2011 Jeep Grand Cherokee Steering Problems
- 64
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 64 stored complaint records:
- 3 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- power steering · 22 records
- steering wheel · 12 records
- lost power · 12 records
- engine shut · 7 records
- steering brakes · 7 records
- shut down · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 19 |
| 30–60k mi | 18 |
| 100–150k mi | 14 |
| 1–30k mi | 7 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Engine · Steering
2011jeep grand cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about jeep being turn off. Very scary! I hit the curb and almost hit the atop sign.
Crash reported
ODI 10955232
Electrical System · Service Brakes · Steering
While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking. This has happened to me on 4 seperate occasions
ODI 10957111
Electrical System · Engine And Engine Cooling · Service Brakes · Steering
Was slowing down from 50 mph to make a left hand turn. As i was entering the turn, at about 30 mph, the engine shut off. All dash lights still functional, radio was still on, turn signal still on. There was no sputtering. Lost power steering and power braking (and any other items that are not functional while in "run" mode). Shifted to "neutral", but it would not start because the transmission was not in "park".…
ODI 10875227
Steering
The jeep has only 43,880 miles when i went to the jeep dealer for an oil change. I was told the power steering rack was leaking. The repair would cost $1602 plus tax. This jeep has not been driven off road and should not be leaking with this low mileage . There appears to be many complaints of owners with the same problem. It appears there is a fault with the part.
ODI 10855251
Electrical System · Engine · Steering
The 2011 jeep grand cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. This causes a loss of power steering and power brake functions. It has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light. Chrysler issued a recall (p54) related to…
ODI 10944953
Engine · Service Brakes · Steering
Replaced tipm 15 months ago. Today, turning into parking lot car stall. Lost all power steering, no brakes, no engine. Had to restart while coasting. Decelerating at 45 mph making a left turn.
ODI 10806177
Fuel/Propulsion System · Steering
Car stalls with no warning while driving. Has happened twice. Lose power steering. Able to re-start.
ODI 10789407
Engine · Service Brakes · Steering
Tl* the contact owns a 2011 jeep grand cherokee. While driving 65 mph, the vehicle stalled and caused a loss of braking and power steering ability. The vehicle was taken to a dealer to be repaired. The manufacturer was made aware of the issue. The failure mileage was 115,000.
ODI 10789654
Engine · Service Brakes · Steering
The engine seemed to lose power and the power steering and breaks lost power as well. Was merging from the highway on to a main street in a city. The vehicle was nearly inoperable but i was able to stop it and restart it. But the brakes and steering were locked.
ODI 10786873
Electrical System · Engine · Steering
This is the sixth time, today, 9/13/15. I haven't been killed yet, but it's a future possibility. My jeep loses power and will not steer. It happened with my mom and my only child in the jeep. Chrysler tells me every time to take it to the local dealer, quirk jeep in marshfield, ma. I do. They run the ever popular 'diagnostics' and find nothing wrong with it. Yet, it keeps happening! The last time it happened, i was…
ODI 10763420
Engine · Service Brakes · Steering
Vehicle stalled on a busy road while traveling approximately 35 mph. I was decelerating approaching a traffic light and lost power steering, power brakes and engine shut down. After placing vehicle into park i was able to restart. This has happened twice in the last few months. The dealership is not able to replicate the issue or take further action to correct the issue.
ODI 10748302
Electrical System · Service Brakes · Steering
Tl* the contact owns a 2011 jeep grand cherokee. While making a right turn at 20 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, the brake pedal was depressed but the vehicle failed to stop and then stalled. The contact was able to restart the vehicle. The dealer was unable to diagnose the failure. The vehicle was…
ODI 10734360
Engine · Service Brakes · Steering
While driving 55 mph on the freeway the esc light came on and then my engine stalled, power steering and brakes shut off. I had to get to the side of the road and slowly coast to the exit! With my two kids (both under 4) in the car. Talk about scary!!!! I had my car towed to a jeep service center and after 4 days with my car - they said they could not duplicate nor find any issues. I had to pay $200.00 for that…
ODI 10733500
Engine · Steering
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 50 mph, the vehicle stalled and the steering column seized. The vehicle was able to restart. The failure recurred on six different occasions. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
ODI 10749125
Steering
I started the car up on our driveway, put it in reverse, and tried to turn the car to go onto the roadway, but there was no steering. I heard a small pfftt sound as i started the car, and have never heard that sound before. There is no sign of any fluids under the car.
ODI 10725094
Steering
I have a 2011 jeep grand cherokee overland. There are currently 42,000 miles on this vehicle. I went to a shop and tried to have the rack and pinion replaced. And i was told the all the four axle spindles are rusted so badly. The professional in the shop had to spend lot more hour to figure out an other way to remove the parts without touching the spindles. I was told that it was impossible to unscrew the axle nut…
ODI 10714969
Steering
While driving down the interstate, using cruise control, my car suddenly lost power steering and then all control including gas. Seemed to stall but then would come back on and off as i was "coasting" to a stop. Trying to make my way over two lanes so i could safely pull off the shoulder out of danger was next to impossible. I had to have my car towed 110 miles to dealer and jeep only covered first $100 so i ended…
ODI 10714576
Steering
As i was backing out of my driving, i heard a pop, and got out to investigate, and noticed the right passenger side, tie rod end had come loose from the tie rod. It was not broken but had literally come apart. After the part was taken off, we could see that the threads on the tie rod were stripped down around the bottom of shaft. I took the part to my dealer, and he said, that is not supposed to happen. I have…
ODI 10694853
Electrical System · Service Brakes · Steering
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle stalled and the ability to steer and brake seized. The contact had to maneuver to the side of the road. The contact restarted the vehicle and drove to the dealer. The technician diagnosed that the power control module shorted all the spark plugs and the software needed to be updated. The failure occurred twice. The…
ODI 10705012
Engine · Steering
Was coming to a stop, getting ready to do a left turn and the car engine went off and the steering wheel locked. Had to come to a complete stop and put jeep into park to start it again. Started fine but was dangerous as this could have happened in the intersection. Could have caused a crash. This is the second time this has happened and took it in for a recall already regarding stalking issue. Please help *tr
ODI 10682851
Electrical System · Fuel/Propulsion System · Steering
My 2011 jeep grand cherokee began stalling while driving in december 2014. These occurrences have been documented by the dealership four times. It has always stalled while driving at speeds higher than 50 mph. It has stalled on the freeway 2 times and i have been spared a serious traffic collision due to light traffic conditions. The vehicle never throws a code when it stalls. There is nothing the service department…
ODI 10762664
Engine · Steering
Serpentine belt failed causing loss of power steering. I did not realize what had broken until i looked later, but i was lucky that i was very close to home as it could have caused major engine failure since the belt also drives the water pump and alternator. *tr
ODI 10668272
Electrical System · Steering
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 35 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. The contact received a notification of nhtsa campaign numbers: 14v530000 (electrical system) and 14v154000 (service brakes, service brakes,…
ODI 10668686
Engine · Steering
The first time my jeep stalled i was going around a turn and almost crashed into a highway barrier. I waited a couple minutes, turned my car back on, and kept driving. The second time it stalled, about 1 month later, i was turning into my driveway. It would not turn back on at this point. I brought it to the dealership and after 2 hours of diagnostics they informed me it was the tipm and would be $1,200 to fix.…
ODI 10652369
Electrical System · Service Brakes · Steering
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via i-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. It did this 3-4x, and then it started. It had never done this…
ODI 10638052