 *bf updated 01/14/10. *jb
Fire reported · 1 injury
ODI 10294008
Seat Heater/Cooler
The seat heater in my '02 jeep grand cherkoo overland stopped working. I peeled back the leather covering to discover a wire connecting 2 heating elements had shorted out where it is pinched by a spring tension rod and significantly burnt the seat cushion and melted part of the leather. *tr
Fire reported
ODI 10211772
Seat Heater/Cooler
Tl* the contact owns a 2002 jeep grand cherokee. The drivers seat heating unit was repaired twice under warranty because it did not function properly. On one occasion the seats became incredibly hot. The vehicle was taken to the dealer, and a technician stated that he would have to pay $700.00 to replace the seat because the warranty expired. The manufacturer was contacted in reference to recall # 09v117000…
ODI 10291652
Seat Heater/Cooler
On january 3, 2007, minutes after turning on the passenger side heated seat, it got extremely hot and was unable to be sat on, it produced smoke, and a burning smell was observed. I believe this could have been a fire had it not been turned off quickly. My son was in the passenger seat and he raised his butt from the seat screaming about the heat. I immediately turned the heater off, pulled over, he jumped out of…
1 injury
ODI 10177757
Seat Heater/Cooler
Heated seats get way to hot they burn your legs and then short out and burn the foam in the seat which could cause a fire. *jb
ODI 10175520
Seat Heater/Cooler
Dt*: the contact stated the passenger seat overheated. The occurrence did not cause a fire. The vehicle had not been to a service dealer. Updated 12/28/2006 - the consumer vehicle was not included in the heated seat recall. The consumer feels that the 2002 models should be included because they have the same parts. *nm
ODI 10175515
Seat Heater/Cooler
Dt*: the contact stated the driver's side heated seat became so hot that it felt like the seat burned the contact's leg. Initially the seat became very hot intermittently. A week prior to complete failure, the seat became extremely hot every day. The seat's heat function stopped working. The contact did not have a physical burn. There was a nhtsa recall, # 06v197000, regarding the seats: front assembly: seat…
ODI 10166848
Seat Heater/Cooler
Seconds after turning on the driver side heated seat, it got extremely hot and was unable to be sat on, it produced smoke, and a burning smell was observed. The heating element has not worked since. I believe this could have been a fire had it not been turned off quickly. *nm
ODI 10159647
Seat Heater/Cooler
Dt*: the contact stated the vehicle has a dual heating/cooling system. The passenger side was putting out cold air and the driver side heated seat did not work. The dealership determined a part in the heater needed to be replaced. *nm
ODI 10148034
Seat Heater/Cooler
2002 heated seats problem. Extremely hot. Had to get out of car to avoid burning my legs. Seats no longer heat. I guess the elements / sensors or ? No longer work or burned themselves out. Chrysler-jeep says my vehicle is not covered in the announced (on tv and radio) recall of 2003 and 2004 jeep grand cherokee suvs. I do not understand. It is the same hazard. Dealer told me to wait for a recall notice. *jb
ODI 10162372
Defroster/Defogger/Hvac System · Seat Heater/Cooler
Engine light came on my jeep i took it to the dealership and they informed me the light is from a malfunction with the gas cap seal. Also the heater and a/c don't work and i had them look into it they said the main device inside the dash was malfunctioning and want to charge me over $850. Also my seat heaters don;t work anymore and again they said the heating pad failed. They refuse to repair the malfunctioning…
ODI 10122220
Electrical · Seat Heater/Cooler
I have heated seat in my 2002 jeep gr.ch.lim. That has had to be disconnected, as it heats on it's own, without the power turned on. Also, the a/c turns on by itself, as well. *nm
ODI 10160821
Seat Heater/Cooler
The front heated leather passenger seat of my vehicle got so hot that it seriously burned my daughter who is a paraplegic. She sustained third degree burns to her buttocks and to her foot which was resting on the seat. She has undergone multiple surgeries to include skin grafts and she has had multiple admissions to the hospital. *ak
1 injury
ODI 10083149
Electrical System · Gasoline · Seat Heater/Cooler · Suspension · Unknown Or Other
Purchased november 2001, had two recalls for fuel system within two months, dealer told me there was previous recall fixed before i purchased. Engine safety warning light has come on and stayed on several days on seven (7) separate occasions. Dealer claims not to worry cannot figure out why. Plus seat heater went out and had to be replaced, interior heater stopped working except defrost. I believe they are all…
ODI 10013819
Seat Heater/Cooler
2002 jeep grand cherokee. Complaint concerning chrysler safety recall- heated seat elements *gr the consumer stated both front seat heater elements were replaced after the drivers seat stopped working. The dealer refused to repair the vehicle free of charge, because the consumer's vehicle was not included in the recall. When the consumer went to another repair facility, they discovered the drivers component was…
ODI 10327459