2011 Jeep Grand Cherokee Electrical System Problems
- 600
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 600 stored complaint records:
- 6 indicate a crash
- 7 indicate injury
- 34 indicate fire
What owners report
- without warning · 19 records
- electrical system · 18 records
- fuel pump · 17 records
- chrysler dodge · 13 records
- pump relay · 12 records
- needed replaced · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 208 |
| 60–100k mi | 147 |
| 100–150k mi | 52 |
| 1–30k mi | 52 |
| 150–400k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Exterior Lighting
While motoring along, my wife and i noticed an acrid smell which became more and more intense until our eyes began to burn and it became clear that the acrid smell was from our own vehicle, and not from another source such as some other vehicle driving ahead of us. We pulled off the road and immediately we saw smoke coming from the passenger-side sun visor which was is the up position. We shut the car off and…
Fire reported · 2 injuries
ODI 10735042
Electrical System
Alternator failure diagnosed as faulty regulator by mechanic. Symptoms began spontaneously wherein vehicle would not start. After charging or jump starting vehicle, battery would again go dead after vehicle sat off/not running for a few hrs (less than 8).
ODI 10735674
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 14v530000 (electrical system). The failure mileage was 35,000.
ODI 10747817
Electrical System · Service Brakes · Steering
Tl* the contact owns a 2011 jeep grand cherokee. While making a right turn at 20 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, the brake pedal was depressed but the vehicle failed to stop and then stalled. The contact was able to restart the vehicle. The dealer was unable to diagnose the failure. The vehicle was…
ODI 10734360
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the push to start failed to start the vehicle without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was unknown. The failure mileage was 60,000.
ODI 10733990
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While accelerating from a stop, the vehicle stalled without warning. The failure was experienced numerous times. The vehicle was repaired according to nhtsa campaign number: 14v530000 (electrical system); however; the repair did not correct the failure. The manufacturer was notified. The approximate failure mileage was 70,000.
ODI 10854842
Electrical System · Engine
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the check engine light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic module needed to be replaced. The vehicle was repaired; however, only the codes were erased. The contact received notification of nhtsa campaign number: 15v879000(electrical system, interior lighting), but the part to do…
ODI 10845810
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While decelerating to approach a stop sign, the vehicle stalled and the electronic stability control and forward collision warning indicators illuminated. The vehicle was serviced per nhtsa campaign number: 14v530000 (electrical system), but the remedy failed to repair the vehicle. The contact mentioned that the vehicle was serviced three times for the same recall…
ODI 10949224
Electrical System · Fuel/Propulsion System
Jeep was taken in for the p54 fuel pump relay recall on 6/12/15. Next morning after returning from dealer, the engine would crank but not start. This problem was intermittent, and the engine would sometimes start after 15-30 minutes of trying. Eventually on 6/15/15 it wouldn't start all morning so was towed back to dealer. They couldn't replicate problem and released car back to me doing nothing. Intermittent no…
ODI 10748931
Electrical System · Interior Lighting · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the brake pedal was applied and traveled to the floorboard several times. The dealer was notified immediately and was unable to replicate and diagnose the failure. The failure continued. The vehicle was taken to a mechanic who replaced the brake booster. The contact also received notification of nhtsa campaign number: 15v879000 (electrical…
ODI 10893430
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While driving at 30 mph, the passenger side vanity lamp caught fire. The vehicle was not diagnosed or repaired. The contact received a notification of nhtsa campaign number: 14v391000 (electrical system) and believe the failure was related to the recall. The contact did not sustain any injuries. The manufacturer was notified of the failure. The approximate failure…
Fire reported
ODI 10723677
Electrical System
Recall repair for visor was completed jan. 16,2015. On may 18th 2015 while driving the drivers side sun visor erupted into flames. I pulled into the nearest location, which was a gas station. The mechanic doused the flames with his fire extinguisher....the car was towed to the dealer where it was purchased and we are still waiting to hear from this dealer. In feb. The car was serviced for electrical problems twice…
Fire reported
ODI 10717265
Electrical System · Engine · Unknown Or Other
NO VOLTAGE INDICATOR LIGHT OR VOLTAGE READER
ODI 10716359
Electrical System · Visibility
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the recall repair was performed for nhtsa campaign number: 14v391000 (electrical system) in october of 2014. On may 2, 2015, while driving at an unknown speed, smoke appeared from the driver side sun visor. Shortly after, flames were present coming from the visor. The contact used a fire extinguisher to extinguish the flames. The cause of the…
Fire reported
ODI 10715282
Electrical System
Tipm- total integrated power module fails. Vehicle electrical malfunctions, engine cuts, won't start at times.
ODI 10721904
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v391000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available. Updated 09/18/15*lj
ODI 10744631
Electrical System · Engine · Fuel/Propulsion System
On or about april 20, 2015 i had just driven my jeep about 20 miles to get groceries came home unloaded and went back to start jeep to go pick up grand daughter at school and the jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called chrysler and they sent dealer to get jeep. About an hour later jeep started then but they took…
ODI 10725120
Electrical System · Engine · Fuel/Propulsion System
I had the tipm fuel pump relay bypass "fix" done last fall after failing to start a number of times. It has been recalled since i had the repair done. I am now experiencing the exact same problem. It fails to start a few times each week, eventually starting after several attempts. I've taken my vehicle to a local dealership a number of times and they can't find anything wrong (no error codes). This is an…
ODI 10713458
Body · Electrical System · Visibility
I received notice by mail in december that my 2011 jeep grand cherokee had a recall (p36 sun visor wiring) and there was a risk of fire due to a wiring issue. I immediately took my car to dadeland dodge chrysler jeep in miami, fl to get the recall fixed. My car was at the dealership for about 24 hours being repaired and the next day i was called to go pick it up because the recall had been done and the car was good…
Fire reported · 1 injury
ODI 10711836
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 15 mph, the vehicle stalled without warning. The vehicle was restarted after several attempts. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred after the vehicle was serviced under nhtsa campaign number: 14v530000 (electrical system). The vehicle was taken back to dealer where the fuel…
ODI 10862485
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact received nhtsa campaign number: 14v530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10746644
Electrical System · Visibility
Tl* the contact owns a 2011 jeep grand cherokee. While in park, the sun visor caught fire and flames spread throughout the vehicle. The fire department was able to extinguish the fire. A police report was not filed. The vehicle was towed to a dealer. The technician diagnosed that the sun visor, roof liner, air bags, steering column, and other multiple parts needed to be replaced. The vehicle was not repaired. The…
Fire reported
ODI 10705802
Electrical System
2011 jeep grand cherokee. Consumer writes in regards to totally integrated power module recall. *smd the consumer stated the recall letter stated the parts were not available. However, the letter stated if a failure had been experience to submit documentation. The consumer submitted the required documentation . Chrysler informed the consumer because she had a third party extended warranty with a $300 deductible that…
ODI 10679188
Electrical System · Engine
Intermittently, the vehicle will crank but not start on the first try. Usually only happens if vehicle has been sitting for several hours. Sometimes it will start, but immediately stall. *tr
ODI 10701142
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle made a jerking motion and stalled. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The technician diagnosed that the fuel pump and the tipm module needed to be replaced. The vehicle was not repaired. The vehicle was experiencing the failure listed in nhtsa campaign number:…
ODI 10724379