2011 Jeep Grand Cherokee Electrical System Problems
- 600
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 600 stored complaint records:
- 6 indicate a crash
- 7 indicate injury
- 34 indicate fire
What owners report
- without warning · 19 records
- electrical system · 18 records
- fuel pump · 17 records
- chrysler dodge · 13 records
- pump relay · 12 records
- needed replaced · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 208 |
| 60–100k mi | 147 |
| 100–150k mi | 52 |
| 1–30k mi | 52 |
| 150–400k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Tried to enter vehicle. Would not unlock using passive key fob. Had to use a key to unlock door. Once door unlocked, the security horn started. Had to re-lock door to shut horn off. Door would now unlock using passive system. Have had numerous instances of the vehicle not recognizing the key fob. Had to take it out of my pocket and hold it close to the dash or open and close the door several times before being able…
ODI 10472636
Electrical System · Engine
The remote start on the jeep starts but does not run. I was told the tipm was bad in it and cuts off fuel to the jeep and also causes the ar bags not to work, also controls alot of other electrical parts on the jeep. I feel jeep should have already had a recall on this part as they know there are numerous problems anad they are putting people in danger while driving. I undertand there are so many bad they are on…
ODI 10546633
Electrical System · Engine
In june 2012 my vehicle began giving problems starting after several days back and forth to the dealer i was told my vehicle needs a pcm. The pcm was ordered and replaced but the problem still exist. I was then told the tipm had an issue. The tipm was replaced and the vehicle seems to be working as far as the issues starting but i kept having problems with the vehicle shutting off while driving. Months and moths…
ODI 10640236
Body · Electrical System
Back in june 2012 i began experiencing problems with my vehicle. The vehicle was giving a hard start and stalling while driving. The vehicle has been back and forth to the dealership for these problems and as a result the hard start is the only thing that was fixed. In may 2013 the dealership installed a device called the starmobile to monitor the vehicle to see what causes the vehicle to shut down. Upon taking it…
Crash reported
ODI 10548672
Electrical System
Unable to use remote entry and,start-message unable to locate key-have to use manual entry system etc. Dealer fixed same day. Now approx. One year later with only 8,550 miles unable to do again same type problem but more so-we were taken both set of keys to unlock doors and to start -then would not do either back to manual. Dealer service said 10 days -to 2 weeks to replace -now after checking with dealer after 2…
ODI 10522593
Electrical System
Similar to other complaint filed 2/13/2012. 2011 jeep grand cherokee, problems with the key fob 3 times (4 if you include the battery dying after just over a year) whereby driver was stranded due to key fob malfunction. First time dealer thought it was a defective key fob, however, while waiting for a replacement the then currently working key fob also malfunctioned- whereby the "defective" fob was tried and it…
ODI 10508432
Electrical System · Vehicle Speed Control
Recently having issues while trying to start my 2011 jeep gc. The engine will turn over but will not start the electronic throttle control (etc) warning light comes on. This has been happening intermittently and becoming more frequent. In doing research, it seems this is a common problem with this model and the replacement part is not only costly, but on bo for a undisclosed time frame. *tr
ODI 10546829
Electrical System
December 5, 2011 vehicle remote started, shut off and failed to restart. Taken to dealership, related that it was a key programming issue. December 9, 2011 vehicle would not start, towed to dealership, related that it was a climate control module. December 12, 2011 vehicle would not start, taken to dealership, related it was a "totally integrated power module" and a block fuse. Vehicle remained out of service until…
ODI 10446225
Electrical System · Engine And Engine Cooling · Unknown Or Other
We purchased a new 2011 jeep grand cherokee 11/23/2011. The car had 308 miles on odometer. On 11/25/2011 as we were going out of town the vehicle's diagnostic (obd ii) system warning appeared, with a symbol "mil" indicating a malfunction indicator light. I checked the fuel tank cap and it was tight, i drove the vehicle to the nearest chrysler/jeep dealership in hamptonroads, va. The service department checked out…
Fire reported
ODI 10438747
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that there were various electrical shortages within the vehicle that occurred intermittently. The dealer was not able to neither replicate nor diagnose the failures. The contact also indicated that the brakes failed on several occasions and went to the floorboard abnormally. The contact had to apply force to stop the vehicle on numerous occasions.…
ODI 10651336
Electrical System · Engine · Vehicle Speed Control
I bought a 2011 grand cherokee from shave jeep in thousand oaks, ca. The vehicle started to malfunction within days after purchase. It would seize up, usually at highway speed, stall out, thus losing power steering and brakes. I brought the car in for service about 8 times until i almost got hit by a big rig on the highway at night when my car died. The constant engine light reading was a camshaft position sensor.…
ODI 10522343
Electrical System · Engine · Fuel/Propulsion System
My vehicle is having trouble starting and my fuel pump continues to pump after the vehicle is off which is killing my battery. I've only had the car for a year and its only two years old. *tr
ODI 10549630
Electrical System
Vehicle will not start. Apparently all of the 2011 suv jeep grand cherokees have the issue with the tipm. The part will cost me over a thousand dollars to repair and the part is on backorder. In the meantime, i have no transportation to get to work. I have bad knees and a bad back and cannot continue taking the bus. I am a teacher and have been late getting to school for the past 2 weeks. *tr
ODI 10546828
Electrical System
Sometimes, not often when i use the cable tv remote my vehicle starts up in the garage and runs for 15 minutes or until i turn it off, if i know it has started. This has also happened when i turn my electronic fire place on. The first time this happend i herd a noise, i thought was a car running in my drive way, as i walked into the garage to open the garage door i knew immediately it was my vehicle and ran for the…
ODI 10716354
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the forward collision system was defective and if a vehicle was in front of the contact and he approached the vehicle at rapid speeds, the alarm would not sound in time enough to avoid a crash. The failure would also occur when attempting to park the vehicle and would not alert him when the vehicle was too close to another. The vehicle was…
ODI 10434259
Electrical System
Purchased 2011 jeep grand cherokee laredo new from dealer mick's north hills chrysler. Have had vehicle in for repair or reprogramming of passive entry and pushbutton start multiple times. The problem began happening the day after it was purchased. Repair took quite a while and also had downtime where vehicle shut itself off when driving at least twice. The original problem was corrected after multiple visits and…
ODI 10399576
Electrical System
Vehicle unlocks randomly as i walk away from it, have to lock then try again and again sometimes. Several times have come back to vehicle after locking it only to find it unlocked. I have taken it to 3 dealerships including the one i bought it from and they have never fixed the issue as stated.
ODI 10716350
Electrical System
There were electrical failures leading up to the complete electrical and engine system shutting down while driving. After being to the dealer for serious vibration and countless other issues, including remote start needing complete replacement and tons of software updates and was still not fixed!!!!!!! Electrical failures started with key and key fob not functioning, which caused vehicle to be inoperative. The major…
ODI 10392979
Electrical System
Hi, my name is [xxx]. On jan. 18, 2011 i purchased a 2011 jeep grand cherokee x package from grand prix jeep and suburu, for my daughter, for her first car. On march 12, i was stopped at a light, my foot on the brake, the car started to rev high and then was trying to accelerate forward, i thought the cruise control was on, i had no idea what the problem was, but it was so scary. I had to ride with my foot on the…
ODI 10393808
Electrical System
The jeep has a faulty tipm which controls the whole car. It would not start just turns over. I had it towed in for repair and they told me it was something other than the tipm. And that they had fixed it. It has happened many times since and they keep saying they fixed it or that they cant find anything wrong because it works when its at the shop. Now i have it in for the same problem and they admit its the tipm.…
ODI 10551462
Electrical System
There were (3) electrical failures leading up to the complete electrical and engine system shutting down while driving. Electrical failures started with key and key fob not functioning, which caused vehicle to be inoperative until win module was replaced. The major safety concern occurred when vehicle completely stopped functioning while driving 40 mph. All headlights and electrical system shut down, power steering…
ODI 10370993
Electrical System
Tl*the contact owns a 2011 jeep grand cherokee. While traveling 55 mph the contact noticed a high pitch sound coming from the ventilation system. The vehicle was taken to the dealership where the contact was informed that the vehicle was performing normally. The contact noticed the failure since the vehicle was purchased. The current and failure mileages were 1300.
ODI 10357248
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee 4x4. The contact was unable to open the doors when activating the key fob. The vehicle was taken to an authorized dealer, where the key fob was replaced with a new key fob. Five months later, the identical failure recurred. The vehicle was taken back to the dealer and the key fob was replaced for the second time. The contact planned to notify the manufacturer of the…
ODI 10447741
Electrical System · Fuel/Propulsion System
Starting in late august my car became hard to start would just turn over and not start like its not getting gas, it started doing it more and more and i started researching it and noticed a hole lot of people was having this problem and a recall was going to be issued oct 24th. I called chrysler and they said my vine number was not part of the recall this is crazy im having the same problem as everyone else but my…
ODI 10650252
Electrical System
The vehicle would crank multiples time before starting. Three or four times, the car shut down while driving; it finally came down to the fuel pump not shutting down after the ignition switch was turned off, and the only way to shut down the fuel pump was to pull the fuse out of the ecm unit in the engine compartment. I was charged $1200 dollars for a new ecm unit at the dealer but the new unit was defective and…
ODI 10564684