2011 Jeep Grand Cherokee Electrical System Problems
- 600
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 600 stored complaint records:
- 6 indicate a crash
- 7 indicate injury
- 34 indicate fire
What owners report
- without warning · 19 records
- electrical system · 18 records
- fuel pump · 17 records
- chrysler dodge · 13 records
- pump relay · 12 records
- needed replaced · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 208 |
| 60–100k mi | 147 |
| 100–150k mi | 52 |
| 1–30k mi | 52 |
| 150–400k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Within the first two months of owning the vehicle, it didn't want to crank (didn't turn over). After two attempts, it cranked fine for the next few months. About a month later, same thing occured. 09/03/14 same type of incident occured except etc light came on. Cranked after two separate attempts. Car alarm also randomly will go off in a parking lot, especially whenever locked, with no other cars or interferences…
ODI 10630812
Electrical System
Jeep will not start on first try. I removed the push start button and began starting with the key. That worked fine for about a month then it required multiple tries to get it started. I have now started using the remote start and it worked for 4 days. It is not hard to start every time but at least twice a day i have a problem with it. I had the jeep dealership check my battery in august to see if that was the…
ODI 10637151
Electrical System · Fuel/Propulsion System · Service Brakes
I've been receiving recall notices on a jeep i purchase last february (used) on recalls p14, p36 and p54. I continuously call jeep to have these issues repaired and am told the parts are not available, jeep hasn't shipped or they just have too many recalls. How do i get my recalls fixed before i do have a crash?? I am concerned. *tr
ODI 10671777
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on numerous occasions. The vehicle was taken to the dealer where it was diagnosed with a fractured integrated power module which needed to be replaced. The vehicle was repaired. The failure mileage was 77,000 and the current mileage was 78,953.
ODI 10594902
Electrical System · Visibility/Wiper
The air conditioning produces cold air on the driver's side but produces hot air on the passenger side. The heater bend doors are broken. This is a common problem with jeeps. My vehicle is 38 months ond, 2 months out of warranty with 30,120 miles. Jeep refuses to repair the problem under warranty, and even denies that bend door failures are a common problem with jeeps, even though the internet is filled with…
ODI 10594716
Electrical System · Fuel/Propulsion System
Earlier this year i started experiencing starting difficulties with my jeep. While pressing the start button, the ignition would run but not turn over. Eventually it would start. However, over the summer the problem became worse and on occasion the vehicle would not start and when it did it would stall out. I took it to the dealer on 8/23/2014 and they were able to replicate the problem. They called me and said i…
ODI 10639370
Defroster/Defogger/Hvac System · Electrical System
The heater/ac blend door is broken: the driver's side gets ac but the passenger side only receive hot air. This is a very common problem with this model jeep. The dealer refuses to repair the problem under warranty. The vehicle is 2 months out of warranty and has 30,120 miles. Jeeps denies this is a common problem, and yet the internet is filled with jeep blend door complaints. *tr
ODI 10594714
Electrical System
Tipm failure. It was very costly and a burden to fix. Chrysler needs to recall this part. *tr
ODI 10584525
Electrical System · Fuel System, Gasoline
2011 jeep grand cherokee. Consumer writes in regards to vehicle struggles to start. *smd the consumer stated the vehicle would crank, but not turn over. After multiple attempts, the vehicle finally started. While awaiting the dealers diagnosis, the consumer did some research and discovered the common cause seemed to be the totally integrated power module (tipm). The dealer confirmed, the problem was indeed the…
ODI 10609389
Electrical System · Engine · Fuel/Propulsion System
Bought a used jeep grand cherokee 2011 w/ 19k miles on it (it was leased before). First incident happened with 30k miles on it. Vehicle would turn over a little bit but would not start. Dealership said fuel pump was bad, running after vehicle turned of then didn't get power when turning it on. Dealership replaced fuel pump, went to pick it up from dealership and it wouldn't start. Second trip (within 2-3 days) to…
ODI 10573496
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would not start when the push button starter was engaged. The vehicle would occasionally start after several attempts. The contact also noticed a burning smell when attempting to start the vehicle. The vehicle was taken to an authorized dealer who was unable to diagnose or replicate the failure. The vehicle was not repaired. The…
ODI 10621970
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start as the key became stuck in the ignition switch. The vehicle was towed to the dealer, who replaced the wireless ignition control module but the failure later recurred. The contact also stated that the brake, trac off and the tire pressure warning lights illuminated and the gauges would intermittently display random…
ODI 10576311
Electrical System · Unknown Or Other
Reported by efi global fire forensics investigator on behalf of vehicle consumer/owner. 2011 jeep grand cherokee 4x4 was driven and parked in garage at approximately 6:30 p.m.. Garage was fully involved in fire at approximately 4:00 a.m. The following morning. Upon fire discovery, fire was venting through double car garage roof. Investigation has placed the fire origin at the 2011 jeep grand cherokee 4x4 vehicle.…
Fire reported
ODI 10569309
Air Bags · Electrical System · Seat Belts
My husband was in an accident on a sunny morning with no precipitation or ice involved while driving in a 2011 jeep grand cherokee. He was not speeding or found responsible for this accident. A chrysler authorized body shop and the insurance company totaled the car based on the steering column, electrical system, the airbags, as well as the seat belts - which we found strange since we drove the car from the…
Crash reported
ODI 10683615
Electrical System
During the cold winter months in nyc the vehicle failed to start after a few attempts it did actually start. The rear door latch opens but the door doesn't actually open so i need to get out and open the door and close it to remove the door open symbol on my dashoboard. Then the door will do the same thing 3 or 4 times in a row. Also the real glass window doesnt open, but then will open on its own for no reason. *tr
ODI 10629584
Electrical System · Engine · Steering
Vehicle dies from no reasons, also fails to start at times. *tr
ODI 10597535
Electrical System
I was driving to my mother in law house, at 60 miles per hour and my car just stopped, i was i front of a semi, that could easily ran over me and my 6 months baby!! Good thing that the semi could change lane before hitting us, i have read a lot of complaints of customers that have the same problem the tipm module is not working and is causing the car not to start or if it starts just stop suddenly, so i want to put…
ODI 10565909
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on numerous occasions. The contact mentioned that there was a continuous hissing sound coming from the rear of the vehicle. The dealer stated that the tipm needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 28,689.
ODI 10638769
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v530000 (electrical system), 14v391000 (electrical system), and 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was…
ODI 10681548
Electrical System
Sometimes the first start of the day the engine spins over but, it will not start. We found that sometimes we can push the panic button on and off and then try starting again and the engine will start. We also noticed that the keyless door locks will not operate properly. It appears to be the tipm. After reading all the post on the internet about this issue it would appear chrysler knows about this issue but, has…
ODI 10564291
Electrical System
Engine would crank but would not start. Required repeated tries and would then start. This has occurred several times since february. Seems to occur after car has been sitting for a few days. Radio and ac have also have some unexplained behaviors that may or may not be related. Have now learned through numerous online complaints that tipm may very well be the culprit. Going to dealer on monday. *tr
ODI 10631143
Electrical System · Suspension
This has been an ongoing issue since i have had the vehicle regarding the tipm's unit. It first came up a few months after purchasing the vehicle in april 2013. The unit was flashed and the problem "fixed" under warranty. This january it is now not only taking 2-10 attempts to start, my gas mileage has severely decreased and there is a funny odor once the car is started. I cannot go to the dealership in my current…
ODI 10566009
Electrical System
The grand cherokee was sitting at a reconditioning stage at my dealership while workers began to smell smoke coming from the front of the vehicle. A small fire had begun at the fuse box. Immediately, the workers extinguished the fire and disconnected the battery terminals. Some fuses were melted and the connections underneath the fuse box were melted. The fuse box is damaged beyond repair and it may need new…
Fire reported
ODI 10559981
Electrical System · Fuel System, Gasoline · Power Train
Vehicle refused to turn over, service 4x4 and engine light on. Brought to dealer replaced fuel pump. Returned to me with service 4x4 and engine light on, slid down on hill no [redacted]. Returned to dealer 4 weeks later transfer case replaced car jump into 4 wheel low while i was on highway almost put me thru windshield. Back at dealer over 1 week the do not know the problem and stated no one on their country wide…
ODI 10560619
Electrical System
I have a 2011 jeep grand cherokee i have been experiencing problems with my truck stalling while on the road and problems with it turning on. At times i would not hear my fuel pump turn on and even when i would hear it run my truck would still fail to completely turn on. My vehicle has had this problem for a year or so. I had experienced this problem in the past with the stalling and upon taking it to the dealer…
ODI 10559129