1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
1–30k mi52
100–150k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 28, 2014 · 57,000 miles

    Electrical System · Fuel/Propulsion System

    I parked the car in the garage and heard a noise. After searching the whole car, the fuel pump was stuck on. I turned car on and off thinking it would reset and it did not. I had to pull the fuse to turn off the pump. I took it to the dealer and was told that the tipm was bad and will cost $1500.00 to replace. *tr

    ODI 10637925

  • August 28, 2014 · 68,887 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 jeep grand cherokee. After several attempts, the vehicle failed to start. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was not notified. The vin was not available. The failure mileage was 68,887.

    ODI 10629142

  • August 26, 2014 · 43,000 miles

    Electrical System

    Faulty tipm (totally integrated power module) that needed replacement. Vehicle would not start. Repair cost $1350. Dealer was familiar with the problem once i mentioned the issue i was having and mentioned he had just replaced one in a durango. I did a little online research and am finding out that this is a common, expensive and known chrysler issue. I'm hoping a recall is conducted and that owners who have had to…

    ODI 10628800

  • August 25, 2014 · 41,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 50 mph, the vehicle suddenly shut off. After restarting the engine, the vehicle resumed normal operation. The failure occurred on multiple occasions. The dealer stated that the totally integrated power module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure…

    ODI 10644615

  • August 25, 2014 · 54,249 miles

    Electrical System · Fuel/Propulsion System

    Vehicle would not crank over when attempted to start. After several attempts, vehicle eventually started. Flash updates were previously performed on the vehicle to address this issue; however, updates did not prevent issue. Dealership diagnosed problem as faulty tipm. Tipm replaced. *tr

    ODI 10628652

  • August 24, 2014 · 67,000 miles

    Electrical System

    Tipm part needs replacing-faulty part. Vehicle will not crank. *tr

    ODI 10628124

  • August 23, 2014 · 58,880 miles

    Electrical System

    After several attempts at starting the vehicle with the push button start and it would not turn over. At first, the tire pressure indicator light was coming on. I took it to discount tires and they said the air pressure on all 4 vehicles was fine. Two days later, tire pressure indicator came on again. Once i was leaving work, i attempted to start vehicle and after about 5 tries, it finally started. At this point i…

    ODI 10627825

  • August 21, 2014 · 78,900 miles

    Electrical System · Engine

    I began having difficulties starting my vehicle about a week ago, the engine would continually turn over without actually starting (push button start). Each time i would have to press the start button multiple times and let the vehicle cycle through multiple failed attempts until the engine would finally start. However, this morning, after cycling through multiple attempts and getting the vehicle to start, the…

    ODI 10626987

  • August 20, 2014 · 82,238 miles

    Electrical System · Engine

    Vehicle would not start due to failed totally integrated power module. The tipm would not send power to the fuel pump and engine would not start. Chrysler knows about this problem but fails to take responsibility for the defect. *tr

    ODI 10629579

  • August 19, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v391000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.

    ODI 10701217

  • August 19, 2014 · 28,869 miles

    Electrical System

    2011 jeep grand cherokee. Consumer states problems with hesitation to start and dying in the garage. *tgw the vehicle was inspected and it was determined the integrated power module needed to be replaced. *jb

    ODI 10638949

  • August 19, 2014 · 58,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 35 mph, the engine stalled without warning. After several attempts the vehicle restarted. The failure recurred. The vehicle was taken to the dealer. The technician diagnosed that the tipm module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure…

    ODI 10628378

  • August 15, 2014 · 22,000 miles

    Electrical System · Engine · Steering

    Driving home from work on a friday afternoon, while making a turn in residential area, the engine cut off and the steering locked up. The radio, instrument panel and a/c were all still on, so did not immediately realize the engine was off. Was able to restart after putting vehicle into park. Fortunately, no other vehicles were behind me or could have been worse. Dealer not able to find what was wrong since they…

    ODI 10629917

  • August 15, 2014 · 50,493 miles

    Electrical System · Engine

    My car (sitting in the garage at a shopping mall) would not start, i tried to start it 5 times, then let it sit a bit and tried it again and it started. Went directly to eastside chrysler jeep and they repaired it for me. It took a day but cost me 1,310.00. I see there are quite a few cars with the same problem. My car's warranty was still in effect, but the dealership did not honor it. Saying it was a second owner…

    ODI 10627247

  • August 14, 2014 · 36,288 miles

    Electrical System · Fuel/Propulsion System

    On august 14, 2014 my 2011 jeep grand cherokee would not start. Over the next two weeks the starting issued got continually worse. The day i took it into the shop to have looked at it took 8 to 12 times to start. The vehicle will crank but not start. The technician performed diagnostic testing and found no fuel pressure when not starting. Technician found fuel pump not being turned on when key is turned. Technician…

    ODI 10629741

  • August 14, 2014 · 35,842 miles

    Electrical System · Engine · Exterior Lighting

    It began a couple of weeks prior to 8/14/14 where the car would take several tries to start. I would press the start button and the car would not turn over and start. Finally on 8/14/14 it was at it's worst taking many more tries and barely started when i left work and again picking up my child from school. I made it home but it wouldn't start again after that. We had the car towed to the dealership on 8/19/14. We…

    ODI 10628282

  • August 14, 2014 · 80,000 miles

    Electrical System

    Highway driving......vehicle shuts off......no warning......no idiot lights.....no brakes......happened twice......two different chrysler dealers say there is nothing wrong......new york times article says that chrysler is "looking into the problem".....at a high rate of speed i have twice had to muscle the car off the road and drift to a stop in order to apply the brake to restart the engine.....i hope i don't…

    ODI 10628157

  • August 13, 2014 · 42,000 miles

    Electrical System

    My 2011 jeep grand cherokee with only 42,000 miles on it is not starting properly. It tries to turn over but sometimes it can take 5 times before i can get it to start. I have read online many other jeep owners are having this issue and it is related to the tipm. Please investigate. Thank you. *tr

    ODI 10638275

  • August 12, 2014 · 62,500 miles

    Electrical System

    We purchased our 2011 jeep grand cherokee brand new in august 2010. Over the course of the last year there were moments when the vehicle was hard to start. In the last two weeks the hard starting only occurred the initial start of the day. Subsequently, august 31st - september 5th the hard start occurred at every start through out the day. I no longer felt comfortable driving it anywhere feeling like i would be…

    ODI 10631579

  • August 12, 2014 · 156,000 miles

    Electrical System

    Stalled on the road while driving. Trouble cranking the vehicle car alarm going off unprovoked rear door locks stopped working. *tr

    ODI 10628471

  • August 11, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v530000 (electrical system), and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware…

    ODI 10667911

  • August 11, 2014 · 57,035 miles

    Electrical System · Engine · Fuel/Propulsion System

    Vehicle was traveling on highway at 55 mph when it suddenly stalled in traffic. Could not restart after pushing to side of road. Towed to dealer and told that total integrated power module had failed and needed to be replaced. *tr

    ODI 10621853

  • August 9, 2014 · 50,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep cherokee. The contact stated that the engine stalled. The contact mentioned that the key had to be turned numerous times before the engine restarted. The failure was experienced numerous times. The vehicle was taken to an independent mechanic. The technician diagnosed that the integrated power module was defective and needed to be replaced. The vehicle was not repaired. The…

    ODI 10626652

  • August 9, 2014 · 66,421 miles

    Electrical System · Engine

    On saturday morning after pulling out of a parking space my car stalled and lost power steering. I put it in park and restarted engine it was fine. Went to other store, parked it and the same thing happened once i returned to leave. When i got home i shut off the ignition switch and after app. 8 seconds i heard a sound coming from behind the fuse box area or at least behind that area . Sounded electrical "vooop,…

    ODI 10621295

  • August 8, 2014 · 40,000 miles

    Electrical System

    Will not start 10 to 15 times before it would start. They put some kind of bypass relay in it.i think there might be something wrong with tipm so they bypass part of it with this relay. *tr

    ODI 10633462