2011 Jeep Grand Cherokee Electrical System Problems
- 600
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 600 stored complaint records:
- 6 indicate a crash
- 7 indicate injury
- 34 indicate fire
What owners report
- without warning · 19 records
- electrical system · 18 records
- fuel pump · 17 records
- chrysler dodge · 13 records
- pump relay · 12 records
- needed replaced · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 208 |
| 60–100k mi | 147 |
| 1–30k mi | 52 |
| 100–150k mi | 52 |
| 150–400k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
2/9/16 i remote started the jeep for about 3 minutes while i gathered my stuff up to leave. I drove the car approximately 4 miles. At the stop light i noticed my steering wheel was locked. I put my hazards on, put the car in park and started it up again. The car started just fine. 2/13/16 i drove for about 3 miles and as i was going downhill and i was slowing down to turn right the car stalled. If there was not a…
ODI 10914254
Electrical System · Interior Lighting
Tl* the contact owns a 2011 jeep grand cherokee. On february 11, 2016, the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10895265
Electrical System
The alternator is bad i have change the battery twice, when i reserch i found out that the alternator are the same with durango and they are recalled. It stopped on the road twice. I have to call triple a to tow it.
ODI 10895172
Electrical System · Interior Lighting
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10919312
Electrical System · Interior Lighting
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts…
ODI 10893432
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10888621
Electrical System · Engine · Fuel/Propulsion System
Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
ODI 11005889
Electrical System
1st the sensor for "key not detected" displayed.i had it fixed at the dealership. Shortly after, it returned but this time all the sensors on the dash lit up and the vehicle transmission dropped in gear. Almost got rear ended by a truck on the highway.the speedometer shut down and the wipers turned on. I pulled over and turned off the vehicle. Once it finally restarted, it would not get off the park gear. Finally…
ODI 10888142
Electrical System
Alternator has failed. Charging fault and battery fault light came on shortly before vehicle died completely. Upon replacing battery, vehicle started but battery did not charge and died again while driving causing a stall in traffic without sufficient charge to power hazard flashers necessitating a tow truck to come and remove vehicle.
ODI 10883171
Electrical System · Exterior Lighting · Visibility/Wiper
I took my 2011 grand cherokee to the dealer for the normal maintenance. However, there were a couple of recalls so i asked them to take care of them. Recalls were related to the fuel pump relay and to the sun visor (which apparently can short-circuit and cause a fire). There was a firmware update for the tipm also so i got that done too. 3 weeks later, i get on my car, i put the ignition to on and the wipers went…
ODI 10876552
Electrical System · Engine And Engine Cooling · Service Brakes · Steering
Was slowing down from 50 mph to make a left hand turn. As i was entering the turn, at about 30 mph, the engine shut off. All dash lights still functional, radio was still on, turn signal still on. There was no sputtering. Lost power steering and power braking (and any other items that are not functional while in "run" mode). Shifted to "neutral", but it would not start because the transmission was not in "park".…
ODI 10875227
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer indicated in mid june of 2016 that the part may become available in august of 2016, which then changed to december of 2016. The manufacturer could not provide an…
ODI 10947344
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10873671
Electrical System
On june 5, 2016 @ 2:00am i was awakened by popping sounds from outside. I got up to see an orange ball of light, i went to the window and felt the heat from it and seen my jeep was on fire. If not for the fire department showing up my house would have likely burned also. The car was parked under the carport in the driveway and no one was driving it the previous day.
Fire reported
ODI 10872698
Electrical System · Engine · Headlights · Visibility/Wiper
Tl* the contact owns a 2011 jeep grand cherokee. While driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. The check engine warning indicator also illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was still at the dealer. The manufacturer was not made aware of the failure. The vin and failure mileage were unknown.
ODI 10959582
Electrical System
On friday evening and saturday morning we start the vehicle and the key became extremely hot to the touch after pulling out of ignition. The key has never done this before. We tried the spare key and it did same thing. We turned car for awhile, tried a couple hours later key was not hot. Sunday morning went to start car drove awhile key became hot. We filed a complaint last week about the dashboard and the lights…
ODI 10865228
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that all the instrument panel warning indicators illuminated. The vehicle was not diagnosed or repaired. Two years prior to the failure, the vehicle was repaired under nhtsa campaign 14v530000 (electrical system). The vehicle was also included in nhtsa campaign 15v879000 (electrical system , interior lighting ) however the parts to perform the…
ODI 10864588
Air Bags · Electrical System · Unknown Or Other
The sun visors on the passenger side caught on fire the lining was burned, the compass on the dashboard was out as well. Also i have been having a problem with the driver airbag light it has been turning on and off for the past 3 years. I have taken it multiple times to the dealership service to get fixed and they are unaware of the problem. It is a safety issue because if i was to get in an accident the airbag will…
Fire reported
ODI 10902966
Electrical System · Engine · Vehicle Speed Control · Visibility
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use the electronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the…
ODI 10892788
Electrical System · Interior Lighting
2011 jeep grand cherokee. Consumer writes in regards to second sun visor recall notice states may experience a high resistance short wiring after service repair may result in an inoperative vanity lamp and /or electrical fire. *smd the dealer informed the consumer, the previous recall did not fix the problem with the vanity lamp wiring. The dealer informed the consumer, the parts were not available. *jb
ODI 10869961
Electrical System · Unknown Or Other
Takata recall a/a system never work properly, i am a person who don't like to use it where ever i drive with that system turned on. Just when really lower or hight temperatures are running (winter and summer), so; but when i tried to used it had to wait a lot and didn't get it completely or properly just partialy worked in the vehicle. This summer tired of the same problem and visited some tech to fix it they did…
ODI 11230321
Air Bags · Electrical System · Engine
Car stalls without warning. Collided with tree, major front end damage. No power steering, power brakes, no air bags were deployed, seat belts did not tension. Vehicle had stalled previously and take to dealer. Dealer replaced ignition coils and said problem was fixed.
Crash reported · 2 injuries
ODI 10960085
Electrical System
Defective alternator with 63500 miles, alternator failed 4-7-16 alternator failed while driving i believe that the 2011 jeep grand cherokee should be included in this recall
ODI 10855138
Electrical System · Interior Lighting
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms…
ODI 10853485
Electrical System
While braking the engine shuts off. This happened three times. I took it to the dealer i bought it from and they said it was worn spark plugs and replaced them. The next day it stalled again. I was coming off the freeway off ramp and it just died. No warning lights on the dash. The dealer was unable to determine a cause for the stalling issue. Updated 04/18/16. *jb
ODI 10840484