1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
100–150k mi52
1–30k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 17, 2017 · 5,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Jeep gc2011 engine stalls while driving! Current recall under chrysler #t36 and nhtsa #17v435 only covers year 2012-2014. Chrysler needs to be notified to include year 2011. Ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall. If anyone has experienced staling please document and send the complaint or if you know someone who…

    ODI 11005878

  • July 5, 2017 · 99,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The vehicle was previously serviced under nhtsa campaign number: 14v530000 (electrical system) however, the contact stated that while driving at various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to gunn chevrolet located at 16550 i-35, selma, tx 78154 where the dealer was unable to diagnose the failure. The…

    ODI 11006532

  • June 21, 2017 · 51,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the alternator failed and the battery warning indicator illuminated several times. The contact noticed a burning odor coming from under the hood several times. On one occasion, all the lights on the instrument panel illuminated. A private mechanic performed an inspection and diagnosed that the battery was fine. The mechanic also diagnosed that…

    Fire reported

    ODI 11005914

  • June 19, 2017 · 82,000 miles

    Electrical System · Engine · Steering

    Timp recall, was repaired jan 2015. Today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn. I am lucky i was not in an accident. I was able to restart the vehicle. I have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. Obviously there is still a problem the recall did not repair.

    ODI 11000101

  • June 15, 2017 · 87,000 miles

    Electrical System · Latches/Locks/Linkages · Power Train

    Tl* the contact owns a 2011 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle stalled without warning. On another occasion, all of the doors locked and unlocked inadvertently. Also, while driving, the gear shifter automatically shifted into first gear. There were no warning indicators illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st,…

    ODI 11015919

  • June 14, 2017 · 91,000 miles

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, a noise was heard from the engine without warning. The vehicle was towed to the local dealer (dekalb tire & automotive service located at 2089 northlake pkwy, tucker, ga 30084; [redacted]) where it was diagnosed that the battery and alternator needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated…

    ODI 10995541

  • April 1, 2017 · 140,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start without warning. Randy wise auto mall ([redacted], flint, mi 48507, [redacted]) diagnosed that the alternator assembly failed and needed to be replaced. The dealer also stated that the vehicle was excluded from nhtsa campaign numbers: 17v435000 (electrical system) and 14v634000 (electrical system). The dealer further…

    ODI 11180223

  • March 6, 2017 · 104,014 miles

    Electrical System · Fuel/Propulsion System

    Today, monday, march 6th, 2017; i was driving to work; a couple of miles from my house my vehicle stalled without warning. Luckily for me, it was a low-speed area and i was able to stop on the side of the road. My truck did not turn on again despite several attempts. I called a tow and it took it to a shop. I left the truck the entire day. At the end of the day they gave it back to me saying it worked again and that…

    ODI 10959003

  • February 24, 2017 · 110,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. While driving 45 mph, the alternator failed and the vehicle stalled without warning. In addition, the battery indicator illuminated without warning. The vehicle was diagnosed as needing a new alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.

    ODI 10957298

  • February 17, 2017

    Electrical System · Engine · Steering

    2011jeep grand cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about jeep being turn off. Very scary! I hit the curb and almost hit the atop sign.

    Crash reported

    ODI 10955232

  • February 8, 2017 · 40,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 55 mph, the vehicle stalled without warning. The vehicle was diagnosed as needing the timp module replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

    ODI 10953658

  • February 6, 2017 · 66,467 miles

    Electrical System · Engine

    Vehicle lost power while driving at speeds of 55mph. Check engine light and multiple system warnings were shown by evic, including abs, traction control, ignition system, 4wd system, and air suspension system. Braking power was severely diminished. Maximum speed was reduced to 5mph, before stalling out after 10 feet. The cause of the issue was a short in the crankshaft position sensor that disabled all powertrain…

    ODI 10953880

  • January 6, 2017 · 52,450 miles

    Electrical System · Service Brakes · Steering

    While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking. This has happened to me on 4 seperate occasions

    ODI 10957111

  • December 21, 2016 · 41,100 miles

    Electrical System

    The vehicle started to rattle and shake while running. When stopped on a red light the wiper came on and the vehicle turned it self off. After 2 tries to restart the vehicle i smelled burned rubber and opted to turn on the hazard lights and abandon the vehicle to safety to wait for a tow truck. The hazard lights lasted less than 2 minutes before dying completely. I was stranded on a [redacted] without any hazard…

    Fire reported

    ODI 10938339

  • December 1, 2016 · 29,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed that the engine start switch malfunctioned. The manufacturer was made aware of the failure. The failure mileage was 29,000.

    ODI 10929944

  • November 28, 2016 · 65,150 miles

    Electrical System

    Our 2011 jeep grand cherokee has been stalling while driving. In the last 2 months it has shut off at least 1-2 times a week, for about a total of 8 times. Fuel pump relay was fixed in 2014 but we think this is the problem again. Other electrical issues like keys not recognized are also happening but the car shutting off in the middle of an intersection is alarming. This has happened at least 3 times. The car has…

    ODI 10928667

  • November 11, 2016 · 94,500 miles

    Electrical System · Fuel/Propulsion System · Unknown Or Other

    Vehicle has shut off while driving a number of times. Two incidents were while i was sitting idle at a stop light. Two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. There is a recall for a fuel pump relay describing similar situations but my vin shows no such recall.

    ODI 10925553

  • November 11, 2016 · 260,000 miles

    Electrical System

    I had schedule an appointment with dewey dodge, ram, chrysler, jeep in ankeny ia on 09/29/16 to address the visor recall. At that time i was told they are lost part of the kit needed for the repair. I scheduled another appointment on 11/11/6 and was told they were still waiting for chrysler to send what they needed. A month and a half seems an unreasonably long time, especially when compared to how little time it…

    ODI 10925485

  • November 1, 2016

    Electrical System · Interior Lighting

    2011 jeep grand cherokee. Consumer writes in regards to dealership unable to repair recall notice 15v-879. Consumer has previous correspondence on a 2012 dodge ram. *smd

    ODI 10925853

  • October 31, 2016

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10920301

  • October 13, 2016 · 85,000 miles

    Electrical System

    Two of my alternator diodes failed causing smoking, burning smell, and vehicle to stop mid drive. Recall p60 does not cover my car because it is only for 2012 to 2014 although is experiencing the exact same failure.

    ODI 10916627

  • October 3, 2016 · 48,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee the contact stated that the vehicle stalled several times without warning. The vehicle was taken to the dealer on multiple occasions. The dealer was unable to replicate and diagnose the failure. The manufacturer was notified of the failure several times and provided no remedy. The vehicle was not repaired. The approximate failure mileage was 48,000. Updated 03/07/17*lj…

    ODI 10939864

  • September 28, 2016

    Electrical System · Interior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts…

    ODI 10910311

  • September 22, 2016 · 67,000 miles

    Electrical System

    When the jeep was started it would not shift into gear. Also the car could not be turned off. All of the the warning lights on the dash were also on. So the car was left with the engine running but nothing else working. The cooling fan for the engine would not work so the car started to over heat. I called the dealer and asked for suggestions on how to turn off the car. The response was to take off the battery…

    ODI 10910621

  • September 1, 2016

    Electrical System · Interior Lighting

    2011 jeep grand cherokee. Consumer writes in regards to dealerships unsatisfactory service of sun visor wiring recall repairs and free oil change services. *smd

    ODI 10898798