2011 Jeep Grand Cherokee Electrical System Problems
- 600
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 600 stored complaint records:
- 6 indicate a crash
- 7 indicate injury
- 34 indicate fire
What owners report
- without warning · 19 records
- electrical system · 18 records
- fuel pump · 17 records
- chrysler dodge · 13 records
- pump relay · 12 records
- needed replaced · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 208 |
| 60–100k mi | 147 |
| 100–150k mi | 52 |
| 1–30k mi | 52 |
| 150–400k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Power Train
The problem we had was generally with starting the vehicle. The problem has been intermittent over several weeks, seeming to be more of a problem in colder weather. The engine spun but would not start. In other words, the engine attempted to start, sometimes cranking continuously, until it timed out without starting. With time and frequency, we became more concerning that we would be stranded in an undesirable…
ODI 10563428
Electrical System · Engine
After much research, i have found that my tipm is bad. My vehicle started experiencing issues with starting and stalling in january of 2014 (@ just over 30k miles). Initially i did not think much of the problem as it was in january and cold here in colorado. The problem mildly continued in feb and march... Fast forward to july 2014 and the problem became more prevalent. I finally have an appointment with the local…
ODI 10628797
Electrical System
TIPM WAS FAULTY. THIS SHOULD BE A RECALL. *TR
ODI 10566781
Electrical System
2011 jeep cherokee grand. I have 50,000 miles on it. It has stalled and is not consistently starting up. Tipm has gone bad. *tr
ODI 10558300
Electrical System · Engine
Driving on interstate check engine light came on. Vehicle shutters at stop. Set appointment for dealer. Dealer tested system. Report states multiple in multiple modules , low voltage battery failed test, must be replaced. Dealer charged for new battery, and multiple module updates. Reprogrammed pcm, tipm, power lift gate, wireless control module, and final drive controller. Vehicle has been out of shop less than a…
ODI 10558489
Electrical System
Purchased a 2011 jeep grand cherokee laredo 4x4 from moore auto sales in moore, oklahoma on nov. 16, 2013 and have had problems with it since the 17th. The jeep was having trouble starting and if it did start, the fuel pump would run after we shut the vehicle off. Would have to pull the fuse to the fuel pump to turn it off, now after a month of dealing with this is will not start at all, it will just turn over. Jeep…
ODI 10557067
Electrical System · Exterior Lighting
Headliner caught fire, origin appears to be near passenger vanity mirror base. *tr.. Updated 08-20-14 *bf updated 08/25/2014 *js
Fire reported
ODI 10556110
Electrical System
I have owned a 2011 jeep grand cherokee since may of this year. This past week my wife began have trouble getting the jeep started. Yesterday morning, it took her 45 minutes to get the jeep started. She left work around noon to run an errand and ended up stuck in a parking lot in freezing temperatures for over an hour trying to get the vehicle started. Only after i called my insurance company for a tow truck, did…
ODI 10555561
Electrical System
The vehicle randomly will not start until several attempts of cranking are made. Keyless enter-n-go will not work randomly. Horn will start honking randomly during starting problems. *tr
ODI 10560100
Electrical System
Had intermittent issues with the key. The key wasn't being recognized by the vehicle. Still occurs once in a while. I have to remove the key from the case and slide it back in. It usually works after that. Recently when starting the jeep. After pushing the start button the engine will crank repeatedly but not turn over. All my gauges work. The vehicle will still lock and unlock. The lights work in accessories. The…
ODI 10555402
Electrical System · Fuel/Propulsion System
Vehicle fails to start multiple times. Turned off while backing up multiple times. It is currently on a jeep service dealer, they indicated failure on the "tipm" module. The replacement is on backorder, with no specific date for arrival and installation. *tr
ODI 10555772
Electrical System
Tl* the contact owns a 2011 jeep cherokee. The contact stated that the vehicle would not start on more than one occasion. The vehicle was taken to an authorized dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
ODI 10584129
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the ignition module failed, causing the vehicle to stall sporadically and without warning multiple times. The vehicle was taken to an authorized dealer, who was unable to diagnose the failure. The vehicle was then taken to an independent mechanic where it was diagnosed that the total integrated power module needed to be replaced. The vehicle…
ODI 10573120
Electrical System
Due to a faulty tipm the car will randomly not start/stall stranding the driver. It has been to the dealership twice with no resolution. *tr
ODI 10558661
Electrical System
My vehicle was hard cranking in the morning. Vehicle will not start using key fob or push button start. Vehicle cranks for 5 to 10 seconds and then shuts down. After replacing the battery (which now i did not need and $245.00 later) , being stranded numerous times, and taking to multiple mechanics. If vehicle dies all loss of power steering and brakes is lost and is a huge safety concern. My vehicle has 40k+ miles.…
ODI 10563562
Electrical System · Fuel/Propulsion System
Vehicle fails to start multiple times. Came close to stalling a few times. Same symptoms as mentioned by many with the tipm module. I believe this to be a very important safety issue as well as financially and emotionally. No warning as to when and where the problems can arise. *tr
ODI 10555153
Electrical System · Fuel/Propulsion System
2011 jeep cherokee, problems with cranking and fuel pump not shutting off sometimes when vehicle is off. Vehicle is not starting properly but will start after several tries. Then the fuel pump will continue to run when the vehicle is off. Dealership stated it is a faulty relay switch built into the tipm (totally integrated power module) so you have to replace the entire tipm at the cost of 1,000 for the part. And,…
ODI 10555242
Electrical System · Electronic Stability Control
This is the second time that the alternator shorted out seized and killed battery within 9 months, so battery completely dies - first time couldn't even jump start so had to tow, second time i left it connected to jump starter wires for 8 minutes and the car started and took it to dealership. First time it happened in nov 2013 and now again in october 2014. Central avenue chrysler jeep dealership doesn't know why…
ODI 10649645
Electrical System
2011 jeep grand cherokee. Inability to start vehicle or jump vehicle to start. Required tow to dealership. Electrical problem not correctly diagnosed, starting failure attributed to battery. Same issue after replacement of battery. Required second tow to dealership. Problem now diagnosed as (tipm) total integrated power module. $1400 (estimate) to replace tipm, however dealership stated that this tipm is a…
ODI 10554361
Electrical System · Engine
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to power on without warning. The vehicle was taken to the dealer where it was diagnosed that the totally integrated power module (tipm) needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 47,000.
ODI 10553313
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start and the engine light illuminated. The failure recurred several times. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 14v530000 (electrical system); however, the part needed to do the repair was not available. The…
ODI 10722788
Electrical System · Engine
When attempting to start the car it will just crank without firing up. *tr
ODI 10552146
Electrical System
For the past 3 weeks i have had trouble with my jeep taking multiple attempts to ignite. The engine would repeatedly turn but it would not start. I took my jeep to the allen samuel jeep dealership twice in one week, 3 weeks ago, and they stated they could not diagnose the problem though i informed them of a significant number of complaints i had found online regarding the tipm. I brought my jeep to the ron carter…
ODI 10552020
Electrical System · Engine
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to power on without warning. The contact attempted to power on the vehicle several times before it finally started. The vehicle was taken to the dealer for inspection but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
ODI 10552697
Air Bags · Electrical System · Service Brakes
Jeep is unreliable turning on. Will crank and crank and crank, but never turn over. After 10 or so tries, will sometimes start. Other times, i have to leave it and try again later. Dealer says it is related to the tipm. Which is backordered, with no estimated ship date in sight. This part is also linked to my automatic brakes, airbags, electrical, etc. My car is still under warranty and the dealer refuses to grant…
ODI 10552140