1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
100–150k mi52
1–30k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 11, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v391000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10648241

  • July 9, 2014

    Body · Electrical System · Fuel/Propulsion System

    Car was shut off, locked and parked in motel parking lot. 45 minutes later, call was made to room that it had rolled across lot, down a hill and crashed into a tanker truck which was refueling @ a gas station. Car was running and in drive. I am doubly sure car had been shut off, placed in park, and locked securely. Weather had been extremely hot that day (+100 degrees). *tr

    Crash reported

    ODI 10637772

  • July 8, 2014 · 74,000 miles

    Electrical System · Fuel/Propulsion System

    Vehicle began experiencing sporadic and intermittent hard crank starts as well as partial stalling while traveling. When placing the key/push button to the "on" position, the fuel pump would engage, but was quickly followed by a "click" noise, which shutoff the fuel pump. Eventually, after 6-12 attempts, the fuel pump would engage long enough to allow the vehicle to start. While traveling, rpms would suddenly drop,…

    ODI 10609792

  • July 7, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000 (electrical system); however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experienced a failure. The vin was unavailable.

    ODI 10653143

  • July 3, 2014 · 58,200 miles

    Electrical System · Fuel System, Gasoline

    A chrysler jeep and dodge dealership in orlando replaced the factory installed tipm in my 2011 jeep grand cherokee overland with 58,000 miles today at a cost to me of $1230. The tipm controls and distributes power to all of the electrical functions of the vehicle. They had one in stock, and after a little research online i discovered a widespread issue with many other 2011 grand cherokees. Many of the other…

    ODI 10608161

  • July 1, 2014 · 74,200 miles

    Electrical System

    Faulty tipm (totally integrated power module) caused the car to not start and/or stall after it was started. *tr

    ODI 10620950

  • July 1, 2014 · 74,000 miles

    Electrical System

    Problem starting the jeep the tipm mal-functioning. Not able to start the car on a regular. Seeing many other people complaining about the same problem. *tr

    ODI 10611029

  • July 1, 2014 · 180,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Vehicle does not crank, cranks but suddenly loses power, shutsoff losing power brakes, power steering and control. *tr

    ODI 10610803

  • June 30, 2014 · 35,100 miles

    Electrical System

    Vehicle would not start; repeated attempts to start vehicle (5 times) and no success - vehicle started on the 6th attempt. This problem has reoccurred several times since the initial problem. The vehicle will be taken to the dealer on 07/07/2014. *js

    ODI 10608448

  • June 28, 2014 · 40,032 miles

    Electrical System

    The car will stall/won't turnover when you go to start it. *tr

    ODI 10618906

  • June 27, 2014 · 53,500 miles

    Electrical System · Engine · Service Brakes

    The alternator failed and the tipm also. There is no charging light in the dash so it was impossible to know there were a problem since the battery was dead and the engine stall. After that, there were no light, no power brake and the car won't start anymore. Even after replacing the alternator ( which is cost 1000 each.) the alternator do not charge because the tipm failed too. Overall, it cost 2200$ to repair and…

    ODI 10615223

  • June 19, 2014 · 33,313 miles

    Electrical System · Engine

    Vehicle began presenting with grinding noise upon start up (similar noise to turning the key in older vehicle once engine was running). Brought to dealer's attention at time of service - dealer could not duplicate grinding noise. Within a few weeks, vehicle began taking more than 1 attempt to turn engine over (sometimes up to 4-5 attempts), including prolonged engagement of starter motor. If multiple attempts,…

    ODI 10633574

  • June 16, 2014

    Electrical System · Fuel/Propulsion System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v391000 (electrical system), nhtsa campaign number: 14v530000 (fuel system), and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The…

    ODI 10655102

  • June 16, 2014 · 100,000 miles

    Electrical System

    Vehicle will stall at any speed without any prior warning causing loss of steering and braking. The vehicle has to come to a complete stop to be started as it is a push button start and it has to be in park with foot on brake. Started a case number with jeep, took it to several jeep authorized service facilities and they could not diagnose the problem. The vehicle had a tipm (totally integrated power module)…

    ODI 10631249

  • June 12, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), and nhtsa campaign number: 14v391000 (electrical). However, the part needed was not available for several months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not…

    ODI 10642007

  • June 11, 2014 · 11,605 miles

    Electrical System · Engine

    This is the second time in six months that i have had a major problem with my key fob affecting my engine. I am afraid this may be an ignition switch problem but the dealer keeps telling me it's the key fob battery. The first time my car would not start and the engine was dead. They replaced both key fobs 6 months ago and told me they were defective. This time when i pushed the button the engine made a screeching…

    ODI 10604660

  • June 11, 2014 · 39,200 miles

    Electrical System · Engine · Service Brakes

    I have tried to start my car several times with just continuous cranking. I called two different jeep dealerships and they said they have never heard of this issue before. Yesterday, i was driving down the street at 55 mph with my 5 month old in the car after daycare- and my car just shut off while driving and i almost crashed into the person in front of me!!!! Very scary. I had to swerve to miss the person in front…

    ODI 10597845

  • June 4, 2014 · 70,200 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. While driving at approximately 65 mph, the vehicle stalled without warning. The vehicle restarted. The contact notified the dealer about the incident. The vehicle was not diagnosed or repaired. In september of 2014, the contact received notification of nhtsa campaign number: 14v53000 (electrical system). The vehicle was repaired; however, the failure recurred. The…

    ODI 10724526

  • June 3, 2014 · 74,000 miles

    Electrical System

    When i try to start my vehicle, it will attempt to turn over but will then turn itself off. After reading online, it seems that there is a faulty tipm that is causing the problem. I have read that it also causes electrical malfunctions, and stalling at random times while driving. This causes a very big concern for me; as it could be very dangerous for my vehicle to stall at interstate speeds or while turning at an…

    ODI 10629035

  • June 2, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notices for nhtsa campaign number: 14v154000 (service brakes) in june of 2014, nhtsa campaign number: 14v391000 (electrical system) in july of 2014, and nhtsa campaign number: 14v530000 (electrical system). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to remedy multiple…

    ODI 10693463

  • June 2, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign id numbers: 14v154000 (service brakes , service brakes, hydraulic), 14v391000 (electrical system), 14v530000 (electrical system).the contact stated that the parts were not available for months in order to perform the recall remedy. The dealer did not give a specific date when the parts would become available. The…

    ODI 10668352

  • June 2, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (brakes), nhtsa campaign number: 14v53000 (electrical system) and nhtsa campaign number: 14v391000 (electrical system). The dealer and the manufacturer were contacted on multiple occasions and they informed the contact that the parts needed to repair the vehicle were not available and no estimated…

    ODI 10654318

  • June 1, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v530000 (electrical system), nhtsa campaign number: 14v391000 (electrical system), and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the…

    ODI 10661570

  • May 30, 2014

    Electrical System · Fuel/Propulsion System · Service Brakes

    I have received 3 recall notices regarding my 2011 jeep grand cherokee (nhtsa 14v154, 14v530 and 14v391). After receiving notice 14v154 i contacted the local dealership (larry h miller in boise idaho) and was informed that the parts were back ordered with no date when parts would be available. This information was repeated in september. Having now received 3 recalls i attempted to schedule to have all 3 resolved at…

    ODI 10672243

  • May 28, 2014 · 48,000 miles

    Electrical System

    Engine turns over but wont start.after doing research online,i believe the problem is the tipm. I heard the engine can shut off at any time.that can be very dangerous. *tr

    ODI 10594669