1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
100–150k mi52
1–30k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 7, 2014 · 30,175 miles

    Electrical System

    The car will not start. The car will crank as if it is about to start and then will not start. After some time, it may start and then appears like fuel was not getting to the engine and then stall. Then when i try to start it again, it would not start. My mechanic tells me it is the tipm. Complaints with the tipm for the 2011 jeep grand cherokee is a well known issue. Feel free to look it up on various online…

    ODI 10620912

  • August 5, 2014 · 39,000 miles

    Electrical System · Engine · Fuel/Propulsion System · Service Brakes

    Several attempts were made throughout the day to start my 2011 grand jeep cherokee and it would not start, only a clicking noise. I took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now. The part alone is over $900.00, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair.…

    ODI 10619456

  • August 4, 2014 · 56,550 miles

    Electrical System

    Our jeep requires the totally integrated power module (tipm) to be replaced. This system starts the car. It is extremely unsafe for a motorist to be stranded without the vehicle being able to start. *tr

    ODI 10618828

  • August 2, 2014 · 43,000 miles

    Electrical System · Fuel/Propulsion System

    The tipa is defective and the fuel pump won't turn on, therefore my car is unable to start. I have to pay $1300 to repair this as the car is now out of warranty. I have done research and learning this is an extremely common defect in the jeeps. *tr

    ODI 10618699

  • August 1, 2014 · 60,000 miles

    Electrical System · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the entire drive train needed to be replaced. The contact also stated that the gear was in drive position, but began to reverse while the gear was still in the drive position. The vehicle was constantly stuck in eco mode. The vehicle was taken to a dealer where it was diagnosed and repaired several times. The failure was persistent. The…

    ODI 10785186

  • August 1, 2014 · 45,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled on numerous occasions. The contact received notification of nhtsa campaign number: 14v530000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure…

    ODI 10654836

  • August 1, 2014 · 90,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. While driving 55 mph, the vehicle stalled and was able to restart. The contact also stated that the vehicle hesitated to start. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification for nhtsa campaign number: 14v530000 (electrical system) but the dealer informed that the part was not available. The…

    ODI 10653004

  • August 1, 2014 · 98,000 miles

    Electrical System · Fuel/Propulsion System

    I started having issues with my 2011 jeep grand cherokee in late july/ early august where the vehicle would have issues starting. I replaced the batteries in the key fob, but it didn't solve the problem. I took it into the dealership as the problems had continued and increased. I informed them that i had read about the issues with the tipm, but they disregarded my concern and told me that the computer was not…

    ODI 10651260

  • August 1, 2014 · 51,000 miles

    Electrical System

    About a month ago, my jeep had problems starting. When pushing the start button, it would just turn over and over but fail to fire up. Shut it off, wait, restart the process is the only way to finally get it to start. The problem now has progressed to almost every time and 5-6 x to finally start. I know this site wants me to log each incident separately, but i'd be doing that 5x a day...ugh! Not looking forward to a…

    ODI 10629312

  • July 30, 2014 · 32,000 miles

    Electrical System · Engine

    I have a 2011 jeep grand cherokee limited with approximately 32k miles. I began seeing an issue several weeks ago where the engine would crank but wouldn't start (using push button starter). Eventually it would start. Over the last several weeks the problem has intermittently reappeared but seems to be getting worse as it's taking longer to start once the issue is seen. I've noticed that if i use the key instead of…

    ODI 10628235

  • July 28, 2014 · 72,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the engine would stall. The contact was able to restart the vehicle. Also, the instrument panel warning indicators intermittently illuminated. The dealer stated that the tipm unit was defective and needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The vin was not available. The approximate failure…

    ODI 10631747

  • July 27, 2014 · 49,378 miles

    Electrical System · Engine

    The jeep would not start on the first try. It either cranks and cranks and never turns over, or it turns over but never reaches a good idle state and just shuts off. After a few attempts, it would finally start and be ok until the next time i leave it alone for an extended period. I believe the symptoms i am experiencing are the same as those that have been reporting a problem with the tipm, which seems to be a very…

    ODI 10618112

  • July 25, 2014 · 55,000 miles

    Electrical System

    May 2014 jeep cherokee, (55,000 miles) wouldn't start when button pushed. Problem was intermittent with increasing frequency until repair in july 2014. Replaced timp at cost of $1201.96. *tr

    ODI 10644148

  • July 25, 2014 · 46,034 miles

    Electrical System · Engine

    When trying to start my jeep on friday 7/25 i found that when i push the start button the vehicle would not turn over. It would engage and attempt to turn over but would not start. I tested the battery and it read to be normal and upon further review i found many other consumers had the same problem, the vehicle would randomly not start. This happens to me about once a month since we purchased it in march of 2014.…

    ODI 10616731

  • July 24, 2014 · 52,000 miles

    Electrical System

    I've been researching online of similar problems and it all point to the (tipm). My car does not start, and when it starts, it stalls right away. The truck even stalled while running, luckily i was going less than 35 mph with very little traffic, i could only imagine if this could have happened while i was driving on the freeway going like 60 mph. I drive with my wife, 2 children and a newborn and do not want to put…

    ODI 10621588

  • July 23, 2014 · 35,000 miles

    Electrical System · Fuel System, Gasoline

    Bad tipm, no voltage to fuel pump car wont start, car stalls on road. Not sure if air bags will work. *tr

    ODI 10618913

  • July 20, 2014 · 50,000 miles

    Electrical System

    The engine will crank but will not turnover. It appears that it is not getting fuel. After research on the internet, we identified the tipm issue. I tested the fuel pump relay and it is not reliably sending power to the fuel pump. The relay cannot be individually replaced, the whole tipm needs to be rebuilt or replaced. *tr

    ODI 10616564

  • July 18, 2014 · 34,000 miles

    Electrical System · Fuel/Propulsion System

    My wife was driving the vehicle across a busy intersection, an intersection where 2 lanes merge into one on the far side. She was in the through lane, the left lane. Our vehicle lost all engine power. Cars were merging from the right and no one could comprehend that our vehicle was in a failure mode. With engine not running, and bells ringing which no idea why the bells, the power-steering was inoperative and the…

    ODI 10637694

  • July 18, 2014 · 49,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Tipm computer board/module defect...known defect to the manufacturer (poor part product with high chance of failure). Jeep stalled out on road several times with kids in car...part is on a national backorder and still no recall for owners. *tr

    ODI 10616069

  • July 17, 2014 · 5,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).

    ODI 11005895

  • July 17, 2014 · 57,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep cherokee. The contact stated that it took multiple attempts to get the vehicle to start. The dealer stated that the total integrated control module failed. The vehicle was not repaired and the manufacturer was not notified. The vin was unavailable. The approximate failure mileage was 57,000.

    ODI 10618984

  • July 17, 2014 · 43,200 miles

    Electrical System

    Difficulty to start the vehicle and is related with the tipm. *tr

    ODI 10615651

  • July 15, 2014 · 62,000 miles

    Electrical System · Exterior Lighting · Fuel/Propulsion System

    Chrysler is still not making this part available to dealers so that it can be installed. This part can fail without warning and cause the engine to stall while in motion. My dealer is ready and willing to replace this relay, but it is not yet in production. *tr

    ODI 10654142

  • July 15, 2014 · 92,000 miles

    Electrical System

    FAILURE OF THE TIPM. *TR

    ODI 10611369

  • July 14, 2014 · 86,000 miles

    Electrical System

    Problem started a few months ago with my 2011 jeep grand cherokee. The vehicle wouldn't start with the push button nor the key. The problem progressively got worse to the point of taking up to ten minutes to crank the jeep. Would turn the ignition to "run" for several minutes before the vehicle would start. Once the repair shop located the source of the problem, the jeep wouldn't crank at all. Had to replace the…

    ODI 10629254