1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
1–30k mi52
100–150k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 7, 2018

    Electrical System · Exterior Lighting · Interior Lighting

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown chrysler jeep dodge ram dublin, [redacted], dublin, oh 43017 [redacted]) was contacted several…

    ODI 11071561

  • February 2, 2018 · 132,050 miles

    Electrical System · Engine · Unknown Or Other

    Tl* the contact owns a 2011 jeep grand cherokee. While driving unknown speeds, the rpms and all the electrical components went haywire. The contact drove the vehicle home. The dealer (neuwirth motors, 219 s college rd, wilmington, nc 28403) diagnosed that the tipm was never repaired on the vehicle. The manufacturer informed the contact that the manufacturer warranty expired and suggested that the contact use the…

    ODI 11071771

  • January 27, 2018 · 63,750 miles

    Electrical System · Engine

    While decelerating and turning the vehicle will stall and you lose power steering and power brakes. This has occurred 11 times in the past couple years and 3 times in the past month. This has occurred several times while exiting the highway and has caused me to almost crash or have someone drive into the rear of my vehicle. The event leaves no engine codes and the dealer says they can't duplicate. I put the vehicle…

    ODI 11065442

  • January 22, 2018 · 77,000 miles

    Electrical System · Power Train · Suspension

    Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the air suspension and power train control module warning indicators illuminated. In addition, the windshield wipers operated independently and the vehicle stalled. The vehicle was not able to restart and was towed to an independent mechanic. The mechanic diagnosed that the alternator failed and damaged the power control module.…

    ODI 11066461

  • January 16, 2018 · 125,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Vehicle engine shuts off randomly while driving. This problem has happened multiple times. The engine is not running so there is no power steering or power brakes putting my wife, child, and others around them in danger when this happens. There are numerous and numerous amounts of complaints about this issue all over the web. Chrysler has a recall fix for this issue but their fix is not working, as we have had this…

    ODI 11063749

  • January 16, 2018 · 121,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 60 mph, the vehicle stalled. The vehicle was taken to buchanan and young incorporated (713 e main st in burnsville, nc) where it was diagnosed, but the results were undetermined. The vehicle was repaired per nhtsa campaign number: 14v530000 (electrical system), but the failure recurred. The manufacturer was not notified. The vin was…

    ODI 11063263

  • January 14, 2018

    Electrical System

    I was driving through a winding, two lane mountain road when my buddy and i both smelled something burning. We thought it may be something outside, so i continued driving. After a few minutes we both agreed to i should pull over. During this time, different warning lights on the dash flickered on and off repeatedly. Before i was able to pull over, smoke began to seep through the hood. Luckily, there was a parking…

    ODI 11063416

  • January 7, 2018 · 84,000 miles

    Electrical System

    When my 2011 jeep gc is being started, stationary it cranks, (turns over) but does not start or starts momentarily then the engine stops. It does this intermittently until it starts normally, the idle also seems rough. Most issues that i am having match the issues with the tipm recall but my vehicle is not listed for the recall.

    ODI 11061070

  • January 1, 2018

    Electrical System · Suspension

    Quadra lift air ride suspension. Warning lights and flashing malfunction lights are activated. Passenger side window controls do not work. Heated seats only stay on for one second.

    ODI 11057911

  • December 28, 2017 · 119,000 miles

    Air Bags · Electrical System · Suspension

    - all lights in instrument cluster illuminated, air suspension disabled, vehicled locked out in 4x4 low, wipers activated, no exterior lights including brake lights working. - vehicle would not detect key, unsafe to operate, this occurred on 2 occasio

    ODI 11062641

  • December 4, 2017 · 115,000 miles

    Electrical System · Engine · Steering

    Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number p54; of which i completed on this vehicle in 2014. This issue…

    ODI 11052640

  • December 2, 2017 · 82,000 miles

    Electrical System · Engine · Steering

    Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision. *bf updated 9/13/18*jb

    ODI 11051878

  • December 1, 2017 · 113,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the battery indicator illuminated, the radio shut off, and the vehicle stalled without warning. The contact had to coast the vehicle to the side of the road. The vehicle was unable to restart and was towed to the contact's residence. The vehicle was not diagnosed by an independent mechanic or dealer. The contact was uncertain if the vehicle was…

    ODI 11071720

  • November 25, 2017 · 94,000 miles

    Electrical System

    Bad alternator at 94k miles. Vehicle had trouble starting, found an open recall on the fuel pump relay, but issues persisted and electrical components began to fail intermittently and battery light came on with a whine in the engine. Discovered a 2014 recall on 3.6l,v6 engines but in checking vin min does not fall into this category??

    ODI 11048850

  • November 8, 2017 · 83,000 miles

    Electrical System

    My vehicle, periodically, would struggle to start, and got worse over time. However, on nov. 8th it never started, even after repeated attempts. After investigation i discovered that the totally integrated power module (tipm) had a built in fuel pump relay that many other owners complained had failed. So like them i tested the tipm and did discover that the relay had failed, luckily in the open position. I called my…

    ODI 11045346

  • November 1, 2017 · 100,040 miles

    Electrical System

    Jeep having trouble starting. Push start seems to be failing, causing the vehicle to not properly start

    ODI 11042206

  • October 30, 2017 · 125,000 miles

    Electrical System · Engine · Steering

    My 2011 jeep grand cherokee overland v8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. It's been occurring for several years. I've already had the fuel pump relay recall fixed twice, and my jeep still stalls out almost on a daily basis. It turns out chrysler issued a recall (t36) for 2012-2014 jeeps with alternator issues; however the information i have read…

    ODI 11041663

  • October 23, 2017 · 120,799 miles

    Electrical System · Engine

    Jeep will crank but not start over, have replaced the fuel pump relay and the fuel pump and the batteries in both fobs vehicle will not start. On the rare occasion i get the jeep to run it will randomly shut off....last time i was on the freeway going 65mph when the engine shut off and i was almost rear ended because of the jeep slowing down substantially my 6 year old daughter was in the car and i was terrified.

    ODI 11052801

  • September 22, 2017 · 40,000 miles

    Electrical System · Service Brakes

    Hello nhtsa team, i am writing to you to ask that additional vin numbers be included in an existing recall. The existing recall is p60 / nhtsa 14v-634 for alternator failure. Our family has two 2011 grand jeep cherokees and the alternators have failed in both of these vehicles prematurely. Can you please include vin [xxx] into the recall. The alternator in both of our 2011 grand jeep cherokees, the 160 amp unit will…

    ODI 11025164

  • September 12, 2017 · 130,000 miles

    Electrical System

    Battery light came on while traveling on i-10 in el paso tx. Exited on sunland park dr where vehicle stalled while in motion.

    ODI 11023981

  • August 28, 2017

    Electrical System

    STALL ON STARTUP

    ODI 11020150

  • August 25, 2017 · 79,057 miles

    Electrical System · Engine

    Fcw (forward collision warning) light went on and the engine killed, while in full motion, causing total loss of power steering and control. This has happened while stationary at a stop light and in motion.

    ODI 11020531

  • August 17, 2017 · 95,000 miles

    Electrical System · Electronic Stability Control

    While in motion and stationary the vehicle with have power surges through the electrical system. While stationary the tailgate will open on its own and the horn will randomly start blowing. While in motion and stationary the vehicle will blow headlamps and tail lamps. The wires in the head and tail lamps have caught on fire and have melted the wires. Yesterday the rear drivers side tail lamp caught on fire and…

    Fire reported

    ODI 11016126

  • August 11, 2017

    Electrical System

    I purchased my 2011 jeep grand cherokee overland last year from a toyota dealer. Only because no other dealers had one with saddle interior. So far the radiator needed to be replaced because it cracked leaking fluid and recently the push button starter went.is there a recall on the push button starter malfunctioning?

    ODI 11015618

  • July 28, 2017 · 92,000 miles

    Electrical System

    These problems are random. First alrm has gone off twice, the day light running lights don't always come on. The car does not always recognize the key. The dom elight on the drivers side flickers some times. This mourning the clock on the radio showed an invalid time, swithed radio off, and back on, it went to the correct time. Took to machanic designated by the dealer we bought this from 2 weeks ago and he found no…

    ODI 11013728