2011 Jeep Grand Cherokee Electrical System Problems
- 600
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 600 stored complaint records:
- 6 indicate a crash
- 7 indicate injury
- 34 indicate fire
What owners report
- without warning · 19 records
- electrical system · 18 records
- fuel pump · 17 records
- chrysler dodge · 13 records
- pump relay · 12 records
- needed replaced · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 208 |
| 60–100k mi | 147 |
| 1–30k mi | 52 |
| 100–150k mi | 52 |
| 150–400k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Engine
Vehicle has completely shut down while driving 5 times in the recent past. 1x19 oct; 2x31 oct; 2x7nov. The vehicle completely shuts off while driving. This is very dangerous as all power is lost for breaks, steering, and obviously no acceleration. Chrysler safety recall p54 has been applied prior to these issues. Dealer and chrysler are charging me customer (at my expense) to flash new software files on the vehicle…
ODI 10789772
Electrical System · Engine
Since safety recall p54 was applied, my vehicle has completely died while driving on 5 separate occasions 1 on 19oct, 2on31oct, and 2on7nov. The vehicle is currently at sam lehman chrysler jeep dealership in peoria, il. They claim that i need new software at my expense to address the vehicle shut downs. Attached transcript is with chrysler. They do not appear to take this safety issue very seriously.
ODI 10789757
Electrical System · Exterior Lighting
10/10/2015 at approximately 320 pm cdt, i was driving i35 south between duluth mn and minneapolis mn. Smoke started billowing out of the headliner, rh side above the windshield/sun visor. I pilled to the side of the road, pulled the a pillar and pulled down the headliner. Flames were present, i reached in thinking it was a wire (it was) sustained burns on my right hand. Grabbed the owners manual , located the fuse…
Fire reported · 1 injury
ODI 10786551
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while in park, the keyless entry and the key fob failed without warning. The vehicle had to be started manually using the key. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 95,717.
ODI 10781161
Electrical System · Visibility
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v391000 (electrical system). The recall repair was performed. While driving approximately 35 mph, the contact noticed an abnormal odor. The vehicle was pulled over and the contact noticed smoke coming from the passenger side visor. The contact pulled down the visor and noticed melted plastic. There were…
Fire reported
ODI 10779346
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While in park and attempting to start the vehicle, the vehicle failed to start and the system lock was displayed across the message board. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000. Updated 11/18/15*lj,updated 3/30/18*jb *tr
ODI 10767299
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While attempting to start the ignition, the battery failed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. Updated 11/19/15*lj updated 03/30/18*jb *tr
ODI 10766673
Electrical System · Engine · Steering
This is the sixth time, today, 9/13/15. I haven't been killed yet, but it's a future possibility. My jeep loses power and will not steer. It happened with my mom and my only child in the jeep. Chrysler tells me every time to take it to the local dealer, quirk jeep in marshfield, ma. I do. They run the ever popular 'diagnostics' and find nothing wrong with it. Yet, it keeps happening! The last time it happened, i was…
ODI 10763420
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that when having nhtsa campaign number: 14v530000 (electrical system) performed on the vehicle, that the tipm unit placed on the vehicle to repair the issue was from a jeep wrangler and the contact did not believe it was an adequate fix. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
ODI 10863366
Electrical System · Service Brakes · Suspension · Visibility
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was repaired for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work…
ODI 10767493
Electrical System · Service Brakes · Service Brakes, Hydraulic
2011 jeep grand cherokee. Consumer writes in regards to dealership has not tried to remedy recall defects. *smd the dealer informed the consumer, the parts were not available. The consumer referenced recall numbers 14v391000,14v530000 and 14v154000. *jb
ODI 10759487
Electrical System · Fuel/Propulsion System
Tipm failed causing car to stall while in motion during rush hour traffic. Power steering, power brakes also failed. Lastly, power door locks also failed with one year old in the car.
ODI 10787426
Electrical System
I was driving and my eyes started burning then smoke was coming out of the visor. Then there were sparks and small flames from sunroof. It almost caught my hair on fire. I had the recal wiring replaced in july and this happened august 30, after recall completed.
Fire reported · 1 injury
ODI 10760399
Electrical System
August 29, 2015 i had a tune-up performed on my 2011 jeep grand cherokee overland. When i returned to pick up my vehicle i was informed that when the service advisor was removing the car from the garage a fire started in the interior of the vehicle. The service advisor showed me the interior damage and it was the passenger sun visor. The visor had approximately a quarter size burn mark on the plastic piece covering…
Fire reported
ODI 10762046
Electrical System · Visibility/Wiper
Tl* the contact owns a 2011 jeep grand cherokee. While driving 10 mph, the sun visor caught fire. The fire independently extinguished itself. A police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 111,000. The vin was not available.
Fire reported
ODI 10760763
Electrical System
Smelled smoke and the car started to fill with smoke. We pulled the car over and the passenger side sun visor and headliner were on fire. We vacated the vehical and called for help. The car was serviced for this specific recall in december of 2014.
Fire reported
ODI 10749911
Electrical System · Structure · Visibility
Tl* the contact owns a 2011 jeep grand cherokee. While driving at approximately 70 mph, the driver side sun visor and headliner caught fire. The contact extinguished the fire. The contact sustained serious burns to his left hand that required medical attention. A police report was not filed. The vehicle was serviced under nhtsa campaign number: 14v391000 (electrical system) but the remedy failed to repair the…
Fire reported · 1 injury
ODI 10778519
Electrical System · Engine · Exterior Lighting
1. The vehicles head has to be replaced due to bad valves at only 59,000 miles. 2. The front right turn signal stopped working, and is burning the bulb socket and headlight housing. It was determined by an independent mechanic that the tipm module is going bad causing shorts, and other electrical issues. (the dealer claims it is a burned bulb socket, but we tested the socket, and entire system and found the true…
ODI 10783054
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle experienced an electrical failure and was unable to be started. The contact received notification of nhtsa campaign number: 14v530000 (electrical system). The vehicle was taken to an independent mechanic where it was diagnosed as a failure of the fuel pump relay. The dealer was notified of the failure, however, the vehicle was not…
ODI 10748710
Electrical System
August 9, 2015, left home in my jeep and drove approximately for a half mile than noted a severe smell inside . Turned around and went back home thinking that oil is leaking and burning. August 10, 2015, drove to work approximately 15 miles. At work, on the parking lot i lowered the sunvisor on the driver side and that's when i discovered the cause of yesterday's smell. There is a large burned out hole in the roof…
Fire reported
ODI 10747609
Electrical System
Fire started in passenger sun visor. Recall p36 was repaired on 2/18/15.
Fire reported
ODI 10748399
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While driving at 50 mph, the alternator failed and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed that the alternated failed. The manufacturer was notified of the failure. The failure mileage was 26,700. Ma 10/15/2015 *cn
ODI 10746482
Electrical System
While traveling at a speed of 55 mph on the highway with my daughter in the car, the charging system light came on and seconds later the car killed. All power was lost and thankfully i wasn't in an intersection or anything and i was able to pull the vehicle over towards the shoulder. Vehicle would not start after. Got someone to try to jump it off but it would die as soon as we would take the cables off. Had battery…
ODI 10745334
Electrical System
When stopped trying to start the engine, push button starter will not start the car. Have to turn the switch to get a restart. Sometimes takes several tries. Have had engine not cut off when button pushed. Had to repeat several time to get engine to stop.
ODI 10789107
Electrical System · Engine · Fuel/Propulsion System
Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
ODI 11005892