1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
100–150k mi52
1–30k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 13, 2013 · 15,000 miles

    Electrical System

    I would like to place a formal compliant against chrysler group, llc. My family along with hundreds, if not thousands of other 2011 jeep grand cherokee owners. This issue is around the tipm device that seems to be failing on many consumer's vehicle dating back to the early part of 2013. Finally, after a couple to trips to the service department for this issue, i was finally told the part is on back order. The…

    ODI 10537993

  • August 6, 2013 · 40,000 miles

    Electrical System · Fuel/Propulsion System

    2011 jeep cherokee showing symptoms of same wide spread problem with starting issue. Vehicle cranks over but does not start. Must attempt numerous times until started. While driving, if vehicle dies all loss of power steering and brakes is lost and is a huge safety concern. My vehicle has 40k+ miles and problem seems to be pervasive problem throughout model year. *tr

    ODI 10549987

  • August 4, 2013 · 58,000 miles

    Electrical System · Engine

    Multiple issues. It began with the key less remote entry not working properly, not opening or locking the car. I then began to notice the car would unlock itself overnight (luckily it is kept in a garage). Moving forward, when i would put the key in the ignition, the car would start, i would then put the car in reverse, and it would immediately shut off, all power gone. I would have to slam the car into park and try…

    ODI 10533595

  • August 1, 2013 · 82,000 miles

    Electrical System · Fuel System, Gasoline

    My 2011 grand cherokee has been in the shop for 11 weeks waiting on a part.the part is a tipm. Without this part jeep doesn't start. People at dealership where i purchased jeep treat my daughter the owner like it is our fault. *jb

    ODI 10544307

  • August 1, 2013 · 57,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee 4x4. The contact stated that the vehicle failed to start. The contact attempted to start the vehicle several times before the engine engaged. The vehicle was taken to the dealer for inspection and they stated that the total integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was…

    ODI 10544303

  • August 1, 2013 · 52,000 miles

    Electrical System

    National problem! Trouble starting vehicle - bad tipm. Many reports of other jeep and chryslers have the same issue with this batch of bad parts. Log onto any jeep forum and look around! Took 25 minutes to get the tipm to start up the engine. Starting trouble went away for a couple of days but is increasingly getting worse. The problem is now effecting about every third start up and has made me miss a job interview…

    ODI 10543450

  • July 30, 2013 · 44,680 miles

    Electrical System · Equipment Adaptive/Mobility · Fuel/Propulsion System

    My jeep failed to start on the first 4 attempts. This was one of the many times it has failed to start. My service tech told me it needs a tipm, total integrated power module and that they are know by jeep to be defective and jeep needs to recall these before there are anymore accidents. I was also told it will take weeks for a replacement tipm due to the demand of the bad ones being replaced. I was also told this…

    ODI 10629868

  • July 30, 2013 · 33,500 miles

    Electrical System · Engine

    Jeep grand cherokee started having a slight miss in early july. Then jeep would not start. Waited 2 minutes then jeep started. Had jeep serviced including new spark plugs from chrysler. Still had miss at idle. Drove jeep from northern california to southern california. Still had miss. Sitting in heavy traffic jeep stalled and caused a traffic backup. Waited for a couple of minutes then jeep started.took jeep to the…

    ODI 10547311

  • July 30, 2013 · 31,000 miles

    Electrical System

    Beginning the evening of july 30, i experienced issues with starting my grand cherokee. These issues were sporadic, however once every three or four times i attempted to start the engine, the engine would crank but fail to start. On july 31, i scheduled an appointment with my local jeep dealership (videon chrysler dodge jeep in newtown square, pa) for august 5. By august 2, the jeep was not drivable as starting it…

    ODI 10537814

  • July 25, 2013 · 58,543 miles

    Electrical System

    I tried to start my jeep grand cherokee 2011 with the push start and it turned over but would not crank. I finally got it crank after several tries and waiting five minutes. I have since experienced intermittent problems starting my jeep each morning or after it sits for more than four hours. In the past week i have experienced difficulty starting everyday. It getting harder to start. I read online that a lot of…

    ODI 10542465

  • July 22, 2013 · 39,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Went to start my jeep after it sat for a few hours and noticed extended cranking. It did fire up and i drove 65 miles to the gym. Same extended cranking issue when i got out the gym an hour later, but eventually, started and i made it home. Did this one more time few days later and the first monday in august it wouldn't start when i went to leave for work in the morning. Took my wife's vehicle o work and she tried…

    ODI 10541738

  • July 11, 2013 · 35,500 miles

    Electrical System · Module

    I have a 2011 jeep grand cherokee, and was experiencing the same cold start issues i drove it for about another 2 weeks and on one trip i drove about an hour out of town and had to run into a bank. When i got back in my car i started it and died right in the middle of the driveway i was exiting. Took 30 minutes for it to restart. The paperwork says they replaced the win (wireless ignition node). 11 days in the shop.…

    ODI 10538002

  • July 10, 2013 · 17,000 miles

    Electrical System

    2011 jeep grand cherokee. I have been waiting since july for tipm replacement . (went out @ 17,000 miles) vehicle difficult to start. Was told by dealership to keep trying to drive until the part became available. However, during this time the vehicle started stalling in traffic and while driving, making this a very unsafe situation! Car is parked now and dealer estimates 4-6 wks until tipm will become available due…

    ODI 10546200

  • July 9, 2013

    Electrical System

    Jeep turns off when i am driving it. This has been an ongoing problem for several years and i have explained the problem to jeep repair shop on 2 occasions now, yet the problem continues. Recently chrysler recalled the fuel pump relay and stated it could cause stalling while driving. I have had the recall work performed however my car has stalled while driving it since the repair was completed. This is dangerous as…

    ODI 10765119

  • June 24, 2013 · 65,000 miles

    Electrical System

    This issue has to do with the totally integrated power module (tipm) used in jeep and other makes. This part is responsible for a lot of the power switching/modulation/distribution, and communications with other systems in the electrical system. There are numerous complaints online regarding this part that is on national backorder. Our car has been out of service sitting at a jeep dealer since july with no estimate…

    ODI 10538038

  • June 7, 2013 · 36,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that after numerous attempts the ignition started. The failure was intermittent and became progressively worse over a period. The vehicle was taken to an authorized dealer, who stated that the totally integrated control module needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not notified of the problem.…

    ODI 10604284

  • May 15, 2013 · 38,000 miles

    Electrical System · Engine

    I bought my 2011 jeep grand cherokee, brand new... Literally 0 miles on it. Beginning at just shy of 36,000 miles it began to intermittently have cranking and starting issues. Every time i would take it to the service center at the dealership, they could never get the problem to "replicate." after several diagnostic tests costing $104.86 each, they found nothing. When the vehicle reached 38,902 miles, and after the…

    ODI 10628980

  • May 11, 2013 · 18,302 miles

    Electrical System · Engine

    Engine starts after key fob is bumped. My garage is inside my house. We could die from carbom monoxide poising reported to dealership they said nothing could be done.maybe my attorney can do something. *tr

    ODI 10511477

  • May 1, 2013 · 36,000 miles

    Electrical System · Fuel/Propulsion System

    It all started with what we thought was a bad key fob. After about 3 trips to the dealer they finally suggested that we replace the key fob. That seemed to take care of the problem for a little while then it progressed to not starting on the 1st, 2nd, and sometimes 3rd try. It just kept getting worse until it might take up to 10 tries before it would fire up . Then it got to when it would start it would immediately…

    ODI 10648409

  • April 27, 2013 · 43,000 miles

    Electrical System · Fuel/Propulsion System

    After having occasional difficulties starting the car, my problems finally reached a climax when my car shut off mid-drive. Jeep has explained that i have faulty tipm. I have found through online research that this is very common. These failures have been occurring for years, yet jeep still installs these same tipms. I understand there is a pending class action lawsuit, suggesting that jeep has known about this…

    ODI 10576140

  • January 20, 2013 · 36,450 miles

    Electrical System

    Tl* the contact own a 2011 jeep cherokee. The contact stated that while driving approximately 10 mph, the vehicle suddenly stalled. The vehicle was taken to the dealer three different times for diagnosis. The technicians performed a flash update and replaced the win module. The failure continued after the repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure…

    ODI 10500908

  • December 19, 2012 · 20,000 miles

    Electrical System · Vehicle Speed Control

    This vehicle is equipped with a adaptive speed sensor that keeps the vehicle at a preset distance from the vehicle in front with cruise control on. Vehicle is also equipped with a forward collision warning system which warns the driver to brake if it senses an approach of an object that is unsafe. The problems: the system will shut it self off, flashing a warning that the forward collision warning system is not…

    ODI 10508655

  • December 11, 2012 · 21,517 miles

    Electrical System · Engine And Engine Cooling

    2011 jeep grand cherokee. Consumer writes in regards to vehicle stalled then turned off while driving. *smd the consumer stated when the vehicle stalled, it became impossible to the steer the vehicle, the brakes did not respond, the headlights went out, they blinkers did not work and the dashboard was dark. The only display on the sash was the radio/navigation display and the center console text indicating how to…

    ODI 10498721

  • October 1, 2012 · 34,000 miles

    Electrical System · Service Brakes · Suspension

    Purchased 2011 jeep grand cherokee overland used in summer of 2012. 3rd jeep and have stayed with jeep because felt they were a safe reliable car. Shortly after purchase the car would sound like it was "computing" near the engine--while off and key not near car. Told this was normal. Alarm started to go off for no reason, day time running light on driver side stopped working (not bulb) and started working a few days…

    ODI 10597379

  • October 1, 2012 · 30,000 miles

    Electrical System

    I purchased the vehicle pre-owned with 28,000 mi on it and a year old, after a month of having it, the car would continue to have difficulty starting. Brought to dealer they couldn't diagnose. By the 3rd time they replaced starter. Car still had problems. Now a year later and out of warranty it is still occurring (especially when it is cold).. Brought back to jeep and they now say it is the tipm and will be $1000 to…

    ODI 10553563