1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
1–30k mi52
100–150k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 1, 2016 · 48,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at an unknown, the vehicle stalled and failed to restart. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch module needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 48,000.

    ODI 10852689

  • February 26, 2016

    Electrical System · Exterior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms…

    ODI 10885582

  • February 16, 2016

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms…

    ODI 10862605

  • February 15, 2016

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/19/17*lj *as

    ODI 10967998

  • February 12, 2016 · 48,000 miles

    Control Module (Tcm, Pcm) · Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. While driving at various speeds, the abs, check engine, four wheel drive, anti-skid, and air ride warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the pcm module needed to be replaced. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The…

    ODI 10854068

  • February 11, 2016

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the parts for months. The contact called more than one dealer and was unable to schedule a repair within a reasonable time frame. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/21/16*lj

    ODI 10894171

  • February 11, 2016

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 jeep gran cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system , interior lighting ) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.

    ODI 10893906

  • February 11, 2016 · 50,510 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the alternator disconnected and failed. The vehicle was taken to the dealer where the failure was unable to be replicated. The manufacturer was notified of the failure. The contact also received notification of nhtsa campaign number: 15v879000 (electrical system , interior lighting) and the contact was unable to receive the part within a…

    ODI 10836854

  • February 9, 2016 · 90,000 miles

    Electrical System · Fuel/Propulsion System

    Jeep will only start with remote starter. Push button start does not work. I had the fuel pump replaced however, am just learning of a tipm recall for this model. Vehicle was in stationary position in my garage when it would not start.

    ODI 10836830

  • February 2, 2016 · 57,000 miles

    Electrical System · Engine · Steering

    The 2011 jeep grand cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. This causes a loss of power steering and power brake functions. It has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light. Chrysler issued a recall (p54) related to…

    ODI 10944953

  • February 2, 2016 · 48,000 miles

    Electrical System

    Stalls upon decleration and turning without warning. No log. Starts right back up. Remotely turns on at random times.

    ODI 10939967

  • February 1, 2016

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not…

    ODI 10865851

  • January 14, 2016 · 91,705 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. When the contact attempted to start the vehicle, there was an abnormal knocking noise. In addition, while driving 40 mph, the heat failed to operate. The vehicle was taken to a dealer where it was diagnosed that the side blend air door actuator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of…

    ODI 10865813

  • January 12, 2016

    Electrical System · Interior Lighting · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bettenhausen chrysler dodge jeep ram, 8355…

    ODI 11063026

  • January 12, 2016

    Electrical System · Interior Lighting · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gillman chrysler jeep dodge ram, 10585 w…

    ODI 11061573

  • January 5, 2016 · 64,000 miles

    Electrical System · Fuel/Propulsion System

    Vehicle had external fuel relay installed over a year ago by dealer. This vehicle had not experienced an issue with the fuel relay. Now vehicle is having the same issues - engine stopping for no reason, even while driving - as described in the complaints about the tipm. Very dangerous and the "fix" by fca, appears to not be a permanent fix.

    ODI 10821101

  • January 1, 2016

    Electrical System

    Hello nhtsa team, i am writing to you to ask that additional vin numbers be included in an existing recall. The existing recall is p60 / nhtsa 14v-634 for alternator failure. Can you please include vin [xxx] into the recall. The alternator in my 2011 grand jeep cherokee, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the…

    ODI 11042275

  • January 1, 2016

    Electrical System

    Hello nhtsa team, i am writing to you to ask that additional vin numbers be included in an existing recall. The existing recall is p60 / nhtsa 14v-634 for alternator failure. Can you please include vin [xxx] into the recall. The alternator in my 2011 grand jeep cherokee, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the…

    ODI 11042269

  • December 30, 2015 · 140,000 miles

    Electrical System · Exterior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the totally integrated power module was defective and replaced. The contact stated that the repair affected the passenger side turn signal, which caused the front fog lights to blink. Dodge chrysler jeep city (4395 us-130, burlington, nj 08016, [redacted]) stated that the initial repair caused the passenger side turn signal to have to be…

    ODI 11166322

  • December 28, 2015

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee.the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The vin was not provided.

    ODI 10893931

  • December 2, 2015 · 57,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that he received nhtsa campaign number: 14v391000 (electrical system) and was waiting for approximately six months for the recall part. The contact mentioned that he was informed that he would be contacted when the parts would to become available. The manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…

    ODI 10808009

  • November 18, 2015 · 79,378 miles

    Electrical System · Engine

    THE ENGINE SHUTS OFF RANDOMLY WHILE DRIVING

    ODI 10794809

  • October 29, 2015 · 48,000 miles

    Electrical System · Suspension

    1. None of the controls on the steering wheel work. I cannot use the controls to change channels on my radio or increase / lower the volume. I cannot use the telephone hands free controls when trying to make a phone call... 2. All of the interior lights inside the vehicle stopped working. Regardless of what car door is opened 3. Light came on saying traction control was off. The light was a picture of a car with two…

    ODI 10821343

  • October 26, 2015 · 91,200 miles

    Electrical System

    Chrysler recall # p54 regarding totally integrated power module was applied to my vehicle. It totally shut off while driving on 3 separate occasions prior to the so called "fix" via p54. My vehicle shut down while driving home last nite. Each time the vehicle has shut down, it has happened whilst breaking and coming to an intersection. This was the same as last nite in which the vehicle shut off while i was…

    ODI 10786352

  • October 21, 2015 · 31,000 miles

    Electrical System · Roof And Pillars

    Tl* the contact owns a 2011 jeep grand cherokee. When the contact started the vehicle, flames appeared from the roof on the driver side. In addition, the instrument cluster lost power. A fire and a police report were filed. The firefighters sustained injuries while extinguishing the fire, which required medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.

    Fire reported · 1 injury

    ODI 10784955