1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
100–150k mi52
1–30k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 16, 2013 · 57,000 miles

    Electrical System · Fuel System, Gasoline

    There seems to be thousands of cases on the internet like mine. The car won't start when cold. To get it to start, you have to try and try pushing the starter button. Eventually, it will start after 10-25 times. I'm told this is caused by a defective tipm (computer). I'm told that eventually the car won't start at all. I see this as a safety issue, as if you can't get your car started you can get into a lot of…

    ODI 10546394

  • September 16, 2013 · 55,000 miles

    Electrical System

    The tipm that controls the air bags and fuel pump along with many other systems is faulty. There is a nationwide demand for new tipm systems for jeeps but no supply. Chrysler is saying a new tipm system is back ordered for several months forcing jeep owners to drive unsafe vehicles that could shut off at any moment and not deploy the air bags. This has become a nationwide problem. *tr

    ODI 10543964

  • September 10, 2013 · 69,000 miles

    Electrical System · Engine · Power Train

    Car will crank but will not start. After about 10-20 minutes car will start. Remote start is more successful than turning the key. *tr

    ODI 10547455

  • September 9, 2013 · 73,000 miles

    Electrical System

    I was having trouble getting my car started. It would crank but not start. Had it towed to the dealer and i was told the tipm (totally integrated power module) needs to be replaced. There is a faulty relay that controls the fuel pump which results in a crank but no start condition. The cost was ridiculous but even worse was that it would take up to two weeks to get the part. In doing some checking, it seems that…

    ODI 10542769

  • September 6, 2013 · 35,650 miles

    Electrical System · Engine · Fuel/Propulsion System

    My 2011 overland began hesitating while driving on friday 9/6. Was able to return home safely. Turned off the engine and then was unable to restart the vehicle. Had the vehicle taken to a local dealership and was told that the tipm module had failed which chrysler is aware of the faulty part and has already changed manufacturers. I was told due to a back order the dealerships are limited to ordering only one module…

    ODI 10542901

  • September 6, 2013 · 45,000 miles

    Electrical System

    Car won't stop. Tipm fuse exploded. Jeep dealer says i won't have a car for2 weeks and jeep won't cover this main stream issue. I found 1200 complaints on the same issue. We want extended warranty or full recall on all jeep grand cherokees. 2011 and 2012. People can die if their car shuts off on the highway. I was warned i can die if i drive this jeep by shaver jeep in thousand oaks ca. Tipm needs recall and will…

    Fire reported

    ODI 10542447

  • September 5, 2013 · 36,600 miles

    Electrical System · Engine

    2 weeks ago my car would not start, did get it started, took to dealer ship. Its apparently the timp module. This part is on back order i was told it would be in this week its not and they are not sure. It take a few tries to get it started. And twice it stalled while driving. And its making a knocking. May i add this started at 36600. Miles. *tr

    ODI 10544094

  • September 5, 2013 · 19,200 miles

    Electrical System

    Starting issues - cranks but won't start. 2011 jeep gc overland 4x4 5.7l hemi, 19,200 miles. Bad part: "totally integrated power module" (tipm) part# rl692316ai. Part is on "back order" dealer best guess is 3 to 6 wks or more - they do not know. Corporate confirmed parts situation. Aug 26, 2013 1st day jeep in shop. Dealers now has 3 vehicles all waiting for this part. My concern is that there is more demand than…

    ODI 10542103

  • September 4, 2013 · 39,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 30 mph the engine stalled without warning. The vehicle restarted within a few minutes and resumed normally. The failure recurred numerous times. The vehicle was taken to an independent mechanic where the battery was replaced. The failure continued after the repair was performed. The vehicle was akin to an authorized…

    ODI 10547503

  • September 2, 2013 · 56,500 miles

    Electrical System · Engine

    Vehicle cranks but does not starts. Part not available. Dealer claims is in national backorder. Vehicle was towed to dealer and diagnosed as a defective total integrated power module. Other 17 similar vehicles waiting for same part at chrysler jeep dealer repair shop.

    ODI 10542500

  • August 29, 2013 · 50,500 miles

    Electrical System · Equipment Adaptive/Mobility

    My jeep grand cherokee overland 4x4 2011 is experiencing starting problems. The yark jeep dealer in toledo ohio diagnosed the problem to be the total integrated power module or tipm on september 4, 2013. I had not driven the car for 5 days due to a fear of being in a strange place and not being able to get the car started. The yark dealership, on advice of chrysler, performed a software update, which seemed to work…

    ODI 10541949

  • August 29, 2013 · 44,444 miles

    Electrical System

    Incident on 8/29/13 car stalled to start- took car to dealer on 8/30/13 and they diagnosed it to be the tipm. Part was ordered but the dealer does not know when it is coming in and it is on national backorder. This tipm causes the car not to start. It took me about 5 tries to start my car- then finally it started. The car basically starts when it wants to. Called corporate 9/4 and spoke with ella complaining on the…

    ODI 10541944

  • August 28, 2013

    Electrical System · Fuel/Propulsion System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system) and nhtsa campaign number: 14v530000 (fuel propulsion system). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The…

    ODI 10652551

  • August 27, 2013 · 55,200 miles

    Electrical System

    My 2011 jeep grand cherokee finally stopped on september 2, 2013. I had to have it towed to the nearest jeep dealership. After three weeks of it not wanting to start and leaving me stranded several times i was forced to buy a new battery only for it to do the same thing. Today it was diagnosed as having a bad tipm. But that's not the bad part, a tipm is $1200.00 and it is on back order indefinitely! Looked it up…

    ODI 10541820

  • August 26, 2013 · 68,491 miles

    Electrical System

    During the summer i was having trouble starting my jeep. By 8/26/2013 it would not start at all. I scheduled an appointment at the local jeep dealer to fix the problem. I took the jeep in at the first available time, 9/9/2013. Within two days they diagnosed the problem as being the tipm unit. They told me that the unit was not available and could not give me a time when the unit would be available. The service…

    ODI 10549366

  • August 23, 2013 · 36,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The contact attempted to start the vehicle several times before it finally did so. The contact also mentioned that the battery was being drained so the fuel pump fuse had to be disconnected. The vehicle was taken to the dealer where the contact was informed that the passive entry module needed to be flashed. The…

    ODI 10551248

  • August 23, 2013 · 85,400 miles

    Electrical System

    My vehicle would not crank and stalls. Battery replaced, $179.00 later.mechanic told me that it had updates and reflashed those for $50.00 and advised me to take back to the dealership for an integrated module. After service evaluated my jeep, i was told that the problem existed in the tipm. This product is on at least a 6 week back order and that is not a guarantee. Also, there have been no recalls on this product.…

    ODI 10538292

  • August 22, 2013 · 38,700 miles

    Electrical System

    Car will not start or operate at all due to a bad tipm , this problem is now wide spread through the nation with jeep / chrysler customers. My jeep will be at the dealer ship for about 3 weeks waiting for the back ordered tipm to come in. *tr

    ODI 10542663

  • August 21, 2013 · 41,500 miles

    Electrical System

    At first would not get any response when the start button was depressed, this would happen mostly in the morning and few times during the day (changes out the batteries in the handsets twice and of course blamed the wife that it was her!!!). This past few weeks (since sept.) the engine will crank for a few seconds but will not start, this is mostly in the morning but has happened to my wife during the day. It has…

    ODI 10549374

  • August 21, 2013 · 21,000 miles

    Column · Electrical System · Visibility

    While driving my 2011 jeep grand cherokee i saw white smoke coming from the driver side sun visor and then a burning smell. I pulled over and after a few minutes the smoke cleared, the bracket for sun visor stayed hot and shows signs of melting. No injuries, the vehicle was driven to dealership immediately. *tr.. Updated 08-20-14 *bf updated 08/25/2014 *js

    Fire reported

    ODI 10536895

  • August 20, 2013

    Electrical · Electrical System · Engine And Engine Cooling

    2011 jeep grand cherokee tipm. Engine wont start. Have seen nothing but complaints online.something needs to be done. *tr

    ODI 10560700

  • August 19, 2013 · 33,000 miles

    Electrical System

    The tipm, a part of the computer, has failed and the vehicle will no longer start. Vehicles have also been known to stall, although this did not happen to me. Chrysler has failed to recall despite hundreds of issues. My small dealer in greensboro, nc has 4 vehicles with this issues. There are no parts available, and they are giving no estimate on when parts will be available. So far chrysler has failed to recognize…

    ODI 10538204

  • August 17, 2013 · 51,000 miles

    Electrical System

    Forum after forum of the same issues are happening to make and model. Users are unable to start car because of tipm issue. Apparently people have even lost power to car while driving. The tipm is also connected with air bag deployment and it will not deploy should the car lose power and hit anything. Most people cannot even afford to replace the 1200 issue. This should be a national recall or expect many accidents…

    ODI 10543987

  • August 15, 2013 · 39,000 miles

    Electrical System

    2011 jeep grand cherokee suddenly failed to start reliably. Especially after sitting overnight, it would take multiple attempts to start. Initially, the jeep dealership service department failed to diagnose the problem. Eventually after dealing with this "fail to start" situation for a month, the dealer diagnosed that the totally integrated power module (tipm) needed to be replaced. The problem began just days after…

    ODI 10553704

  • August 15, 2013 · 41,308 miles

    Electrical System

    I have a 2011 jeep grand cherokee that has a defective part called a tipm (totally integrated power module). It downloads data and is part of the onboard computer and specialized for each vehicle. *tt my defective tipm causes the vehicle to stall and eventually it will prevent it from starting. The tipm is covered under my extended warranty, but the part is on national backorder and chrysler is unable to get it from…

    ODI 10538015